Pick-up location | North Chicago |
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Car types | |
Hire locations | 1 |
Airport locations | 0 |
Mini |
Economy |
Compact |
Intermediate |
Standard |
Full-size |
Luxury |
People carrier |
Passenger van |
SUV |
Commercial |
Pick-up truck |
2 locations in North Chicago
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Reviews
2,0 Poor
Mar 2021
Cons:
I had rented the vehicle three weeks before I got there and it was confirmed on rental cars.com but when I got to hertz they told me they had no vehicle for me nor did they even care so I called rental cars.com and they told me since I didn’t pay for it upfront there’s really no reason they felt responsible that I should have one. That’s how Hertz and rental cars.com treated me.4,0 Mediocre
Mar 2021
Pros:
Staff was helpful. Vehicle I was ultimately provided was a full size car and I paid for a standard SUV. Their offer was take that, or trade it out of at OHare Airport (hour away) or take nothing. I would like to be contacted regarding a correction to my costs based upon what was provided.Cons:
Staff was helpful. Vehicle I was ultimately provided was a full size car and I paid for a standard SUV. Their offer was take that, or trade it out of at OHare Airport (hour away) or take nothing. I would like to be contacted regarding a correction to my costs based upon what was provided.10,0 Wonderful
Dec 2021
Pros:
Friendly staff, clean office, easy and quick pick up/drop off.Cons:
Their road/bridge toll policies could have been clearer.10,0 Wonderful
Nov 2020
Pros:
Staff was friendly and very helpful!Cons:
Honestly the guy at the counter was very polite and very nice!5,6 Fair
Oct 2020
Pros:
please be aware that they close on saturday at noon and are closed on sunday. they charge you an extra day if you drop off on closed day. even if your contract states that you rent till that dayCons:
vehicle although clean did not have any makings that was clean or door sealed for cleanliness7,2 Good
Dec 2020
Cons:
We were misled about extra fees.2 locations in North Chicago
3 locations in North Chicago
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Reviews
10,0 Wonderful
Apr 2021
Pros:
Customer service10,0 Wonderful
Jul 2020
Pros:
Friendly staff- made everything easy8,0 Very Good
Jun 2020
Pros:
Steph was easy to work with, easy to add a couple of days to the rental.8,4 Very Good
Jul 2019
Pros:
Friendly staff. They promptly exchanged the car when my wife found it un-comfortable due to back issues. Quick and easy drop off procedure.Cons:
Pick up option not available on weekends due to shortage of staff10,0 Wonderful
Aug 2018
Pros:
I was very pleased with everything! Brant Hofert, Manager was all smiles and ready to please. We had a long talk about other rental places and I told him I was happy using Enterprise! I just found everything to be convenient to my needs!9,6 Wonderful
Apr 2017
Pros:
Booked and picked up car same day, easy drop off.Cons:
Was a little pricey but I think thats because I booked it last minute.2 locations in North Chicago
One location in North Chicago
Most popular car type | Mini |
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