8,4 Very Good
Cons:The only complaint I have is the windshield wipers are terrible. We were in a rain storm and they were not even clearing the window. This could be dangerous.
Pros:Easy drop off
Cons:Instructions when I reserved the car said something about calling for pick up which was confusing
Pros:Quick,easy drop off.
Pros:Pickup was fast, nobody was at the desk for drop off.
Cons:I reserved a large SUV (Tahoe) and got a medium sized SUV (Traverse), was not compensated for the smaller vehicle and had an uncomfortable trip. The “oil change” warning came on right away so I worried about the vehicle maintenance during my entire 11 day trip which was stressful. The vehicle was dirty and smelled like cigarettes. I don’t think I’ll rent from enterprise in the future.
Pros:Great staff, clean economical car.
8,0 Very Good
Cons:Was all good .... thanks
8,0 Very Good
Pros:cost was good, and car was clean.
Cons:really disappointing that this location could not pick me up like enterprise advertises. Yes I didn't read the fine print when booking but was stranded at another location trying to find a taxi or uber with no luck for 2 hours.
Pros:Staff helpful and friendly
Cons:I reserved a 7 passenger vehicle online and when I went to pick it up, there wasn't a 7 passenger vehicle available. My credit card was still charged for the insurance I purchased and has yet to be refunded.
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Pros:Quick return of car. Price.
Cons:Car cleanliness. Had not been vacuumed or anything. Stains on the seats. Payment was strange and had to wait for the Hertz staff member to get phone approval for the charge from the Hertz rental's bank. It was strange and I was nervous about why it happened for such a small charge.
Pros:People at the Hertz Counter at MBS airport were fantastic
Cons:the car had mechanical issues with the tires and traction. the worst thing was the smells in the car, the car had a smoker in it previous to my rental, cigar and weed smoker and the car reeked of those smells. In addition to that the rental location has overdosed the car with liquid air freshener in an attempt to cover up the smoke. It overwhelmed my sinuses and I was unable to exchange the car it was horrible
Pros:The staff at both locations was amazing. Very helpful and on top of it.
Cons:The car was awful, it was the absolute worst car I have ever driven as a rental. I will never buy a Nissan. Poor choice to put in as a rental. Car has trouble handling over 70 mph, uncomfortable and super annoying.
Pros:It was really easy and fast to pick up and drop off. No hassles.
Pros:staff was fine
Cons:The car had just been used by a smoker, and smelled horrible. It was too late to get another rental as I arrived on the last flight of the day, otherwise I would have exchanged it. Unfortunately I had to leave the area, and there was no time to go back to the airport and get an exchange.
Pros:The service is fast
Cons:Cars inside sometimes Dirty
Cons:Could have gotten the vehicle that I asked for rather than something that did not serve my planned purpose.
Cons:How I waisted my time and money to go rent a vehicle at a business that didn't even exist. I was beyond furious. I got a ride there to pick up the vehicle. It was an hour drive to get there. Just to find out the place literally does not exist.
8,0 Very Good