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2 locations in O'Fallon
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Reviews
10,0 Wonderful
Apr 2020
Pros:
Excellent service. Very friendly and helpful.Cons:
Nothing. They accommodated all my requests. I will definitely go there again.10,0 Wonderful
Jun 2019
Pros:
Staff is always positive and happy, rented twice from them and could not have been happierCons:
Nothing8,0 Very Good
May 2018
Pros:
They signed me up for reward program.9,6 Wonderful
May 2018
Pros:
It helped a ton that they let me add a different person for pickup. The staff was very friendly and helpful.6,0 Okay
Apr 2018
Pros:
N/ACons:
The whole experience with the car rental.3 locations in O'Fallon
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2,0 Poor
Sep 2020
Pros:
NothingCons:
They could have had the type of vehicle I ordered10,0 Wonderful
Dec 2019
Cons:
Although staff filled the car after I requested them to do so, I would have rather it was already full. They were very fast and pleasant about filling it up.8,0 Very Good
Dec 2019
Pros:
I had to cancel my reservation.Cons:
I had to cancel my reservation10,0 Wonderful
Sep 2019
Pros:
Super friendly staff, quick serviceCons:
Nothing they did a great job10,0 Wonderful
Nov 2017
Pros:
Car was very comfortable2 locations in O'Fallon
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Reviews
8,0 Very Good
Apr 2021
Cons:
Appreciate coupon to get car washed but wopuld have preferred that car was clean when I got there. Mud flap and cruise control on car was broken.2,0 Poor
Nov 2020
Pros:
Staff was professionalCons:
During the booking there was NO mention of the $200 security deposit. Because I was unprepared for this I was unable to even rent the car and missed my chance to both see my family and visit my grandfather's grave.10,0 Wonderful
Sep 2020
Pros:
Pickup and dropoff couldn't have been easier, staff was very friendly and helpful.Cons:
Can't think of anything.10,0 Wonderful
Jul 2019
Cons:
When we went to pick up the large SUV we had reserved, they didn't have it, but they made it right by giving us an even bigger vehicle for the same price. Their customer service was excellent and could not have been better.10,0 Wonderful
Jun 2019
Pros:
Staff was welcoming even though I arrived last minute with my drop off and offered me a ride nearby if I needed one which was great.Cons:
Maybe offer road side assistance which I realized I didn't have with my insurance party I purchased with my rental after the fact4,0 Mediocre
Aug 2018
Cons:
Reserved a minivan a week ahead of time but they didn’t have one available when I came. I had to wait 35 minutes for an alternate car, which was dirty and did not have a full tank of gas.2 locations in O'Fallon
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5,2 Fair
Jul 2019
Cons:
I reserved a car and was given wrong pick up location. When you are flying into an airport and need a car, obviously expect the pickup location to be at airport not 30 miles away with no way to get there. you go to rent the car from airport location it is now more than double what you reserved it9,2 Wonderful
Aug 2018
Pros:
nice car. pick up and drop off fine.Cons:
my bill went from $188 to $435, but avis after several calls dropped it back down. my reservation was made at a location close to but not at the st louis airport. i picked up and dropped at the airport location and no one mention I was at the wrong location. kayak and avis both need to do a better job of making sure you know your reservation is at the airport or not.1,9 Poor
Aug 2021
Most popular car type | Mini |
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