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One location in Tallahassee Airport
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10,0 Wonderful
May 2021
Pros:
Staff was friendly and helpful - quick pick-up. Car was great. After-hours drop-off was quick & easy. Would definitely recommend!7,2 Good
May 2017
Pros:
They said they would refund the cab ride from and to the airport with proper receipts, and they did.Cons:
My plane was late and I am not from where I needed the car. I was told the system was down for maintenance (at 11 pm?) and they would not be able to give me a car - they did not expect the system to come back up for 3 hours. In other words, I had to find my own way to my hotel and back again the next day to pick up the car once the system was up. No company runs maintenance at that hour! The guy behind the desk was, in my opinion, a bit too glib about the situation and offered no help. I was quite disturbed by his attitude! It was not easy to find a cab at that hour.10,0 Wonderful
Apr 2017
Pros:
Price and service was up to par. Vehicle was clean.10,0 Wonderful
Apr 2017
Pros:
pickup and car were greatCons:
drop off was a tad off, because at 8am no one was manning the store10,0 Wonderful
Apr 2017
Pros:
Wonderful deal and car was awesome!! Thanks AlamoCons:
The suv was perfect for my family of 34,0 Mediocre
Apr 2017
Cons:
I had to wait in line for 40 minutes to get the car and ended up not getting the type of car I paid for. I mentioned this to the agent and she basically told me there was nothing she could do. Upon return, it was not clear at all where to return.One location in Tallahassee Airport
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4,8 Mediocre
Aug 2019
Pros:
Cars in tallahassee location usually in decent condition.Cons:
Pickup / drop-off awful. If theres rain, Avis/Budget requires customers to walk in the rain to terminal to return cars rather than have staff in return lot. Lines in parking lot trying to find a parkingspot(again need staff) and lines in terminal for returns. Enterprise/Alamo/Hertz had on-site staf10,0 Wonderful
Aug 2018
Pros:
Someone was waiting when I pulled up and I didn't even have to go into the airport to check in!!!9,2 Wonderful
Jul 2018
Pros:
All that is needed is more direcrive signage telling renters to park in any spot, lock the car and bring the keys into the terminal.Cons:
.2,8 Poor
Apr 2018
Cons:
Again, they wouldn't let me use my debit card for the transaction.7,2 Good
Feb 2018
Pros:
very personable lady at return desk10,0 Wonderful
Jan 2018
Pros:
Easy and quick check-in and check-out. Nice clean car.One location in Tallahassee Airport
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2,0 Poor
Mar 2020
Cons:
Haven't received my money back from this rental... So glad I have a car now4,8 Mediocre
Jul 2018
Pros:
Friendly and helpful staff at the desk.2,0 Poor
Jun 2018
Pros:
They secretly charged me $100 more than my contract. Currently fighting it.Cons:
They secretly charged me $100 more than my contract. Currently fighting it.2,0 Poor
Apr 2018
Pros:
Nothing.Cons:
When we arrived, on time, at 7:00 pm there was no one in the Thrifty booth. A sign referred us to the Avis booth. The Avis clerk told us that Thrifty had given our car to someone else. It would take a while to get another one. One and 45 minutes later we cancelled the reservation by phone and rented from Budget. They had us on the road within 20 minutes. The service person at Budget was personable and very helpful. We got the Budget rental for $200.00 less than the Thrifty rental. Perhaps they need to change their name. They definitely need to learn what the word "service" means. I'll NEVER go to Thrifty again.10,0 Wonderful
Mar 2018
Pros:
Easy to pick up and drop off No surprises Competitive price!10,0 Wonderful
Dec 2017
Pros:
I had very bad experiences in the past with this company at my hometown location. However the lady that was working today make me change my overall opinion about the company. Professional, kind, happy to be working, smiling, fast....One location in Tallahassee Airport
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2,0 Poor
May 2020
Pros:
The service were good, but my rental car wasn’t all that great.Cons:
The car selection and the cost for the amount of days I had it8,0 Very Good
May 2018
Pros:
The counter service was great.Cons:
The car had a plugged tired with a leak on the rear passager side. That called for multiple stops by gas stations to fill up with air.10,0 Wonderful
Oct 2017
Pros:
The car was a great size for the price.Cons:
I couldn't pick it up early but that was not Dollar Rent a Car's fault. It was a busy weekend..2,0 Poor
Aug 2017
Cons:
Sat there for over an hour and he did not have a car available so that the detail guys did not show up and he was running way behind along with about 15 other reservations. Very poor service. If he is been straightforward and told me when I got to the counter that it was not going to be Ready for a good while I would've walk next-door and got a car next-door and I wouldn't of been upset.7,6 Good
Jul 2017
Pros:
Customer service reps were very friendly and helpful.Cons:
The car smelled like cigarette smoke.8,0 Very Good
Jan 2017
Cons:
The clerk wanted to give me a compact car after reserving a Large car,One location in Tallahassee Airport
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9,6 Wonderful
Apr 2020
Pros:
The people that I dealt with were all very professional and very nice. This rental was easy and a great experience.Cons:
When I picked up the car, it didn't have a full tank of gas. The needle was clearly below the full mark. I was headed to Costco in preparation for my drive on the next day and the tank took over five dollars of gas. Gas that day was $1.70/gallon. That is not a full tank in anyone's book. Otherwise everything else was great.6,4 Okay
Nov 2019
Pros:
Car was very clean and in great shape.Cons:
The first car I was given was an SUV that I was not expecting as I preferred a sedan. In addition, this car had flat tire that forced me to return to the rental station after leaving to exchange. I was not happy having to walk back and forth from the lot with my belongings twice in rain.10,0 Wonderful
Jun 2018
Pros:
Staff very professional and helpful.8,8 Very Good
Jan 2018
Pros:
The drop off in Tallahassee was quick, easy, and an overall good experience.10,0 Wonderful
Dec 2016
Pros:
That I need to keep the car a little longer then expected and they we're great about it7,6 Good
Feb 2016
Pros:
Ease of return. Close to terminal.Cons:
Confusion on fuel charge. It was, however, resolved in fairly short order. I guess it was a difference in how the localities (JAX and TLH) do the pre-paid fuel charge.One location in Tallahassee Airport
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10,0 Wonderful
Apr 2017
Pros:
I reserved a car and when I got there they informed me that they were all out of cars. I started getting upset cause it took me an hour to get there and the guy asked if I would be ok with a mini van. I said ok and figured I was gonna end up paying 3 times more. They apologized for the inconvience and discounted the entire thing so I paid the same price for the car. They had really great customer service.Cons:
I'm not usually a minivan guy (It was really nice though).9,6 Wonderful
Feb 2017
Pros:
Super nice car to drive, real good and friendly service both at counter and at car.Cons:
Wash job left a lot of water spot. Had to stop at gas station and clean windows and mirrors for better visibility.7,6 Good
Feb 2017
Pros:
Cleanliness and size of carCons:
Rate10,0 Wonderful
Aug 2016
Pros:
easy to returnOne location in Tallahassee Airport
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2,0 Poor
May 2021
Cons:
They Don't answer the phone in Tallahassee. Our flight was delayed, we called repeatedly to let then know. They ended up giving our car to someone else. Hope we get our money back. We had to make other arrangements to get to our destination.10,0 Wonderful
May 2023
2,0 Poor
Feb 2023
10,0 Wonderful
Jul 2022
2,0 Poor
May 2022
10,0 Wonderful
Apr 2022
One location in Tallahassee Airport
One location in Tallahassee Airport
One location in Tallahassee Airport
One location in Tallahassee Airport
One location in Tallahassee Airport
Most popular car type | Mini |
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