Rowlett car hire

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Rowlett, TX, United States
Oct 25 — Nov 1
Same drop-off
Rowlett, TX, United States
Mon 25/10
Mon 1/11
Driver's age:

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Rowlett car hire information

Pick-up locationRowlett
Hire locations1

Rowlett car hire reviews and directory

Rated no. 1
Best rated
7.1 Good (7 reviews)
1 location in Rowlett
Locations in Rowlett
  • 6.8
  • 7.4
  • 7.1
  • 7.1
  • 7.1
Recent reviews
1.9 HorribleJul 11 2021
6.0 GoodMay 31 2021
The gentleman who helped me when I had to go to the Frisco location in order to get an SUV.The gentleman at the Rockwall location when I dropped off the car was unhelpful and accused me of causing damage to the vehicle that was there when I picked up the vehicle just because I could not locate my pink slip.
10.0 ExcellentApr 1 2021
I'm still using the car but it was great nothing wrong people were great!!! Thank you was great!
Rated no. 2
6.8 Good (5 reviews)
7 locations in Rowlett
Locations in Rowlett
  • 6.4
  • 7.2
  • 7.2
  • 6.4
  • 6.8
Recent reviews
4.8 OkaySep 2 2019
Staff was incredibly friendly.Car smelled like smoke. Also was told to return with half tank but car had closer to a quarter tank.
7.2 GoodOct 18 2018
Drop off took forever. No one was in the office for over 10 minutes
10.0 ExcellentSep 5 2017
Great service!!!Everyone was polite and extremely friendly.Everything was awesome!!!
10.0 ExcellentMar 15 2017
Excellent customer appreciationConsideration of us with our specific needs?
2.0 MediocreDec 15 2016
They wouldnt come to the doorI arrived 2 minutes past closing time. I could see the workers inside the office and knocked on the door. I can see them looking up at me but they would not help me. Would not open the door or answer their phone. They must have known that they had a car reserved. I called customer service and all they could do was refer me to a branch too far for me to go to. It seems these people have no concept of "Customer Service" or just making a little extra effort to provide quality .And now I have lost the fee for insurance even though it was not used
Rated no. 3
5 Okay (17 reviews)
1 location in Rowlett
Locations in Rowlett
  • 5.6
  • 5.1
  • 5
  • 4.8
  • 4.9
Recent reviews
1.9 HorribleAug 4 2021
It was suppose to be 44 a day and the total at check out due was 194 that’s 4.5X the amount we were suppose to pay. It’s ridiculous.
2.0 MediocreJun 16 2021
This place sucked! The manager, Marshall Hensley is either incompetent or a liar. It SUCKED.
2.0 MediocreJun 15 2021
The staff was friendlyI wasn't able to get a car the morning of my pick up. They called me a few minutes before my pick up time to tell me that they didn't have my car or any replacement alternatives. I had to go with another company on the spot since I was driving a bunch of people to a wedding.
8.0 ExcellentJun 2 2021
Having the car we reserved. They did have an “upgrade”, but it was not what we expected.
2.0 MediocreMay 25 2021
There was nothing to like. No vehicle available....Had to make other last minute plans.Could have held people to their rental period agreement and pick up the vehicles that were nit returned when they were due.
2.0 MediocreApr 20 2021
Make sure you return clean! We had furry blankets on our trip which left a little fuzzy, and the jerk tried to tell me it was going to cost 400.00 to clean. And check engine light came on upon returning home. I will never rent fro Rockwall Hertz again and tell my Government coworkers the same.
2.0 MediocreDec 1 2020
The priceFor them to actually be open when I need to pick up my rental.
2.0 MediocreSep 22 2020
Worst car rental experience of my life, and i have rented lots of cars over the years!!! I should have trusted my instincts with this car rental nightmare! Making the car reservation was fast and easy through cheapflights. Everything else was a horrible experience that i wouldn't want my worst enemy to go through. My first contact with this hertz location was when I called to find out the location and the lady who answered the phone was Johnnie. Shre was very short and very rude to me, as I only asked a few questions. I thought no problem maybe she was having a bad day, was I ever wrong! The next day when picking up the car my wife and I found the location which was in a service area for a Ford dealer in Rockwall When we found the correct area for Hertz I noticed two people in a glass cubical I poked my head in and told them my last name and I was here to pick up a car. The lady looked up me and told me to sit down that she would get to me when she can, okay! We sat down and about 10 min later she called me into to her cubical to go over the details. Even this this lady Johnnie was very unfriendly and seemed like she hated her job! We both couldn't wait to get out of there. When done she said that they will bring the car in front of the service department. Twenty five minutes later the car arrived. We looked over the car with the gentlemen who brought the car to us and he also took photos of inside and outside the vehicle. We did notice some scratches all around the car and made note of them, to the man that was helping us. Finally we were done, almost an hour to get this car, which was very long time considering we were the only customers there!!! Anyway the trip went well which was a trip to Arkansas to pick-up my wifes mother from a assisted living home to another one the dfw area. We only have two pickup trucks ourselves and that was the reason we needed to rent a car in the first place so she would be comfortable in the back seat. Monday the 21st of September at noon my wife and I brought the car back to Hertz, which judging from our last experience we both were not looking forward too! My wife arrived there first and went inside to return the car. The Hertz employee johnie told my wife to wait there that she would bring her a receipt. I was already outside in my truck waiting for my wife so we could leave. After a few minutes I noticed the Hertz employee johnie still in the car. I got out of my truck and went to the car and asked if there was a problem she stated that someone smoked in the car but she could not speak to me that I had to speak to her manager who at this point I had never met. I went inside and spoke to him and told him that was impossible that neither of us smoked and we did not smoke in the car. I stated our passenger (my mother in law did smoke but she did not in the car because we made several stops on the way home for her to smoke then. By this time I was getting very mad especially when he said they were going to charge my credit card another $450.00 for smoking in the car!!! I told him to show me evidence in the car where we were smoking. He said there were ashes all over the interior and it smelled like an ash tray. We both went out to look at the car and he looked and looked and the only thing he could show me was on the outside of the car that the rubber on one of the windows had ashes. I looked at what he was showing me and I could not tell what it was but I know for a fact that we did not smoke in the car. And he kept insisting that we did. I had to leave because I DO NOT LIKE BEING CALLED A LIAR and it was best at this point to go before I did something I may regret later! So yes they charged me an extra $450 but fortunately it was on an American Express card and i immediately called them and told them about this situation and they insured me that they will fight these thieves and not to worry. Im not worried at all because I know we did not do what they said we did. but I'm still so mad, in fact very mad and will stop at nothing to tell others about the thieves at the Rockwall location of Hertz! SO DO NOT GO THERE TO RENT A CAR YOU WILL BE SORRY IF YOU DO OR JUST MAD AS HELL LIKE MEHONEST EMPLOYEES THAT DONT TRY AND STEAL FROM HARD WORKING CUSTOMERS!
8.0 ExcellentJul 5 2017
The jeep compass sucks
8.8 ExcellentMay 14 2017
Great vehicle.Would have been nice to have a DVD player in this van for the kids (long trip).
Rated no. 4
1.9 Horrible (1 review)
1 location in Rowlett
Locations in Rowlett
  • 5.9
  • 3.9
  • 1.9
  • 5.9
  • 1.9
Recent reviews
1.9 HorribleAug 2 2021
As soon as we pulled off we noticed the tire pressure was low the check engine light came on and another dash light we called and the man told us it probably just needed a oil change we got our destination and the gearshift wouldn’t shift after the car turned off we were stranded several times and 90 something degree temperature and they wouldn’t exchange the car for us I will never rent from them again
30 travellers who hired a car in Rowlett gave the car agency they used an average rating of 5,7

Car hire locations in or near Rowlett

Good to know

Most popular car type


When to book a car hire in Rowlett

Average daily price per month
Car hire prices as pick-up date approaches

Car hire excess insurance in Rowlett

Collision Damage Waiver (CDW) & Theft Protection Waiver

Collision damage waiver and theft protection are insurance options that cover renters from paying high penalty fees if the car is stolen or returned damaged. Some Rowlett car providers already include Collision Damage Waiver (CDW) and Theft Protection Waiver into the rental price but not all of them. We recommend always be aware of your coverage when renting a car in in Rowlett.


Keep in mind that car hire excess insurances often have a deductible clause, which is the amount you’ll have to pay if something happens during the time of your rental. If you want to avoid unwanted surprises, you should consider adding a no-deductible option to your Rowlett car rental.

Top tips for hiring a car in Rowlett

  • Book your car hire in Rowlett at least 1 day before your trip in order to get a below-average price
  • Intermediate car hires in Rowlett are around 45% cheaper than other car types, on average

FAQs about hiring a car in Rowlett

  • The average price of fuel in Rowlett is R51,87 per litre over the past 30 days. Filling up a tank of fuel costs between R622 and R830, depending on the car size.

  • Intermediate (Hyundai Elantra or similar) is the most frequently booked car hire type in Rowlett.

  • The only car hire company onsite at Dallas/Fort Worth airport is Alamo.

  • The only car hire company that offers shuttle or pick-up services from Dallas/Fort Worth airport to off-airport locations is Alamo.

  • Take a look at our extensive car hire location map to find the best car hire deals near you.

  • A Intermediate car hire in Rowlett costs R568 per day, on average.

  • A Economy car hire in Rowlett costs R1 034 per day, on average.