San Luis Obispo Car Hire

Cons: When I asked if I could pick up the vehicle an hr earlier than scheduled, it took 4 phone calls to get someone at the location to answer the phn. I was able to get the vehicle early but it meant I had to go to another budget location for the car. Upon my return, noone was at the counter working even though they were "open:" and I waited an hr before giving up and leaving the keys in a drop box. Also, Budget charges an additional full day of feesa if you come bk even 30 min past your original rental pick up time!

Cons: I could not rent a car without a credit card. I have a debit card but was not allowed to rent the car. I offered cash and was still denied.

Cons: I had reserved a car with Budget. The off site lot was closed on Saturday but they did call to say there would be a car at the airport. There was no car available for the many people who had made a reservation. The "kids" at the counter did not seem to know what they were doing and sent us to other agencies to match the price. Luckily the Enterprise person was very professional and knowledgable. I did have to pay a fee to drop it off at LAX which I was not counting on. I will be making many trips to SLO for my college age daughter and will definitely use Enterprise even though they might be more expensive.

Cons: We were to drop our car off at 12:30 but no one was there, out to lunch. Also tire had a slow leak we had to contend with

Cons: The office was filthy, dirt on furniture, floor, all surfaces. It is a ramshackle, tiny office with no working toilet (my two year old needed to pee!), and my kids literally touched the door and windowsill & had black hands! The service manager was on the phone when we arrived, didn't even acknowledge us with eye contact until the phone was replaced, then said, "I'll be right with you, this is an important call," and disappeared with his cell phone into a back room. There was nowhere for my kids to be safely and the office was SO dirty! Gravel parking lot directly out the door with large rental trucks coming in and out...scary for children. Then when he came out he was reluctant to expend any effort...the minivan had huge damage spots "Well, it's a rental car," he said. The interior was dirty too. There is NO short or long term parking on site, so I had to put car seats in while huge trucks are arriving and leaving. He didn't show us anything about how to work the seats, song was there for an hour and had to go get him twice to explain things. Then had to drive around the corner with my own car to search for street parking...horrible. Drop off was bad too - he literally just took the keys, but didn't do a damage check in front of me and I'm afraid he'll claim things that I didn't do because the whole operation there is chaotic and seems sheisty. And we hardly saved any money for all the inconveniences.

Cons: The drop-off at the airport is extremely inconvenient. There is no public transport to that location. The pick-up was in one place and the drop-off was in another which is a major hassle with all rental agencies that use this situation.

Cons: They try too hard to up sale you. If you refuse the up sale offering they use a negative psychological sales remark like "is that too much for you"? If you refuse all their up sales, they assign you the worst car on the lot. The car I received had a very bad hesitation when accelerating from a stop and had terrible road noise.

Cons: KAYAK allowed me to book a car rental at 12 at Budget Car Rentals on 2800 Broad St, San Luis Obispo 93401. However it did not take into account that it closes at noon. I had to go to a different location only to find that my debit card would not work because I have not yet opened a credit account with my bank. If it wasn't for Enterprise, I would not have been able to drive to San Jose and get on my flight.

Cons: Went back to pick up an item we left in the car, and the office was closed in the middle of the day.

Cons: No window washer fluid, I bought some. The inside front windshield was very dirty.

Cons: I wasn't informed that I didn't have unlimited miles

Cons: Company needs some provision for Sunday car return

Cons: An integrated system so you can not make a reservation if there are no vehicles available. An integrated system where other party will have my informations that Kayak already have (email and phone number) so they can call me and let me know that they do not have vehicles available.

Cons: Cost

Cons: I need to keep checking my bank statement to see if the refund has been processed. 24 hrs later, it had not been processed.

Cons: At drop-off, employee was away from the desk with no sign of when he'd be back.

Cons: When I went to pick up the car, they said it wouldn't be available for another 3-4 hours!! Then they gave me another car to take home and said they would deliver the correct one to me later. Finally got the correct one at 5:30 p.m. (for a noon rental), and by then it was too dark to load the car. I called Avis to complain, and they said I would be credited for one of the days, which didn't happen! I ended up only keeping the care two days - was too stressed out by the whole ordeal.

Cons: The car was not a vehicle I would own. Grabby brakes and verry poor preformance, good economy though

Cons: They need to get their pricing right. I was quoted a price online. When I phoned up to confirm the rental they gave me a different price if I picked it up across the street at the Hertz office. When I got there it was another price. Then when I got home it was the price I signed for plus $200.00. Mad Now. I called up Hertz and they told me it is for a deposit and it was refundable. Really where was that in the contract. (Not) When was I told that (never). I rent a lot of cars maybe not again from Hertz.

Cons: The Bluetooth system (Sync) was not operational, so we were unable to play Mom's favorite music during the ride.

Cons: All perfect!

Cons: My rental was in good condition, but not cleaned well. I cut my finger on a cut zip tie in the driver door pocket, and there were two used hairties on the wiper stalk. I called the local Hertz branch the day before to try to get hours open and left a message. they never returned the call.

Cons: Windows weren't properly cleaned. A bit pricey for the car.

Cons: The car I rented needed some attention, for example the alignment was off.

Cons: location of the off-site office is inconvenient, especially since right outside of the airport there is no sidewalk, so we had to walk on the side of the freeway to get to the driveway of the office plaza.

Cons: I was never once told that they would take a $200 deposit, just on the phone and at pickup that they would run a credit check. Both times they never mentioned money and I know this because that was my gambling money for my reno vacation. They just took it without asking and ruined my vacation. On top of that, they did not go over the car at pickup and did not tell me I had Sirius. They did not say what to do with the car at after hours drop off and customer service had no idea and tried to transfer me to roadside assistance for the answer but after 20 minutes on hold I hung up, made a guess and hoped for the best. I will not rent from them again.