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One location in Norton
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8,0 Very Good
Dec 2020
Cons:
Pick up was time consuming. Had to wait in line for 10 minutes and then had to wait another 10 minutes while the car was cleaned. Nice Toyota Rav4. A little pricey.10,0 Wonderful
Aug 2020
Pros:
Helpful quick serviceCons:
Check in process10,0 Wonderful
Jun 2020
Pros:
Staff was professional and friendly. Rental was new!!Cons:
Nothing could have been better.2,0 Poor
Feb 2020
Cons:
Not getting jacked for a rock chip in the windshield that was there when we picked it up. Didn't notice it until after leaving as it was raining. Wasn't caused by me but I was told that I was responsible for repairs. Don't rent from these jerks.10,0 Wonderful
Jan 2020
Pros:
Pickup and drop off were very easy9,6 Wonderful
May 2019
Pros:
Friendly staff.Cons:
The elantra was a wee bit uncomfortable.One location in Norton
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4,0 Mediocre
Sep 2022
8,0 Very Good
Jul 2020
Pros:
Smooth transactionCons:
Lower prices10,0 Wonderful
Jul 2020
Pros:
Seamless check in service. Free upgrade to a new, spacious vehicle. Very easy, safe modified drop off during COVID.10,0 Wonderful
Mar 2020
Pros:
i NEEDED A CHANGE IN DROP OFF AND BUDGET WAS FLEXIBLE8,0 Very Good
Sep 2019
Cons:
Easy, clean, great price!10,0 Wonderful
Jun 2019
Cons:
Great experience. Would deal with them 100 x over to Enterprise. ThanksOne location in Norton
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2,0 Poor
Jul 2017
Cons:
Smelly on the whole journey. Not as spacious as it discribed.10,0 Wonderful
May 2017
Pros:
Palne landed late and agent worked with me10,0 Wonderful
Apr 2017
Pros:
In and out in no time.6,0 Okay
Sep 2016
Cons:
Was told by the agent, well you rented from a 3rd party not us so that's what you get. Agent was curt when I returned the car. There were no directions on where to park a returned car. Very much left on your own.6,0 Okay
May 2022
10,0 Wonderful
Dec 2021
One location in Norton
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8,8 Very Good
Jun 2018
Pros:
Drop off in Kingsport was terrific. The gentleman was friendly and efficient.Cons:
This location is not on the Hertz computer system, so he had to make copies of all the paperwork and email it to Hertz. He gave me the copy of the front page only and I didn't realize until later than I didn't have a copy of the complete paperwork.8,0 Very Good
Mar 2018
Cons:
I wanted an economical car because of the distance I was driving. They upgraded me to an SUV they only got 22 miles to the gallon. I told him I did not want it, I wanted my economical car. They did not have any6,0 Okay
Mar 2022
2 locations in Norton
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2,0 Poor
Sep 2020
Pros:
Nothing. Received call 32 minutes before time to pick up car. Agent stated that they did not have a car for me but I could call another Enterprise location in another city. No further assistance offered except to say he was sorry. Enterprise were never see or hear from me again. Second time with bad experience with Enterprise.Cons:
Have the car I had reserved or just not accepted the reservation.One location in Norton
One location in Norton
One location in Norton
One location in Norton