Pick-up location | Panama City |
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Hire locations | 12 |
Airport locations | 7 |
Mini |
Economy |
Compact |
Intermediate |
Standard |
Full-size |
Luxury |
People carrier |
Passenger van |
SUV |
Commercial |
Pick-up truck |
6,9
Good
118 reviewsCleanliness
7.7
Comfort
7.9
Pick-up/Drop-off
6.9
Value for money
6.4
One location in Panama City
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Reviews
10,0 Excellent
May 2021
Pros:
Reserved a car through Priceline for Panama Beach to be picked up at the airport. Our original flight was cancelled and we arrived 3 hours later than originally planned. The rental company counters were all extremely busy, and I could overhear a lot of people trying to rent cars who had not made reservations, so I was worried they might not have held our reservation for us but they still had our reservation, and the type of vehicle we requested.10,0 Excellent
Apr 2021
Pros:
This was the first time we used Alamo car rental. The customer service was phenomenal.4,0 Okay
Apr 2021
Cons:
Mini van was filthy. Food caked to back seat . Really bad odor to vehicle. Alamo did compensate part of the rental back2,0 Mediocre
Jan 2021
Cons:
They overbooked cars and didn’t have a car for me, leaving me stranded with my kids after an entire day of flying.10,0 Excellent
Dec 2020
Pros:
Loved the car! Low mileage and super clean.Cons:
Nothing at all. And the staff at Panama City Beach (ECP) was very kind and helpful and efficient.7,2 Good
Oct 2020
Pros:
Car was the perfect size for our need an got great gas mileage- it was also very clean! Drop-off was quick and easy!Cons:
Pick up was terrible. Only one slow-moving employee with five customers in line... picking up took about an hour.7,1
Good
64 reviewsCleanliness
6.9
Comfort
7.6
Pick-up/Drop-off
6.6
Value for money
6.9
3 locations in Panama City
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10,0 Excellent
May 2021
Pros:
Fast and friendlyCons:
Price8,8 Excellent
Nov 2020
Pros:
Staff was very friendly and helpful.Cons:
Information on how to drop off2,0 Mediocre
Oct 2020
Cons:
Did bot have the car promised 3 times, substitute was not workable due to a seat maintenance problem but they tried to rent it to me anyway6,4 Good
Jun 2020
Pros:
The staff was great. No issues with pick up and drop box was fairly straight forward.Cons:
The car smelled heavily of smoke when we got it. The power steering was making odd noises (may require additional power steering fluid). The right rear tire gave a lower pressure warning after having the car for a few hours. No issues after filling it up so didn't appear to be a structural issue.8,4 Excellent
Feb 2020
Pros:
Great location and staff. Especially Jessica Scott. She was wonderful helping set up my rental.Cons:
They even offered me a ride after I dropped the car off.... nothing could have been better.9,6 Excellent
Nov 2019
Pros:
Staff was friendly, drop off very quickCons:
Nothing6,2
Good
88 reviewsCleanliness
7.7
Comfort
7.5
Pick-up/Drop-off
6.4
Value for money
6.5
2 locations in Panama City
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2,0 Mediocre
May 2021
Cons:
We rented a car for pick up at 12pm on Saturday. They didn’t tells us they close at noon and don’t open until Monday. Scam10,0 Excellent
Mar 2021
Cons:
The area where the cars are located were out in the open..not good when weather is bad...and sinage was a bit difficult..hard to find the Budget areas..10,0 Excellent
Mar 2021
Pros:
Staff was very friendly. Drop-off was super easy.Cons:
The car wasn't ready when I arrived and I had to wait about 25 minutes before it was & that was frustrating.10,0 Excellent
Feb 2021
Pros:
Friendly staff. Easy process.Cons:
N/A4,0 Okay
Oct 2020
Pros:
Car was clean and easy to use electronicallyCons:
Unscrupulous practices in upselling I have never heard of before. Will NEVER use Budget again.4,4 Okay
Jul 2020
Pros:
Pick up/ drop off was quick and easy.Cons:
The car got a flat tire. I called the emergency roadside number and was told it would be at least 3 hours before somebody could get to the car. I put the donut on the car and spent the next 2 hours talking to customer service and getting rerouted to another person/number before I finally just gave up. Drove the car on the interstate with a donut on it over an hour back to the Budget office. Nobody at the desk so just left the keys in the drop box.6,1
Good
38 reviewsCleanliness
6.1
Comfort
7.2
Pick-up/Drop-off
7.3
Value for money
6.7
2 locations in Panama City
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4,0 Okay
May 2021
Pros:
Nice leather good price. Good gas mileage.Cons:
One ac vent broke couldn’t adjust, smell terrible like smoke, burns and peeling on plastic pieces in dash and looks like someone spilled milk in the ac vents6,0 Good
May 2021
Cons:
The car was dirty and had registration that was 6 months overdue.8,0 Excellent
Apr 2021
Pros:
Staff was friendly and helpful.Cons:
I would have chosen differently had I known that I would have a beetle instead of the Kia. Changing was painless however.4,0 Okay
Mar 2021
Pros:
easy processCons:
I was talked into an upgrade and it made it sound like it was of no extra charge. I was then charged for the upgrade making my price way higher than I was comfortable with.8,0 Excellent
Mar 2021
Pros:
Nice car,Cons:
The tire pressure gauge did not work properly.2,0 Mediocre
Mar 2021
Pros:
Nothing! They called me the afternoon prior to my business trip to tell me that they weren’t going to have a car for me.Cons:
Everything! The least they could have sone was provide more than 24 hour notice so that we could come up with a backup plan.5,7
Okay
77 reviewsCleanliness
6.2
Comfort
6.3
Pick-up/Drop-off
5.4
Value for money
5.5
2 locations in Panama City
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10,0 Excellent
Dec 2022
10,0 Excellent
Dec 2021
10,0 Excellent
May 2021
Pros:
Staff was very friendly and helpful. Car was really nice.Cons:
When I rented I could have sworn it said I was renting from the Panama City Airport but not so. We had to take a cab to the Hertz location somewhere in the middle of town. Airport Hertz said there was no way to change it. It was logistically challenging. Kayak or Hertz should do a better job of clarifying that the rental is not at the airport.8,0 Excellent
May 2021
Cons:
The sales rep came thru when airlines delays prevented pickup at the scheduled time.2,0 Mediocre
May 2021
Cons:
System allowed a 12pm pickup. The facility closed at 12pm. NOBODY CALLED FOR MY STATUS OR BETTER YET STAYED UNIL I ARRIVED. I arrived shortly after 12pm and the facility was closed. This was Saturday and we were STRANDED WITH NO CARS AVAILABLE ANYWHERE.2,0 Mediocre
Oct 2020
Cons:
Hertz notified me one day in advance that they did NOT have the vehicle I reserved almost one month in advance. They reported that there were none available nearby and there was no upgrade available either! I am still waiting for them to refund my money!National
2,0
Mediocre
4 reviewsCleanliness
2.0
Comfort
2.0
Pick-up/Drop-off
2.0
Value for money
2.0
One location in Panama City
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2,0 Mediocre
Mar 2021
Pros:
After I booked the car the agent from national in Panama City airport called me and told me they were sold out so I was on my way to the airport thinking I had a car but I didn’tCons:
Maybe you could be a little more organized with your inventory8,0 Excellent
Dec 2020
Cons:
Truck was dirty but service before and after was great2,0 Mediocre
Mar 2021
Pros:
After I booked the car the agent from national in Panama City airport called me and told me they were sold out so I was on my way to the airport thinking I had a car but I didn’tCons:
Maybe you could be a little more organized with your inventory8,0 Excellent
Dec 2020
Cons:
Truck was dirty but service before and after was greatSunnycars
No score is available
Cleanliness
-
Comfort
-
Pick-up/Drop-off
-
Value for money
-
One location in Panama City
Most popular car type | Full-size |
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