Los Lunas car hire

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Los Lunas, NM, United States
Jan 30 — Feb 6
Same drop-off
Los Lunas, NM, United States
Sun 30/1
Noon
Sun 6/2
Noon
Driver's age:

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Los Lunas car hire information

Pick-up locationLos Lunas
Hire locations1

Los Lunas car hire reviews and directory

Rated no. 1
Hertz
Best rated
7.6 Good (142 reviews)
1 location in Los Lunas
Hertz
Locations in Los Lunas
  • 8
  • 8
  • 7.5
  • 7.6
  • 7.3
Recent reviews
10.0 ExcellentDec 31 2021
The reservation process, pickup, and drop off were very easy. Everyone was friendly.
2.0 MediocreDec 17 2021
We cancelled the car rental and have NOT received our $$ back
4.0 OkayDec 11 2021
Car was prepaid, yet I still had to wait 30 minutes in line in order to get the automobile. Then there was rather intense pressure to pre-pay fuel, buy more insurance, and the like--just so Hertz can generate more money.
8.0 ExcellentNov 3 2021
It would have been great to know how much of a deposit I was needing before I went to get the car.
10.0 ExcellentOct 17 2021
Friendly staff at desk that found us a comfortable vehicle for our New Mexico visit. Easy drop off as well!
1.9 HorribleOct 13 2021
I canceled the rental 2 weeks in advance and they still charged me $100.00 !
1.9 HorribleOct 1 2021
I picked up the rental and then drove to my appointments (55 miles). I could not get the car to turn off, so I missed my two appointments. I called the help line and they had no solutions, so the only option was to drive it back and conduct a maintenance exchange. I did this, but then they charged my credit card for mileage and one day of rental. Finally, since I missed two appointments, I had to return the car one day early and they charged me extra again. So, overall, the experience was very poor and they really had no customer care, concern for my situation, and no attention to details
3.9 MediocreSep 25 2021
The car had a malfunctioning tire pressure warning system. But for the grace of god (or incredible luck) we avoided a tire blowout or explosion. We could not locate a tire gauge in the car, ended up having to purchase one, and then discovered that the allegedly "low" tire was actually overinflated to double its recommended pressure. We could have gotten ourselves killed. And one more thing: charges that were not disclosed up front and got tacked on later, after we had been told that everything was taken care of. Sure ended the whole experience on a very sour note, after I had already sworn to myself never to rent from Hertz again. And you can be sure I will tell every one of my friends if asked for my opinion/recommendation
7.9 GoodSep 18 2021
I really likes that I got to drive a Prius. The gas mileage was amazing.
10.0 ExcellentSep 12 2021
Everything was easy and the car was perfect for our needs just wish it would have been less expensive. But with everything going on in the travel industry right now I was glad to be able to get a car at all.
Rated no. 2
Advantage
7.4 Good (133 reviews)
1 location in Los Lunas
Advantage
Locations in Los Lunas
  • 7.6
  • 7.8
  • 7.3
  • 7.3
  • 7.4
Recent reviews
2.0 MediocreApr 24 2020
They charged me over $200 for gas, when I returned the car fully fueled. In corresponding with them they said they would refund some of the money. I haven't seen a cent!
6.8 GoodDec 10 2019
Car was clean and drop off easy.They push the fuel option without explaining that you are charged for a full tank of gas regardless of what's in the car when you return, plus it appear that you are then charged taxes on this. Yes, the details are in the contract, but they carefully avoid explaining it. Never do that again. Also, they are less than candid about the insurance option, which probably leads most people to accept the "basic" plan not realizing that it adds dramatically to the cost. I believe that they do these things intentionally and many people end up paying much more than they anticipated. I probably won't use this company again.
6.0 GoodNov 27 2019
Loved the staff in the morning when we ultimately picked up our car!When we arrived approximately 3 minutes before closing time, with a reservation, the desk was closed. We were forced to hire an Uber that night and again in the morning to return and get our car. Two other parties also arrived when we did.
5.2 OkayNov 12 2019
Price was ok.Have the size of car I reserved available. Have more staff so the wait is shorter.
6.8 GoodSep 23 2019
The pick-up was horrible due to the hour and 18-minute wait. Other than that, the agent was competent & helpful, the car was fine, and the drop-off was as well.The pick-up was horrible. One person at the desk with a dozen customers on line. (It's not as if Advantage didn't know how many reservations they had that afternoon.) I waited an hour and 18 minutes (I timed it) to be served. No more Advantage for me.
6.4 GoodSep 19 2019
I made the reservation but upon pick up, there were no cars available. They were overbooked by at least 15 cars.
10.0 ExcellentAug 19 2019
yes
6.0 GoodAug 18 2019
Free upgrade, nice staffCar not really clean, unexpected cost.
2.0 MediocreAug 11 2019
There was a line to get the car which would have taken a minimum of thirty minutes probably an hour to clear. We found another car with Payless.
4.0 OkayJul 11 2019
Prices weren’t as advertised onlineHonest pricing
Rated no. 3
Alamo
8.7 Excellent (65 reviews)
1 location in Los Lunas
Alamo
Locations in Los Lunas
  • 8.8
  • 8.5
  • 8.7
  • 8.8
  • 8.6
Recent reviews
10.0 ExcellentAug 2 2017
Alamo was greatThe return was quick & efficient. Gave us a minivan which was really clean. Employees were friendly.
10.0 ExcellentJun 26 2017
Good carThe Nissan Rogue was perfect for my family of 4. We put 1700 miles on that car going throughout the 4 corners. Was comfortable with all our luggage.
10.0 ExcellentMay 24 2017
Everything was great....smooth ride, great looks...loved the backup camera. Lots of options I wish I would have implemented.The only minor thing is that when I would get in, I had to bend my head way down to clear the door sill..... just the way the car is made. Otherwise, it was tops in my book.
2.0 MediocreMay 24 2017
nothingnothing
10.0 ExcellentApr 27 2017
Couldn't ask for more!Check-in was easy. I signed up for a mid-sized SUV and was given a choice of a few on the lot. The car was extremely comfortable, great on gas and nicely equipped. The staff was friendly and answered any questions I had. Drop-off was equally as easy and only took minutes. Overall, I was very impressed with my Alamo experience!Can't think of anything I would change!
10.0 ExcellentApr 24 2017
They were great at the drop off. Easy process, no awkward interactions about our wreck, just good service.Nothing, no complaints.
9.6 ExcellentApr 23 2017
Everything was in order and ready to go as arranged-staff very courteous -vehicle was excellent and had no issues.
2.0 MediocreApr 15 2017
Horrible waste of a companyThey did not honor a reservation for a truck. Horrible service and tried to blame me for getting upset. I travel 40 weeks a year. Never again with this company. Management was helpless and useless.Horrible service
10.0 ExcellentApr 6 2017
In and Out was very quick and easy.
10.0 ExcellentMar 16 2017
Check in was excellent to return car. Gave us $50 credit for inconvenience because our windshield washer fluid ran out.
Rated no. 4
Payless
7.4 Good (98 reviews)
1 location in Los Lunas
Payless
Locations in Los Lunas
  • 7.8
  • 7.9
  • 7.3
  • 7.3
  • 7.3
Recent reviews
8.0 ExcellentJan 20 2022
The agent who checked us in was really amazing.
4.0 OkayJan 18 2022
The Van sounded like it had a speedometer cable going bad. I don't think they have cables anymore. It would drive you crazy. The van was not really clean.
2.0 MediocreDec 6 2021
Lost our reservation
4.0 OkayOct 28 2021
Pickup took an endless amount of time, on a cold evening, standing outdoors. At least an hour, due to inadequate staffing. Worst pickup of a rental in 40 years.
10.0 ExcellentOct 20 2021
Staff was quick with the paperwork and our car was for our needs. Picking up the car and returning the car both went smoothly because they have an excellent system in place. Great experience!
3.9 MediocreSep 14 2021
The van we rented was not clean and the gas tank was filled only 3/4 of a tank. It took 1 hour to get to the counter so time was very limited, therefore, we took it as is.
7.9 GoodAug 31 2021
Went through four vehicles to pick-up. Two were vehciles the office did not want to drop off in a different state; one had a broken windshield. The last one was fine, but it took almost an hour to get the vehcile.
1.9 HorribleAug 28 2021
Unimportant
5.9 OkayAug 10 2021
I got in late, I was given a vehicle that didn't suit my needs. I had asked for a truck and was given a 9 passenger suv. It was ridiculous. The lot was pretty empty so I drove an hour and 1/2 back the next day. They down sized me but continued to charge me the truck rate.
1.9 HorribleJul 21 2021
Rental reeked liked cigarette smoke, it was unbearable.
Rated no. 5
E-Z Rent-A-Car
6.8 Good (76 reviews)
1 location in Los Lunas
E-Z Rent-A-Car
Locations in Los Lunas
  • 7.1
  • 7.2
  • 6.6
  • 6.5
  • 6.6
Recent reviews
8.4 ExcellentDec 27 2019
Staff helpfulSignage at Albuquerque airport and car rental center for EZ car rental was non-existent! They need to make some improvements and not assume that customers know that Advantage and EZ are associated. Also, the wait in line for the one agent was long....
2.0 MediocreNov 13 2019
Could not pickup car. Had credit card issue which was fixed but policy wouldn’t let them run card 3rd time. Cost me non refundable payment. Not happy at all!Never use them again. Not helpful. Went to dollar and they took care of me great!
7.6 GoodOct 16 2019
Staff was great. Quick pick-up and drop-off.The car was dirty inside and out, especially the windows.
2.0 MediocreSep 17 2019
My flight was cancelled and I did not make my car reservation within 24 hours so they cancelled reservation even though it was prepaid. Will never go through a third party again.
2.0 MediocreAug 14 2019
Nothing.They could be more upfront about their pricing. I recommend going with someone else that allows unlimited mileage included in their pricing. You may pay more upfront but in the long run you will save. Only having 250 miles per day isn’t worth it considering most people will have to drive beyond that
5.2 OkayMar 6 2019
The vehicle I requested was not available and I had to take an up-charge for a larger vehicle. I was not happy with this, but it was the only option available to me as I was on vacation with 3 other adults depending on me to get them to our destination.
2.0 MediocreDec 23 2018
The ticket counter was closed once I got there and no provisions were made for a rental. Which left me looking for a vehicle at 12:30 in the morning. Fortunately one of your competitors was open and indicated this happens all of the time and was more than happy to better the price offer and upgrade the vehicle. I don’t think I’ll be using this service again.
4.4 OkaySep 14 2018
No cars upon pickupWhen I arrived at the car rental location, there were no cars, even though I had a reservation. I had to wait over an hour past my reservation to pick up my car (and the whole time they told me I should expect to wait even longer). The employees were not understanding about the situation, and upon drop off, they told me I was lucky to even get a car at all.
10.0 ExcellentSep 11 2018
Great. Very helpful.
6.0 GoodAug 1 2018
Had a slow leak in a tire so had to go back multiple times before getting a different car. Took several hours off my trip.
Rated no. 6
Ace
10 Excellent (6 reviews)
1 location in Los Lunas
Ace
Locations in Los Lunas
  • 10
  • 10
  • 10
  • 10
  • 10
Recent reviews
10.0 ExcellentJan 22 2022
Super convenient, everything went smooth like butter.
10.0 ExcellentJan 15 2022
Entire experience was managed professionally and efficiently by Ace personnel. Will definitely use them for our next trip!
10.0 ExcellentNov 23 2021
new company to ABQ. Very nice, helpful staff, nice cars and great rates. 10/10 would recommend.
10.0 ExcellentOct 31 2021
Really efficient and easy.
Rated no. 7
National
7.6 Good (2 reviews)
1 location in Los Lunas
National
Locations in Los Lunas
  • 9
  • 9
  • 7
  • 7
  • 6
Recent reviews
5.2 OkaySep 26 2016
Never again!Select vehicle on the lotWhen you book with kayak, National considers you a second-class citizen. They want you to buy their $28-a-day insurance. (Warning about loss of use fees.) They say the Alliance insurance bought through kayak is insufficient. They charge $15 a day to allow your spouse to drive. They upsell, upsell, upsell: class of car, insurance, etc. etc. I won't rent with them again, either directly or through a third-party website. Use Budget!
Enterprise
1 location in Los Lunas
Enterprise
Locations in Los Lunas
Recent reviews
Europcar
1 location in Los Lunas
Europcar
Locations in Los Lunas
Recent reviews
Sixt
1 location in Los Lunas
Sixt
Locations in Los Lunas
Recent reviews
536 travellers who hired a car in Los Lunas gave the car agency they used an average rating of 7,6

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