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Pros: In Los Alamos, the story was different. They were easy to deal with, removed $20 of the $40 fee added in ABQ, and drop off was friendly and easy to do.
No car and no suggestions
Cons: My flight was canceled so I had to rent a car to make a business meeting. Booked the car and then the next day got a call saying they don't have any cars, maybe by three they could help me out. Don't rent here unless you call to do it.