Pick-up location | Miami Gardens |
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Car types | |
Hire locations | 2 |
Airport locations | 0 |
Mini |
Economy |
Compact |
Intermediate |
Standard |
Full-size |
Luxury |
People carrier |
Passenger van |
SUV |
Commercial |
Pick-up truck |
3 locations in Miami Gardens
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Reviews
6,0 Okay
Apr 2021
Pros:
Staff was friendly...Cons:
Having more staff. It was clear they was overwhelmed2,0 Poor
Feb 2021
Cons:
Called the car rental company the morning of the booking to let them know we were running a little behind who informed me that they didn’t have a car available - this was despite me calling the day before to confirm2,0 Poor
Nov 2020
Pros:
My experience was a disaster!..... You confirmed me a pick up truck with ENTERPRISE and when I went to pick it up, they did not have it available... I spent $ 65 in transportation and 2 hours of my time plus disrupted plans, YOU ARE COOKS and LIARS!...... NEVER EVER Aagain will go trough you and will post everywhere how liars you are!!!4,0 Mediocre
Aug 2020
Cons:
Overall service was poor. Car was given to me filthy dirty.2,0 Poor
May 2020
Cons:
Customer service10,0 Wonderful
Dec 2019
Pros:
They were not helpful and courteous..no pick up and had to wait car wasn't avail3 locations in Miami Gardens
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Reviews
2,0 Poor
Feb 2021
Cons:
I ordered a car from MIA airport but Kayak recommended a car rental that was 30 minutes offsite from the airport that closed just before my flight arrived. The airport location hurtz couldn't help as they had no cars available. Very disappointed in all parties here.2,0 Poor
Feb 2021
Pros:
Friendly staffCons:
The car we initially purchased was a convertible and I put in Miami airport but apparently that car was 40 miles from the airport. I couldn't just cancel and get a new car I had to jump through some hoops I will not ever again purchase from anyone except for directly from the car company.3,2 Poor
Jun 2019
Pros:
Staff was nice, but theres was confusionCons:
Transperacy. If I rent a car online and pay in full online why would I get another bill for the same transaction? I get contract charges like not bringing the vehicle back with full gas, or if the car was damaged, but I paid about $150 for the rental online and now HERTZ is billing me $220 more? Y?4,0 Mediocre
Apr 2018
Cons:
Had a problem, called them twice and still didn't get resolved6,8 Okay
Mar 2018
Pros:
I rented a minivan for the weekend and received a great price on it, which was discounted when I paid in advance. The minivan was very clean on the inside. Pickup and drop off were very easy.Cons:
First, the rental agreement gave an incorrect opening time for the office. It stated that the office was open at 8:00 am on Saturday, but when I arrived there, it said that it was open at 9:00 am, which meant that I had to come back. Second, it was lucky that I had made a reservation because I would not have found a minivan otherwise (another customer asked for one as well and they did not have any). Third, as a recommendation, if you have to get insurance on your vehicle, it is better to pay for it when you reserve your car. While making the reservation, I was offered to pay $9/day, whereas at the office it was $27/day. Lastly, my minivan barely had any gas in it when I received it. That was a minor inconvenience.6,4 Okay
Jan 2018
Cons:
Had the reservation at the wrong location...the folks at the airport rental counter told me to call an uber. Instead I used the reservation number to change the location...and even saved money!One location in Miami Gardens
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Reviews
2,0 Poor
May 2022
4,0 Mediocre
Dec 2016
Cons:
I booked through a third party site not only did you send me to a location with no cars available the customer service agent was no help at all when she saw she had no cars, I had to go to another location and luckily was assisted.One location in Miami Gardens
One location in Miami Gardens
One location in Miami Gardens
Most popular car type | Mini |
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