|Pick-up location||Rancho Cordova|
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Pros:Great customer service and everything was ready.
Cons:Offer discount for future rentals.
Pros:The drop off is stressful being charged for extra days
8,0 Very Good
Cons:Car smelled like cigarette smoke.
8,4 Very Good
Pros:Yes, nice and quick.
Cons:The cost of my rental car was twice the amount of my flight...honestly!!
Pros:Awesome service very professional the way customer service should be
8,8 Very Good
Pros:Liked how quick the rental process took in Sacramento. Also the return was very quick in Reno.
Cons:Only thing I didn’t like was that when I rented online through Kayak, Kayak set up my reservation with an Enterprise NOT at the airport, so the Enterprise location at the airport did not have my reservation. Thankfully, there was car availability and Enterprise was able to almost match the original quote.... so always check to ensure the rental location even if you put the airport as a location.
Cons:Josh at Hertz was a total professional, from check out, to extending our rental because our work truck is getting the motor rebuilt and is not going to be completed for another week. We have been so stressed over the financial loss and worried about not being able to complete jobs without a work truck. However, Josh at Hertz made the process super easy...thank you so very much...Hertz has earned our business and repeat business.
8,0 Very Good
Cons:CAr Gasoline opening had a problem, and alarm for maintenance keep beeping
Pros:I liked the car, decent, clean, good mileage, comfortable
Cons:I will say the budget office is a little hard to find. I would like to see some more signage. Its in with a bunch of used car dealers so it was a little confusing.
Pros:The car was ok.
Cons:The price was dubbed because the first location had no cars ,this is not fair,why was I able to book car if the location has none.
Pros:Bad experience overall
Cons:The car was much smaller than we booked for, we couldn't fit all of our luggage. There was no larger car available. The car was FILTHY. Dried up milk in the back, food all over the floor, dust and dirt all over the back seat, car seat left inside, splattered drinks in the center console.. it was disgusting.
Pros:The staff was kind/ patient and friendly
Pros:Mini-van was roomy and fuel efficient - credit to manufacturer only, NOT Avis.
Cons:Maintenance of vehicles is very poor. The minivan I was provided had severely high tire pressure. Rear passenger tire had such high tire pressure, the sensor warning light came on. Upon checking, tire pressure was at 80 PSI!!! Max tire pressure is 51 PSI and recommended pressure is 35 PSI. The tire was so over-inflated that a crack formed all the way around the outer wall. We are lucky the tire did not explode! We are very lucky to be alive. Avis needs to do a much better job of looking out for things like this before giving to renters. We are extremely disappointed!
Pros:The vehicle was nice! The people from Budget were professional.