San Luis Obispo Car Hire

San Luis Obispo Car Hire

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San Luis Obispo car hire information

Pick-up location San Luis Obispo
Hire locations 11
Airport locations 6

San Luis Obispo car hire reviews and directory

Rated no. 1
Budget
Best rated
5,9 Okay (35 reviews)
2 locations in San Luis Obispo
Budget
Locations in San Luis Obispo
4554 Broad Street
+1 805 541 3977
901 Airport Drive (Suite 3)
+1 805 541 2722
  • 5.7
  • 6.4
  • 5.9
  • 5.1
  • 6.2
Recent reviews
4,0 Okay
Jun 12 2016
Poor customer service
Cons: When I asked if I could pick up the vehicle an hr earlier than scheduled, it took 4 phone calls to get someone at the location to answer the phn. I was able to get the vehicle early but it meant I had to go to another budget location for the car. Upon my return, noone was at the counter working even though they were "open:" and I waited an hr before giving up and leaving the keys in a drop box. Also, Budget charges an additional full day of feesa if you come bk even 30 min past your original rental pick up time!
2,0 Mediocre
Jul 12 2018
Cons: I could not rent a car without a credit card. I have a debit card but was not allowed to rent the car. I offered cash and was still denied.
2,0 Mediocre
Jul 28 2018
Cons: I had reserved a car with Budget. The off site lot was closed on Saturday but they did call to say there would be a car at the airport. There was no car available for the many people who had made a reservation. The "kids" at the counter did not seem to know what they were doing and sent us to other agencies to match the price. Luckily the Enterprise person was very professional and knowledgable. I did have to pay a fee to drop it off at LAX which I was not counting on. I will be making many trips to SLO for my college age daughter and will definitely use Enterprise even though they might be more expensive.
6,0 Good
Mar 22 2019
Pros: Nice staff and great manager
Cons: We were to drop our car off at 12:30 but no one was there, out to lunch. Also tire had a slow leak we had to contend with
3,6 Mediocre
Dec 3 2015
Dirtiest environment ever!!
Pros: The minivan itself was comfy, and the manager of the rental office was easygoing (also very poor customer attentiveness overall).
Cons: The office was filthy, dirt on furniture, floor, all surfaces. It is a ramshackle, tiny office with no working toilet (my two year old needed to pee!), and my kids literally touched the door and windowsill & had black hands! The service manager was on the phone when we arrived, didn't even acknowledge us with eye contact until the phone was replaced, then said, "I'll be right with you, this is an important call," and disappeared with his cell phone into a back room. There was nowhere for my kids to be safely and the office was SO dirty! Gravel parking lot directly out the door with large rental trucks coming in and out...scary for children. Then when he came out he was reluctant to expend any effort...the minivan had huge damage spots "Well, it's a rental car," he said. The interior was dirty too. There is NO short or long term parking on site, so I had to put car seats in while huge trucks are arriving and leaving. He didn't show us anything about how to work the seats, song was there for an hour and had to go get him twice to explain things. Then had to drive around the corner with my own car to search for street parking...horrible. Drop off was bad too - he literally just took the keys, but didn't do a damage check in front of me and I'm afraid he'll claim things that I didn't do because the whole operation there is chaotic and seems sheisty. And we hardly saved any money for all the inconveniences.
5,6 Okay
Apr 10 2016
Pros: I was able to pick up a car quickly in town and the company was willing to come get me during business hours.
Cons: The drop-off at the airport is extremely inconvenient. There is no public transport to that location. The pick-up was in one place and the drop-off was in another which is a major hassle with all rental agencies that use this situation.
9,6 Excellent
Jun 21 2016
June Vaca
Pros: Brand new vehicle. Excellent customer service at point of rental
5,6 Okay
Sep 12 2016
Too many up sales.
Pros: Convenient location and unlimited miles.
Cons: They try too hard to up sale you. If you refuse the up sale offering they use a negative psychological sales remark like "is that too much for you"? If you refuse all their up sales, they assign you the worst car on the lot. The car I received had a very bad hesitation when accelerating from a stop and had terrible road noise.
2,0 Mediocre
Dec 18 2016
Place was closed
Pros: I like the online service. It's intuitive and efficient.
Cons: KAYAK allowed me to book a car rental at 12 at Budget Car Rentals on 2800 Broad St, San Luis Obispo 93401. However it did not take into account that it closes at noon. I had to go to a different location only to find that my debit card would not work because I have not yet opened a credit account with my bank. If it wasn't for Enterprise, I would not have been able to drive to San Jose and get on my flight.
10,0 Excellent
Jan 28 2017
Quick and easy at a great price
Pros: Got a free upgrade to a larger vehicle.
Cons: Went back to pick up an item we left in the car, and the office was closed in the middle of the day.
Rated no. 2
Enterprise
8,8 Excellent (14 reviews)
3 locations in San Luis Obispo
Enterprise
Locations in San Luis Obispo
12318 Los Osos Valley Rd
+1 805 545 9111
2989 Broad Street
+1 805 546 6270
975 Airport Dr
+1 844 942 0338
  • 8.7
  • 8.7
  • 9.0
  • 8.7
  • 9.0
Recent reviews
10,0 Excellent
Nov 1 2018
Great people
Pros: The customer service reps were very friendly and helpful. They upgraded our car without us asking! They picked us up at the train depot and brought us back, no fuss no worry. It was great.
10,0 Excellent
Aug 25 2016
Pros: The whole experience was perfect
10,0 Excellent
Aug 30 2016
Pros: service and the agent was very helpful. car was great easy check in at airport THanks
9,2 Excellent
Jul 18 2016
Cons: No window washer fluid, I bought some. The inside front windshield was very dirty.
8,0 Excellent
Aug 5 2016
Rogue rides well
Pros: The acceleration on the rogue going through the hilly roads
Cons: I wasn't informed that I didn't have unlimited miles
10,0 Excellent
Oct 8 2016
Pros: Great customer service. Great car options
10,0 Excellent
Oct 18 2016
Excellent service!!
Pros: The employees at this enterprise were exceptional!! When we first arrived they were very welcoming. While they looked up my reservation they asked us what were our plans and made nice conversation. It seemed like it was a busy day for them since we had to wait a few minutes for our rental and they ended up giving us a free upgrade. For the 3 days we were there we never had a problem with the car. Upon returning the car, Mike offered to get us a ride to the airport free of charge but our flight was until much later so he allowed us to keep the car until our flight again free of charge and told us that we can return it to the enterprise at the airport which made it so much easier for us. It was a very pleasant experince renting from enterprise.
10,0 Excellent
May 16 2017
Pros: Great service as usual
Cons: Company needs some provision for Sunday car return
10,0 Excellent
May 18 2019
Pros: Great staff
4,4 Okay
Sep 11 2019
Pros: The Enterprise did not have any vehicles available and did not honor the reservation.
Cons: An integrated system so you can not make a reservation if there are no vehicles available. An integrated system where other party will have my informations that Kayak already have (email and phone number) so they can call me and let me know that they do not have vehicles available.
Rated no. 3
Avis
8,1 Excellent (24 reviews)
2 locations in San Luis Obispo
Avis
Locations in San Luis Obispo
333 Madonna Road
+1 805 595 1464
975 Airport Drive, Suite 8
+1 805 544 0630
  • 7.8
  • 9.0
  • 8.4
  • 7.6
  • 7.7
Recent reviews
7,6 Good
Feb 27 2016
Pros: Easy to book online and quick to collect
Cons: Cost
10,0 Excellent
Sep 30 2016
Pros: The rental agency service was exceptional
10,0 Excellent
Sep 9 2016
Pros: Great service
9,6 Excellent
Sep 14 2016
Pros: Excellent service at pickup in SLO
10,0 Excellent
Feb 6 2017
Pros: Great car and easy pickup.
7,2 Good
Apr 17 2017
Sam M was terrific
Pros: Sam M did her best to make things right for us. She called the LAX Avis and requested a refund.
Cons: I need to keep checking my bank statement to see if the refund has been processed. 24 hrs later, it had not been processed.
10,0 Excellent
May 10 2017
Quick and Easy
Pros: Easy to return the car and check out. Avis rep was friendly.
6,0 Good
Aug 23 2017
Pros: Employee was friendly when he returned.
Cons: At drop-off, employee was away from the desk with no sign of when he'd be back.
2,0 Mediocre
Feb 24 2018
Pros: I liked the car (when I finally got it!)
Cons: When I went to pick up the car, they said it wouldn't be available for another 3-4 hours!! Then they gave me another car to take home and said they would deliver the correct one to me later. Finally got the correct one at 5:30 p.m. (for a noon rental), and by then it was too dark to load the car. I called Avis to complain, and they said I would be credited for one of the days, which didn't happen! I ended up only keeping the care two days - was too stressed out by the whole ordeal.
8,0 Excellent
Mar 29 2018
Pros: THE SERVICE WAS GREAT.
Cons: The car was not a vehicle I would own. Grabby brakes and verry poor preformance, good economy though
Rated no. 4
Hertz
7,6 Good (13 reviews)
3 locations in San Luis Obispo
Hertz
Locations in San Luis Obispo
4554 Broad Street Suite #130
+1 805 781 3385
901.5 Airport Drive Ste, 12
+1 805 781 3383
975 Airport Drive Ste.06
+1 805 781 3383
  • 7.0
  • 7.6
  • 8.4
  • 7.1
  • 6.9
Recent reviews
6,0 Good
Dec 29 2016
Cons: They need to get their pricing right. I was quoted a price online. When I phoned up to confirm the rental they gave me a different price if I picked it up across the street at the Hertz office. When I got there it was another price. Then when I got home it was the price I signed for plus $200.00. Mad Now. I called up Hertz and they told me it is for a deposit and it was refundable. Really where was that in the contract. (Not) When was I told that (never). I rent a lot of cars maybe not again from Hertz.
8,0 Excellent
May 14 2018
Pros: Great ride. We decided to splurge and take Mom for a ride in a convertible. Her first time ever. We found the car, clean and exactly what we had been looking for. It was also, surprisingly, fuel efficient.
Cons: The Bluetooth system (Sync) was not operational, so we were unable to play Mom's favorite music during the ride.
10,0 Excellent
Aug 18 2018
Perfect!
Pros: Very friendly and helpful! Great Service.
Cons: All perfect!
7,6 Good
Oct 4 2018
ok, but it's a small market
Pros: Pick up and dropoff were painless and quick. Hertz agents don't pressure about extra insurance, which I don't need.
Cons: My rental was in good condition, but not cleaned well. I cut my finger on a cut zip tie in the driver door pocket, and there were two used hairties on the wiper stalk. I called the local Hertz branch the day before to try to get hours open and left a message. they never returned the call.
8,4 Excellent
Nov 14 2018
Cons: Windows weren't properly cleaned. A bit pricey for the car.
9,2 Excellent
Jan 3 2019
Pros: I liked all of our encounters with the service staff from the folks working behind the counter to the complementary ride from the airport to the train station. Excellent service.
Cons: The car I rented needed some attention, for example the alignment was off.
10,0 Excellent
Mar 25 2019
Pros: Staff friendly, vehicle clean, good price.
7,2 Good
May 23 2017
Pros: friendliness of the staff, quick help
Cons: location of the off-site office is inconvenient, especially since right outside of the airport there is no sidewalk, so we had to walk on the side of the freeway to get to the driveway of the office plaza.
4,4 Okay
Aug 20 2017
Pros: Cute car and easy pickup
Cons: I was never once told that they would take a $200 deposit, just on the phone and at pickup that they would run a credit check. Both times they never mentioned money and I know this because that was my gambling money for my reno vacation. They just took it without asking and ruined my vacation. On top of that, they did not go over the car at pickup and did not tell me I had Sirius. They did not say what to do with the car at after hours drop off and customer service had no idea and tried to transfer me to roadside assistance for the answer but after 20 minutes on hold I hung up, made a guess and hoped for the best. I will not rent from them again.
10,0 Excellent
Jul 13 2018
Pros: Upgrade to SUV
Easirent
easirent
1 location in San Luis Obispo
Easirent
Locations in San Luis Obispo
San Luis Obispo County Airport
86 travellers who hired a car in San Luis Obispo gave the car agency they used an average rating of 7,2

Car hire locations in San Luis Obispo

When to book a hire car in San Luis Obispo

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Top tips for hiring a car in San Luis Obispo

  • Book your car hire in San Luis Obispo at least 1 week before your trip in order to get a below-average price

FAQs about hiring a car in San Luis Obispo

What is the best car hire agency in San Luis Obispo?

Based on ratings and reviews from real users on KAYAK, the best car hire companies in San Luis Obispo are Enterprise (8,5, 12864 reviews), Avis (7,6, 2305 reviews), and Hertz (7,4, 3867 reviews).

How can I find a car hire near me in San Luis Obispo?

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