5.6 OkayAug 19 2020
Staff was friendly.I reserved an economy car and the only options available to me were an SUV and a pick up truck. I took the SUV and immediately regretted it - it smelled like smoke, but at this point my only options were to return it and try to cram my family into a pick up truck or wait around until something else became available. Also, most rental car places now have options for paying for tolls when you are traveling across state lines. Not so at this Enterprise.
9.6 ExcellentJul 7 2020
Sales person, Ashley was efficient, friendly , and knowledgeable.
4.4 OkayOct 10 2018
Poor quality vehicle, dirty insideAssociate that helped us rent the car was friendly and helpful Pickup process was easy and fastThe ford vehicle is cheaply made, windshield wipers were in terrible condition, uncomfortable, dirty and smelly. We were not told that the location to drop the vehicle off would be closed by our arrival time noted in the agreement. No after hours instructions lead to massive confusion and frustration
10.0 ExcellentApr 29 2018
Painless experience, inexpensive, free upgradeEasy in and out (I reserved online), and got a free upgrade from a Hyundai Accent to a Nissan Altima.No issues, other than really short hours on Saturday.
10.0 ExcellentMar 18 2017
I like the professionalism and the energy that the agentsame have when picking up or turning in the cars. They make the process easy.No negatives
10.0 ExcellentFeb 28 2017
Easy peasyEasy pick up and drop off. Really appreciated the ride to the train station!No floormats - which apparently is pretty normal for rental cars. I didn't really effect me, but with New England weather, I was worried about the snow and salt ruining the carpet. Again, I wasn't responsible for the carpet, but it had us scratching our heads as to why they would leave out floormats.
10.0 ExcellentOct 24 2016
Excellent placeeverything was super good, good deal, good price, excellent care. I recommend itNothing all its good
10.0 ExcellentSep 27 2016
Great rentalProcess was easy from beginning to end. Pick-up was quick and the people at the Clifton Park location were very helpful. I called with some questions after picking up and they were very flexible with changing coverage options. Great experience with Enterprise.None