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One location in Mundelein
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4,0 Mediocre
Mar 2021
Pros:
Staff was helpful. Vehicle I was ultimately provided was a full size car and I paid for a standard SUV. Their offer was take that, or trade it out of at OHare Airport (hour away) or take nothing. I would like to be contacted regarding a correction to my costs based upon what was provided.Cons:
Staff was helpful. Vehicle I was ultimately provided was a full size car and I paid for a standard SUV. Their offer was take that, or trade it out of at OHare Airport (hour away) or take nothing. I would like to be contacted regarding a correction to my costs based upon what was provided.10,0 Wonderful
Dec 2021
Pros:
Friendly staff, clean office, easy and quick pick up/drop off.Cons:
Their road/bridge toll policies could have been clearer.10,0 Wonderful
Nov 2020
Pros:
Staff was friendly and very helpful!Cons:
Honestly the guy at the counter was very polite and very nice!5,6 Fair
Oct 2020
Pros:
please be aware that they close on saturday at noon and are closed on sunday. they charge you an extra day if you drop off on closed day. even if your contract states that you rent till that dayCons:
vehicle although clean did not have any makings that was clean or door sealed for cleanliness7,2 Good
Dec 2020
Cons:
We were misled about extra fees.5,2 Fair
Jun 2019
Cons:
Car had dog hair all over. Driver seat dirty and car smelled2 locations in Mundelein
5 locations in Mundelein
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10,0 Wonderful
Apr 2021
Pros:
Customer service10,0 Wonderful
Jul 2020
Pros:
Friendly staff- made everything easy8,0 Very Good
Jun 2020
Pros:
Steph was easy to work with, easy to add a couple of days to the rental.8,4 Very Good
Jul 2019
Pros:
Friendly staff. They promptly exchanged the car when my wife found it un-comfortable due to back issues. Quick and easy drop off procedure.Cons:
Pick up option not available on weekends due to shortage of staff10,0 Wonderful
Aug 2018
Pros:
I was very pleased with everything! Brant Hofert, Manager was all smiles and ready to please. We had a long talk about other rental places and I told him I was happy using Enterprise! I just found everything to be convenient to my needs!2,0 Poor
Jun 2018
Pros:
Small discount was given because of the car being delivered 4hours late.Cons:
The whole experience was very poor, from lack of communication to no consideration for the customer.2 locations in Mundelein
Most popular car type | Mini |
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