Recent reviews
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8,8
Pros: staff was friendly and helpful, drop off was super easy
Cons: extra counter help when line gets a little long on pick up
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5,6
Pros: Pick up is easy
Cons: A non smoking car for someone who is allergic to cigarette smoke. Also a car that does not have a bad tire and an agent that says he has no other car to trade for the defective car, but I can go to any Firstone and get the tire fixed (not after hours) and roadside assist can only put on a donut tire
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10,0
Pros: Great staff & easy drop off
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8,8
Pros: The drop off was great. Fast and friendly.
Cons: There was only one person behind the counter, handling both Alamo and National. And so the lines for picking up cars was long and slow. Didn't they know all these renters were coming in at that time?
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2,0
Cons: Staff was rude and was told that rental reservation did not even matter because they did not have it
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10,0
Pros: Friendly staff. Nice car.
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9,6
Very pleased
Pros: Car was great, no high pressure for extra features or options, quick pickup
Cons: Drop off was confusing.
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2,0
Pros: Bad company does not communicate
Cons: Bad company does not communicate
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2,0
Alamo accepted a reservation, but had no vehicles
Cons: Alamo had a computer glitch that caised them to allow reservations for vehicles they did not actually have. Renting with Alamo at the Panama City Beach airport cost me an arm and a leg and misery to change my plans. I had to book a last minute flight and dump most of my possessions.
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8,8
Glad I got Alamo
Pros: The price was fair as I got a one way rental which is usually more expensive but not really that much more.
Cons: All the taxes and fees, they should show a total cost and not a "click bait" price that misleads you into thinking that is the actual price. There must have been 6 different taxes and fees added on.
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10,0
Great experience
Pros: There was someone at the Alamo desk late on Nov 20th so I could check out quickly-- no line! Nice car, nice experience. Thank you!
Cons: Not a thing
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8,0
Way overpriced
Pros: We rented the vehicle for 5 days but were charged for 7 days. I understand that this is common, but we were being charged the premium, over-priced daily rate to begin with. No vehicles were available online for my family of 6. We had already made our flight arrangements, so we had no other choice but to over pay for this vehicle. All of the rental car companies there said they had nothing, but car rentals.com did. When we get there, there were other large vehicles there. Basically we just got ripped off. I won’t rent through that company again. We probably won’t fly to Panama City Beach again. I don’t like overpaying. We rent cars several times a year, and this was the most we ever paid.
Cons: Overpaying for a vehicle that would hold 6 people. We were told that carrentals.com holds these vehicles and charges their own rates. Seems predatory.
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8,8
Pros: staff was friendly and helpful, drop off was super easy
Cons: extra counter help when line gets a little long on pick up
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10,0
Pros: Great staff & easy drop off
review from
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8,8
Pros: The drop off was great. Fast and friendly.
Cons: There was only one person behind the counter, handling both Alamo and National. And so the lines for picking up cars was long and slow. Didn't they know all these renters were coming in at that time?
review from
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10,0
Pros: Friendly staff. Nice car.
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9,6
Very pleased
Pros: Car was great, no high pressure for extra features or options, quick pickup
Cons: Drop off was confusing.
review from
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8,8
Glad I got Alamo
Pros: The price was fair as I got a one way rental which is usually more expensive but not really that much more.
Cons: All the taxes and fees, they should show a total cost and not a "click bait" price that misleads you into thinking that is the actual price. There must have been 6 different taxes and fees added on.
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10,0
Great experience
Pros: There was someone at the Alamo desk late on Nov 20th so I could check out quickly-- no line! Nice car, nice experience. Thank you!
Cons: Not a thing
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5,6
Pros: Pick up is easy
Cons: A non smoking car for someone who is allergic to cigarette smoke. Also a car that does not have a bad tire and an agent that says he has no other car to trade for the defective car, but I can go to any Firstone and get the tire fixed (not after hours) and roadside assist can only put on a donut tire
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2,0
Cons: Staff was rude and was told that rental reservation did not even matter because they did not have it
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2,0
Pros: Bad company does not communicate
Cons: Bad company does not communicate
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2,0
Alamo accepted a reservation, but had no vehicles
Cons: Alamo had a computer glitch that caised them to allow reservations for vehicles they did not actually have. Renting with Alamo at the Panama City Beach airport cost me an arm and a leg and misery to change my plans. I had to book a last minute flight and dump most of my possessions.
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