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Cons:Agency was not open on time My rental vehicle wasn't there Had to wait 30 minutes Different category car Consumed much more fuel Car was new and not set up - radio and most electronics wouldn't work. Needed an unlock code
Pros:Nice small auto for easy maneuvering. Clean and comfortable.
Cons:Had to buy additional insurance, even tho we had already purchased the travel/car insurance online from the hertz site when we reserved the car.