Ruskin car hire

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Ruskin, FL, United States
Dec 11 — Dec 18
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Ruskin, FL, United States
Sat 11/12
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Sat 18/12
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Ruskin car hire information

Pick-up locationRuskin
Hire locations1

Ruskin car hire reviews and directory

Rated no. 1
Budget
Best rated
7.6 Good (34 reviews)
2 locations in Ruskin
Budget
Locations in Ruskin
  • 7.9
  • 8.1
  • 7.5
  • 7.3
  • 7.4
Recent reviews
6.0 GoodMay 18 2021
Yes but When I booked the trip on line, I thought it was at the airport. When I went to the Budget counter after waiting 45 minutes, I found out that it was off site and had no way to get there. The woman was friendly, but said I could rent there. It was not going to be $200 anymore, but an additional $113 more. With no other option, we felt we had to take it. It was upsetting.The original price was honored.
2.4 MediocreMay 24 2020
It was a bait and switch to get me to pay more
6.8 GoodFeb 8 2020
NothingEverything
2.0 MediocreDec 1 2019
Didn’t end up getting the car. When we go there the man said they didn’t have a car for us. After that he ended up changing us over $150 more than what I was originally told. 1. Because they had to upgrade the car and 2. Because I was under age. I was ok with this until I tried to pay with a debit card and he said he wouldn’t accept that because it needed to be a major credit card. I handed him my major credit card and he said it had to have my name on it not my wife’s name. We ended up leaving and renting a car from Enterprise for cheaper and we were in our car within 5 minutes of getting to the enterprise location.I don’t recommend you going to the budget rental. The man running it was rude, sketchy, and not very helpful to travelers that needed a car. He told us multiple time he didn’t like to rent out certain cars that wouldn’t be returned to his location because he wouldn’t get them back and he liked them (we were returning it at the airport). He also told us he was the only one that worked at that location because he didn’t like people working for him. Overall this was a terrible experience I would recommend the Enterprise location in Down town Tampa.
10.0 ExcellentDec 5 2018
Excellent staff and service above and beyond.Location
4.4 OkayOct 13 2018
Not so goodEasy check in and out. Friendly staff.Car was in awful shape....beat up, dented, not clean inside or out. Some of the car features did not work.
7.6 GoodApr 2 2018
Long line, wrong car in my spotGot upgraded to a small SUV for free.Spent over 40 minutes in line at the counter to get a car (only 2 agents present), and the car I was assigned at the counter didn't match the car in the spot.
5.6 OkayMar 23 2018
workingThe vehicle met our needs. Easy to drive. Was cost effecient as was our reason for going with economy car. Drop off of the vehicle was a very good experience.Seats were dirty. Windshield had a film on it on the inside which hindered clear vision at times. I had a concern with the brakes in that they seem to be scraping more than I think they should be. When we arrived to pick up the vehicle the agent said they did not have the vehicle i booked. They wanted us to upscale but we did not budget for an upscale vehicle. While conversing back and forth an economy car did show up and we were on our way.
10.0 ExcellentFeb 22 2018
Customer rep was greatHelpful polite knowledgeable
8.8 ExcellentDec 30 2017
Customer service was key!The person I dealt with when picking up the car took so much time to give me a personal experience and never made me feel rushed. So polite and accommodating.The car had not been cleaned. I don’t mind the exterior as much as the interior, but I like to know the previous driver’s dander and hair gets taken out of the car before it’s my turn to drive.
Rated no. 2
Hertz
6.5 Good (63 reviews)
1 location in Ruskin
Hertz
Locations in Ruskin
  • 6.7
  • 6.8
  • 6.5
  • 6.2
  • 6.5
Recent reviews
7.9 GoodOct 12 2021
The staff at the location seemed to not have the support that they needed. At the Hertz Tampa Downtown at the Marriott Waterside Ryan, the agent at the desk was very helpful. When we arrived, there were no cars, as their supply had not been brought to them in the morning by the Herz at the Tampa Airport. Even with this difficult situation, he was able to get us a car when one arrived, about an hour later, after it had been dropped off at the hotel and was cleaned. Ryan kept a friendly helpful attitude throughout the process and resolved everything fully for us, which started off a nice weekend on the right foot.
1.9 HorribleSep 30 2021
I was not able to rent from the car reserve location at Marriott Hotel, D/T Tampa. I will never use Kayak for a car rental reservation again. No service personnel at the hotel counter and waited far too long.
1.9 HorribleSep 20 2021
The rental company wasn’t at the airport. I was told it was. Big pain to get car and return car. Will never use you again. You try to make it look like such a great deal and really your just avoiding the airport taxes. I’d rather paid more and been able to get car at airport.
2.0 MediocreMay 24 2021
Rental counter was super hard to find, no signage or anything.The rental counter closed at the exact time that our reservation was booked
8.0 ExcellentMay 17 2021
Took too long to get rental. I think it was around 20 minutes. Car still had cleaning wipes from previous rental or the cleaning crew left them in the car.
8.0 ExcellentMay 17 2021
Overall, nice car & drop off was super easy. We paid for a full standard car and they provided a small SUV, which was appreciated. Price was way more of a value than picking up a rental from the airport.A little confusing finding the Hertz desk - we didn’t realize it was located on the 3rd floor of the Marriott. Would recommend them adding Marriott hotels to the address line.
2.0 MediocreMay 2 2021
Nothing, office closed, reservation canceled and car was given to other customerCommunication with the customer about rental office hours especially customers coming from the airport to pickup
4.0 OkayApr 26 2021
When arriving at Hertz at the Tampa airport, and waiting inline only to find my reservation was for another Hertz across town. Hertz moved my reservation to the airport location but I had to pay 3 times the amount. Pay attention to the rental address when you book!
2.0 MediocreApr 19 2021
They did not have a car available even though I had a reservation. Customer service told me "too bad"
2.0 MediocreApr 11 2021
The employees did not show up to work... when went back to the airport per hertz customer service rep and spoke to the hertz counter there, the manager Shu, told me oh well nothing I can do... went back to the off airport next morning it wa sto be open until 12 and at 10 there was still no agent at the counter... hertz did nothing to help ... will never book through hertz in future , would rather walk
Rated no. 3
Enterprise
7.9 Good (21 reviews)
4 locations in Ruskin
Enterprise
Locations in Ruskin
  • 8
  • 8
  • 7.9
  • 7.7
  • 8.1
Recent reviews
4.0 OkayMay 30 2021
Drop off was easy.The little economy car I received was uncomfortable. But the biggest complaint I have is that it was booked at the wrong location. I asked for airport pickup. They did find me a car, but charged me almost double. Very unhappy.
6.0 GoodMar 18 2021
We thought we had booked at TPA, but actually had booked 7 miles away. We were not upset until the TPA desk told us there were no cars at that location and we needed to book one from him at $500 more. We called the Enterprise help desk and they were no help. We finally got around the automated phone system and spoke with our pickup location. They said they had cars coming in and they would guarantee a vehicle if we could get there by 5 pm. We easily ubered over and the workers there were awesome.Customer service and a TEAM approach within your franchise. The airport clearly was trying to bait and switch not help in any way. The car terribly smelled of smoke.
10.0 ExcellentMar 1 2021
staff super friendly and drop off was easy!honestly nothing it was a great experience!
2.0 MediocreFeb 28 2021
I looked to rent a car at the Tampa airport office, but I don't know why they gave make my reservation in another office so when I arrived to rent the car at the Tampa Airport office the agent did not find my reservation and when I gave him the confirmation of my reservation, he told me that it was in another office and that they could not help me there, to go to another agency, which meant that I stayed longer at the Airport with to young kids.I thought the agent should help me to find a car, because I made my reservation on the same agency, diferent location but the same agency
2.0 MediocreFeb 22 2021
The Staff was friendly.I arrived at 9:30 AM for a 9:00 AM reservation and I did not pull out of there until 12:30PM. They did not have cars available or ready for reservations. I understand that the inside of the car needs to be cleaned and disinfected but when it is raining they do not need to be washed. They also did not offer any type of Toll pass and failed to let me know they would be closed upon my returning the rental. This is exactly why I stopped renting from Enterprise. I will make sure that I do not use them from now on.
7.2 GoodJun 9 2020
Ordered a midsized SUV and that's exactly what we received. Unfortunately the vehicle was very dirty (snacks between the seats, crumbs in the door panels) and there was only a half a tank of gas so I had to fill up on my way to start the trip.
9.2 ExcellentJan 23 2020
Friendly staff and upgrade to mini-van was appreciated due to rain storm from Riverview to Cocoa Beach.Allowing drop off site closer to Universal hotel.
8.0 ExcellentJun 3 2019
Staff was very friendly.More information about tolls, etc. Felt like I was a bit on my own on the rental agreement details - like pulling up to the first toll booth with no cash, do I use the Express lanes and pay later or turn around and find a different route, phone calls to Enterprise were not answered.
3.6 MediocreApr 16 2017
Constantly overchargingProvided an estimate that was $50 less than the actual amount paid. No longer using Enterprise.
9.2 ExcellentApr 14 2017
Great Customer Service.Enterprise car rental mgr called after my first day of rental to check on me and asked if they could do anything more. Pretty impressive ! Check in and Check out was fast and efficient. Very pleasant / upbeat employees.Everything overall was great!
Rated no. 4
Avis
6.6 Good (16 reviews)
2 locations in Ruskin
Avis
Locations in Ruskin
  • 6.8
  • 6.8
  • 6.5
  • 6.2
  • 6.6
Recent reviews
8.0 ExcellentJun 13 2021
The car was great - ran well, clean, really good on gas, Lots of room!Pickup was a pain in the neck. It would've been ideal to have more ppl working at the counters when flights get in. The lines were just ridiculous!
2.0 MediocreMay 12 2021
NoTried to add one day to the itinerary, they wanted to charge me an extra $300. For just one 3xtra day
4.0 OkayMay 6 2021
Pick-up was a nightmare. Location: 4664 West Gandy Blvd. Suite 2, Tampa, FL 33611 This is a privately owned location and the proprietor IS running a racket. I was dropped off by a relative to pick up my vehicle. I observed the attendant telling the customers ahead of me that he was out of stock on the car they had booked and so they would have to upgrade to a different model vehicle. When it came to be my time, he tried the same thing, claiming he was out of the economy car that I had reserved online through the booking system. I told him I could not afford to upgrade, nor is it the customer's fault that he was out of the proper vehicles as he "claimed." I also saw a car outside that was the make and model which I was supposed to get, so he was obviously withholding. I called AVIS. They said I could try elsewhere and they'd reimburse me if the charge was less. I booked through Enterprise just in case. Little did I know Enterprise was a quarter of the mile down the road. The attendant at AVIS should have had the courtesy to tell me. Stranded, I waited. The attendant took his time with other customers. I WAITED 2.5 HOURS for him to give me the vehicle that was sitting in the front parking lot! I HAD TO ASK HIM WHO IT WAS FOR -- he said someone had prepaid and was supposed to pick it up before he closed at 2:00 p.m. It was a Saturday so he closed early. First of all, the customer who is present is always served, not some person who "might" show up. Also, I saw him scam a young couple who came in to pick up their reservation. He told them he was out of the car they had booked and they needed to upgrade! I nice additional 200 dollars or more. He should have comped the upgrade. The customer is NEVER penalized because the company runs out of cars (which was a lie). This service is terrible. Again, I witnessed the owner pull this scam on four different customers. He didn't want to give me the car because he knew I'd gotten a good deal and I was holding my ground. At one point he became condescending when I told him that I'd been waiting 2.5 hours and to wait on me instead of taking another customer. He ignored me! I then asked, "Why are you ignoring me?!" He then said, "You're the one who wouldn't upgrade!" I told him I shouldn't have to; that it wasn't ethical. I insisted I get the car that was waiting outside. He was not happy. He gave it to me completely dirty. It hadn't been vacuumed or sanitized. I took pictures. Send in a secret shopper to see what he is pulling. FYI: He loves to talk and comes across as friendly--it's an act! He needs to be reported because it is not fair to customers or AVIS/BUDGET.An honest owner.
10.0 ExcellentMay 3 2021
yes and yes
2.0 MediocreFeb 7 2020
The agreement was not honored, I had to find another company.
2.0 MediocreDec 30 2019
the cancel my reservation when I was on the way to pick it upThey should not let you reserve when the company has no cars available
4.4 OkayAug 30 2019
The pick up time was nearly an hour. I had to wait for the attendant to return to the store and unlock the door. The process took forever. Then she had to go somewhere and het the car and wash it and bring it around which took another 30 minutes.
2.0 MediocreAug 31 2018
Rude associateThe associate was rude, disrespectful, didn't show up to work on time, and made us wait for 45 min!
10.0 ExcellentMar 30 2018
Nice and easyPicked up a Jeep Cherokee in Tampa and the service at the pick up counter was friendly, professional and polite. Returned the Jeep at the airport and it was fast and easy. Makes you wonder why all car rentals company are not like this.
Exotic Luxury Rental
1 location in Ruskin
Exotic Luxury Rental
Locations in Ruskin
Recent reviews
134 travellers who hired a car in Ruskin gave the car agency they used an average rating of 7,0

Car hire locations in or near Ruskin

Good to know

Most popular car type

Economy

When to book a car hire in Ruskin

Average daily price per month
Car hire prices as pick-up date approaches

Top tips for hiring a car in Ruskin

  • Book your car hire in Ruskin at least 1 day before your trip in order to get a below-average price
  • Economy car hires in Ruskin are around 36% cheaper than other car types, on average

FAQs about hiring a car in Ruskin