Pick-up location | New Port Richey |
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Car types | |
Hire locations | 3 |
Airport locations | 0 |
Mini |
Economy |
Compact |
Intermediate |
Standard |
Full-size |
Luxury |
People carrier |
Passenger van |
SUV |
Commercial |
Pick-up truck |
5 locations in New Port Richey
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Reviews
2,8 Poor
Aug 2020
Pros:
The vehicle was easy to handle and rode smoothCons:
The women explaining the details while I looked at the car was a little rude especially when I pointed out marks on the vehicle and the fact that the back tire had extremely low tread versus the other three. Seemed like she wanted to add on too many "extras" onto the quoted price online.6,4 Okay
Jul 2020
Pros:
The upgrade was nice.Cons:
They could have had the car I requested.7,2 Good
Jun 2020
Pros:
Staff was busy at the time of pick up, but friendly.Cons:
Had to wait on auto to be delivered from another Enterprise facility. Several warning lights on dash, cruise control did not work.8,8 Very Good
Jun 2020
Pros:
Ease of transactionCons:
If the car I was offered, a Corolla, didnt have an expired plate the car I ended up in was a bit difficult to get in and out of being disabled9,2 Wonderful
Mar 2017
Pros:
Joey was extremely polite and helpful. Can't believe that he was new at this job!10,0 Wonderful
Jan 2017
Pros:
Very easy to work with, accommodating and helpful. Rides to and from house to pick up and return car.2 locations in New Port Richey
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8,0 Very Good
Dec 2020
Cons:
At pickup, the car could have had the tires filled with air. At drop off, I would have rated hertz excellent.8,0 Very Good
May 2019
Pros:
Jose Pena Clukie was excellent, he greeted me took care of my needs quickly and extended himself to ensure great service.Cons:
When I returned the car, the actual manager at that location was on the phone speaking to a potential customer and he spoke as if he owned Hertz, he seemed very egoic. He didn't acknowledge me and I just stood there. I had to thank him when we were finished he told me I was welcome.4,0 Mediocre
Jun 2021
Pros:
The staff was very friendlyCons:
I reserved a vehicle, but when I arrived to pick it up, they did not actually have one reservedOne location in New Port Richey
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9,6 Wonderful
Jan 2020
Pros:
Very Friendly Staff.2,0 Poor
Feb 2019
Pros:
the guy behind the counter was an idiot5,2 Fair
Feb 2018
Pros:
It was a car....Cons:
They had a lot of hidden cost, the car cost me 25% more than what was advertised on kayak.4,4 Mediocre
Oct 2017
Pros:
The gentleman at check out today was very nice.Cons:
i had to fill the radiator after I arrived at my destination, the check tire indicator stayed on, the car was very uncomfortable. The electronics were difficult to understand; I always rent from Budget and I will continue to do so, this was my first bad experience. The person I dealt with when I rented the vehicle did not go over the insurance. I informed him I wanted insurance but not to the extent of the addtional add on's. I paid $1,100 for a week's rental and it was totally not worth it. I should have kept the Jeep.10,0 Wonderful
Mar 2017
Pros:
Owner was kind to take the insurance off from Budget and honor my insurance with visa. It would have been over 500. not the 275 I was told on line. The loading and unloading of car was easy. Would go to this Budget Avis rental again. Not so sure about the Jacksonville airport pickup.9,6 Wonderful
Dec 2016
Pros:
Vehicle was niceCons:
If use a toll road have to pay $19.75 + toll.One location in New Port Richey
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9,2 Wonderful
Feb 2019
Pros:
Staff member was very helpful and courteous.2,0 Poor
Apr 2018
Pros:
The rates online were awesome! That is why we chose it. The car was great, very spacious and roomy. I had previously rented a car thrould Mariela and she was lovely!Cons:
From the moment we arrived at pick up, the representative Franciso was absolutely rude. Almost seemed like we were a bother to him. He stated that he didnt have any compact vehicle left on the lot(which was a lie, there were plenty of compact cars) he then told us all he had was an intermediate model. I needed to get down for a funeral so either way i needed to rent a car. He stated that he could not give us the price we booked for because we upgraded the car, which WE didn't . He told us that was the only car available. He also added an extra $15 a day for an extra driver. Which i was the ONLY driver driving the vehicle. He then started to tell us that he didnt have to rent us the car. Like stated previously i needed to get down for a funeral. Worst experience ever! His attitude didnt make it any better in this time of grieving.2,0 Poor
Jun 2017
Cons:
The price kept changing when I went to book. Seems like a "Kiyack" issue. But, of course they won't take responsibility, so, maybe it's Avis, although the same thing happened with another car rental company6,0 Okay
May 2017
Pros:
Car worked well, exterior was gummy from a tarp being taped over it, so it looked a bit shabby, but otherwise okay. Jose was excellent during pickup process. Very professional.Cons:
Wanted to extend for four days, but the price would have been almost that of the original rental. Avis said I could return that car and get another for a better price, but the rental location is an hour from my home. They wouldn't just let me keep car for the better price. Seemed like a lot of extra paperwork to me. Tried to talk to local office, but the agent didn't care, didn't seem to want to work there. I asked them to set the toll pass to the 'off' position when I picked up the car since I didn't want it, and found it 'on' when I got the car home. Won't rent again from this location, or probably from Avis.4,0 Mediocre
Oct 2016
Pros:
nothingCons:
The car smelled so bad, and it ran really rough I thought it was going to stall or something. In addition, we had to wait 3 hours to get it because it wasn't ready yet.One location in New Port Richey
Most popular car type | Economy |
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