Northampton car hire
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Northampton, MA, United States
Aug 1 — Aug 8
Same drop-off
Northampton, MA, United States
Sun 1/8
Noon
Sun 8/8
Noon
Driver's age:
Northampton car hire information
| Pick-up location | Northampton |
|---|---|
| Hire locations | 1 |
Northampton car hire reviews and directory
Budget![Budget]()
Best rated
9 Excellent (4 reviews)
1 location in Northampton
Budget
Locations in Northampton
2161 Riverdale Street+1 413 733 5846
| Monday | 08:00 - 18:00 |
| Tuesday | 08:00 - 18:00 |
| Wednesday | 08:00 - 18:00 |
| Thursday | 08:00 - 18:00 |
| Friday | 08:00 - 18:00 |
| Saturday | 09:00 - 13:00 |
10.0 ExcellentJan 2 2020
Pros: One of the best experiences I've ever had with a Rental Car Company. The staff is the best I've ever met! Really impressed with them!!!
8.0 ExcellentJun 3 2017
Great office in West SpringfieldPros: The rental agents at the West Springfield office were great and provided incredible service.Cons: There was nothing wrong. The car was somewhat dirty inside and there were scratches on the outside of the car. But the agent that helped me was great and had everything filled out before I picked up the vehicle.
Avis![Avis]()
8.8 Excellent (2 reviews)
1 location in Northampton
Avis
Locations in Northampton
2161 Riverdale Street (a.k.a. Route 5)+1 413 746 8293
| Monday | 08:00 - 18:00 |
| Tuesday | 08:00 - 18:00 |
| Wednesday | 08:00 - 18:00 |
| Thursday | 08:00 - 18:00 |
| Friday | 08:00 - 18:00 |
| Saturday | 09:00 - 13:00 |
7.6 GoodJul 23 2020
Pros: Nice friendly staff. How fast it was to rent the carCons: The details about the pricing.
Enterprise![Enterprise]()
7.8 Good (12 reviews)
5 locations in Northampton
Enterprise
Locations in Northampton
1053 Riverdale Street Ste. B+1 413 785 5002
| Monday | 07:30 - 17:00 |
| Tuesday | 07:30 - 17:00 |
| Wednesday | 07:30 - 17:00 |
| Thursday | 07:30 - 17:00 |
| Friday | 07:30 - 17:00 |
| Saturday | 09:00 - 13:00 |
| Sunday | 09:00 - 13:00 |
185 Holdsworth Way+1 413 259 1188
| Monday | 08:00 - 18:00 |
| Tuesday | 08:00 - 18:00 |
| Wednesday | 08:00 - 18:00 |
| Thursday | 08:00 - 18:00 |
| Friday | 08:00 - 18:00 |
| Saturday | 00:00 - 00:00 |
| Sunday | 00:00 - 00:00 |
213 College St+1 413 259 1188
| Monday | 08:00 - 18:00 |
| Tuesday | 08:00 - 18:00 |
| Wednesday | 08:00 - 18:00 |
| Thursday | 08:00 - 18:00 |
| Friday | 08:00 - 18:00 |
| Saturday | 00:00 - 00:00 |
| Sunday | 00:00 - 00:00 |
24 N King St+1 413 586 5177
| Monday | 08:00 - 18:00 |
| Tuesday | 08:00 - 18:00 |
| Wednesday | 08:00 - 18:00 |
| Thursday | 08:00 - 18:00 |
| Friday | 08:00 - 18:00 |
| Saturday | 09:00 - 13:00 |
| Sunday | 00:00 - 00:00 |
70 Fuller Rd+1 413 592 6200
| Monday | 07:30 - 17:00 |
| Tuesday | 07:30 - 17:00 |
| Wednesday | 07:30 - 17:00 |
| Thursday | 07:30 - 17:00 |
| Friday | 07:30 - 17:00 |
| Saturday | 09:00 - 13:00 |
| Sunday | 00:00 - 00:00 |
7.6 GoodOct 28 2019
Pros: Car was ready and it worked out great for the road trip we had plannedCons: Less expensive
4.0 OkayDec 17 2018
False hopePros: Rental was canceledCons: We were unable to rent the car due to the insurance requirements for a 12 passenger van. Should have been stated in the rental process that regular car insurance does not transfer to a 12 passenger van and only those with special insurance or license are allowed to rent this size car. Very disappointed to find this out 2 days before our event.
10.0 ExcellentOct 27 2018
Pros: Eric was extremely helpful and friendly!
2.4 MediocreJul 16 2018
Amherst, MA location and corporate phone customer supportPros: the employee at the New Haven Tweed Airport (a woman whose name I didn't catch) was the only competent and pleasant person I worked with. she was great.Cons: From the amherst, ma pickup where garrett asked me to wait for 30 minutes while the delivered the car late, to the long wait and confusion with no staff at the UMASS location, to the online support on sunday who (INCORRECTLY and adamantly) told me my rental was actually due 3 hours before the reservation said it was due, I had a horrible experience. the only good thing was the helpful employee at the tweed new haven desk. also it was incredibly overpriced and i was given a nissan rogue qhen i requested a rav4. i get that it said i could get something similar, but i dont think many people would say those two cars are really comparable on safety, quality, and gas mileage. i will do everything in my power never to rent from you guys again.
7.2 GoodMar 22 2018
Pros: The young man who helped me with the car was incredible...a great attitude and so positive..a real asset to your companyCons: The office was closed when i got there. But the person came in from the College ave office ten min later. I don’t understand why the prices for UMASS are cheaper than College, which is 10 min away. What’s the point if that office is rarely open? The only vehicle available was a van, not a car, and it hadn’t been washed. Other than that, the service was great bc of the guy who checked me in.
10.0 ExcellentJan 5 2017
Pros: Car was brand new with only 6000 miles. Ready when we arrived. Simple and easy. Staff was very pleasant when discussing this with them. No issues so far.Cons: Waiting for my gas charge to be refunded. We filled the car up before dropping it off. I called to make sure I was not being charged. I was charged and am now waiting to receive the gas credit. I am sure it will be taken care of.
10.0 ExcellentDec 29 2016
Pros: Car was brand new with only 6000 miles. Beautiful, clean and comfortable. Had many options and made our trip amazing!!!
4.0 OkaySep 30 2016
BlancaPros: I like the fact that I.had a car for a few days. Car had a few scratches but comfortable.Cons: I didn't like the fact that I had to.pay more than what reserve for, and I couldn't get the car for the days I reserve for. I was supposed to have for $208.00 from the September 22 to October 1,'and I end up paying $349.00 from 22 to the 30th only. I still have one more day here without a car Saturday 1rst. Thank you for allowing me to do complaint.
10.0 ExcellentSep 24 2016
Great customer servicePros: Connor picked me up and dropped me off when I had to get my car repaired. Nice, friendly and helpful
Hertz![Hertz]()
7.6 Good (19 reviews)
3 locations in Northampton
Hertz
Locations in Northampton
1238 Riverdale St Rte 5+1 413 732 0715
| Monday | 08:00 - 18:00 |
| Tuesday | 08:00 - 18:00 |
| Wednesday | 08:00 - 18:00 |
| Thursday | 08:00 - 18:00 |
| Friday | 08:00 - 18:00 |
| Saturday | 09:00 - 13:00 |
4 Char Drive+1 413 732 0715
| Monday | 08:00 - 18:00 |
| Tuesday | 08:00 - 18:00 |
| Wednesday | 08:00 - 18:00 |
| Thursday | 08:00 - 18:00 |
| Friday | 08:00 - 18:00 |
| Saturday | 09:00 - 13:00 |
650 New Ludlow Road+1 413 539 5893
| Monday | 08:00 - 18:00 |
| Tuesday | 08:00 - 18:00 |
| Wednesday | 08:00 - 18:00 |
| Thursday | 08:00 - 18:00 |
| Friday | 08:00 - 18:00 |
10.0 ExcellentJun 8 2021
Pros: The staff was great!
10.0 ExcellentJan 31 2021
Pros: High energy staff, very efficient!
2.0 MediocreMay 27 2020
Cons: I wasn’t refunded my money back for services I did not even want!
8.0 ExcellentAug 1 2018
Pros: Got a bigger vehicle than reservedCons: Got a big vehicle
2.0 MediocreJul 23 2018
Pick up time was scheduled for when the store was closedPros: NothingCons: I chose a 12:00 noon pickup time when scheduling my rental. When I showed up at noon the store was closed. This was a Saturday, and they wouldn't open again until Monday. This rental was for my family vacation that we had been looking forward to for months. After more than 2 hours on the phone with Hertz they proved to have very poor customer service skills or ability to assist me in any way. I ended up having to rent a car about 25 miles away from me for 3x the price from a different company. I do not recommend renting through Kayak (or any other travel site) - they don't communicate well with the actual company and the car rental company doesn't see any of the information you provided through Kayak. Find the deal on Kayak and then go directly to the car rental website and book directly through that company.
8.0 ExcellentApr 17 2018
Pros: Easy pick up and drop off. Car was clean and in good repair. Booked through internet and price quoted was price I was charged. For the price I would use these guys again.Cons: All in all staff were very decent. Don’t have anything negative to say.
2.0 MediocreAug 9 2017
Poor customer service - poor qualityPros: The location of the business was convenient right off the highway. That was the only thing convenient about dealing with HERTZ.Cons: The Manager at this location should take a course in Customer Service. When I arrived they told me I couldn't get the car I booked AND paid for because it was paid on a debit card. I advised him that this card could be used for credit OR debit but he simply said "NO". He had no solutions to offer and did not even try to help the situation. I told him I could put the deposit on an actual credit card as I only used the other card because it wasn't clear that I shouldn't at the time of booking. He said "NO". I said what can I do...he said..."I don't know what to tell you...you need to call this 1 800 number to see if they can help...I can't". Bottom line...after much stress and NO help we left to figure out another solution. Fortunately right down the road we found another rental company which actually new how to service their customers. We got a better car at a lower rate and were on our way about 20 minutes later. Never again will I consider doing business with HERTZ.
2.0 MediocreJun 3 2017
Cons: When I arrived at Hertz, they did not have a car in class available, and offered me something of smaller class or wait two hours for my chosen car. I declined, cancelled and was told it would take 10 -14 days to get my money back/ although they managed to get my payment the same day.
6.8 GoodApr 4 2017
Not ready for prime time.Pros: Car was fine.Cons: I had to wait an hour at the pick up office because the only staffer could not make her computer process my contract nor print it out. She called everyone looking for help and finally her top boss emailed the contract to her and she printed it out. When I brought the car back, they had no plan ho
37 travellers who hired a car in Northampton gave the car agency they used an average rating of 7,9
Car hire locations in or near Northampton
When to book a car hire in Northampton
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Top tips for hiring a car in Northampton
- Book your car hire in Northampton at least 1 week before your trip in order to get a below-average price
FAQs about hiring a car in Northampton
The average price of fuel in Northampton is R51,62 per litre over the past 30 days. Filling up a tank of fuel costs between R619 and R826, depending on the car size.
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