Lexington Car Hire

Lexington Car Hire

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Lexington car hire information

Pick-up location Lexington
Hire locations 18
Airport locations 9

Lexington car hire reviews and directory

Rated no. 1
Hertz
Best rated
6,0 Okay (32 reviews)
3 locations in Lexington
Hertz
Locations in Lexington
1018 E New Circle Rd
+1 859 243 0335
3801 Nicholasville Rd
+1 859 373 0777
4000 Terminal Dr Ste 105
+1 859 254 3496
  • 5.9
  • 5.8
  • 6.0
  • 5.9
  • 6.3
Recent reviews
10,0 Excellent
Feb 1 2017
Pros: Smooth and quick rental.
10,0 Excellent
Feb 20 2017
Happy for the easy rental
Pros: Easy: booking, pickup, drop off
Cons: Those older body impalas are a bit down market, but if that's what it takes to get the great price, not at all upset.
6,0 Good
Mar 29 2017
Pros: got a car
Cons: bastards charged me additional on top of what i had already paid Kayak THEN tried to charge me nearly DOUBLE for their own insurance even though I had purchased insurance from Kayak. Give me a flat price upfront
2,0 Mediocre
May 1 2017
Horrible customer service
Pros: Not a single thing! Even though the guy did smile the whole time showing he was a true jerk!
Cons: They stated it was booked thru a third party so they didn't have to honor the reservation. Then told me I could buy a plane ticket and be allowed the rental, so I buy a cheap flight, they again refuse saying I'm trying to defraud them!! I am still waiting on my refund& this has been over a week ago!!!
10,0 Excellent
May 12 2017
Pros: Both Jennifer and Brittney were so helpful and kind and went the extra mile for me. I appreciate it so much.
Cons: Nothing
10,0 Excellent
Jun 30 2017
Pros: everything went well
Cons: nothing
10,0 Excellent
Apr 12 2019
Pros: Efficient easy .
Cons: Book on line for availability!
2,0 Mediocre
Oct 28 2015
complete dissapointment
Cons: I arrived to get my rental and they said that they have no car for me and I should have called and made sure that they had and not book online. On top of that, customer service was terrible. This was my first and last time renting from Hertz.
3,6 Mediocre
Jun 4 2016
Did not have the size car ordered had to take smal
Pros: Kayak price email was great
Cons: They didn't have the car I ordered and I had to take a smaller car. Then they tried to charge a higher price for the smaller car.
2,0 Mediocre
Jul 8 2016
Will no longer use Hertz as a rental
Cons: Car once again not ready for pick up dirty and wrong car will never book hertz.
Rated no. 2
Alamo
10,0 Excellent (4 reviews)
1 location in Lexington
Alamo
Locations in Lexington
4000 Terminal Dr Ste 103
+1 833 315 5903
  • 10.0
  • 10.0
  • 10.0
  • 10.0
  • 10.0
Recent reviews
10,0 Excellent
Sep 19 2018
Surprise - brand new vehicle
Pros: Brand new. 4dr pick up
Cons: Liked everything
10,0 Excellent
Dec 30 2018
Pros: I appreciated the quick and easy pick-up and drop-off and not trying to sell me a bunch of services I don't want.
Cons: Contacting the office by phone was more involved than it should have been.
10,0 Excellent
May 9 2019
Pros: Stuff is very friendly
Cons: Need more option to select car
10,0 Excellent
Jul 30 2019
Pros: fast and easy. staff was friendly and easy to work with.
Rated no. 3
National
national
10,0 Excellent (1 review)
1 location in Lexington
National
Locations in Lexington
4000 Terminal Dr Ste 103
+1 844 887 8401
  • 10.0
  • 10.0
  • 10.0
  • 10.0
  • 10.0
Recent reviews
10,0 Excellent
Jul 17 2018
Pros: The car handled beautifully and I really liked having a car so new that the "new car" smell was there.
Rated no. 4
Dollar
8,1 Excellent (10 reviews)
1 location in Lexington
Dollar
Locations in Lexington
4000 Terminal Drive
+1 866 434 2226
  • 8.0
  • 8.2
  • 8.0
  • 8.2
  • 8.0
Recent reviews
10,0 Excellent
May 1 2017
Great Service would rent from again
Pros: I arrived and the employee was very nice. They did not have the size car that I had reserved and so I was upgraded to a small SUV at no additional cost. Vehicle was clean and drove well.
Cons: I had no real issues at all. The only thing that I could mention was really nothing. As I was driving back to return the vehicle a warning light came on. It was fine and there was no issues with the vehicle performance. I returned safely and with no incidents.
2,8 Mediocre
May 10 2017
Car was misrepresented on Kayak
Pros: What a terrible car rental experience. The car I eventually got in was almost okay.
Cons: I was sold a full-size car as a "Manager's Choice". It was said on Kayak that I'd be receiving the manager's choice of full-size car. What they gave me was the worst, most stripped subcompact car I've ever seen. It didn't even have cruise control or an Aux Jack and the person at the counter wouldn't let me cancel my rental. They said it would be a couple dollars extra per day for the car I got, but in the end when I checked out it nearly doubled my rental rate.
4,0 Okay
May 16 2017
It's okay
Pros: Location
Cons: It was okay
10,0 Excellent
Jul 12 2017
Excellent service with a smile!
Pros: I arrived a little early and the car was ready to go. No add on to the price and a great overall experience.
4,0 Okay
Aug 16 2017
Pros: Car was great clean drove well.
Cons: Customer service is terrible. I tried to extend my rental by one day according to my contract it was 14.85 and it took an hour of talking to people who obviously can't speak English very well to then connect me to the actual location who then tried to charge me a weekly rate for one day. A contract is a contract and regardless of the fact you printed something you don't like at this point it's still enforceable over your policy of whatever. To try and convince me to add know you to violate your contract and charge me $156 to extend for one day when my contract plainly said $14.85 a day is almost fraud. But then to have an employee tell me if I don't like it then bring the car back on time or pay means not only will I never rent with you again or suggest anyone does, but also that I'll refer it to the state attorney and the BBB. It's a disgrace for supposed p ET pole to want to extort money out if you by trying to enforce the very contract they are wanting to violate. Pathetic.
10,0 Excellent
Oct 25 2017
Smooth transaction all the way around.
Pros: Was upgraded to a Suburban at no additional cost!
10,0 Excellent
Oct 30 2017
Pros: Car was clean and ran well. No problems.
Cons: No drive-up rental return. You will need to go back into the terminal to return the car. Not really a big deal though.
10,0 Excellent
Nov 14 2017
Pros: Great price, nice cars. You can’t beat the deal!
10,0 Excellent
Feb 19 2018
Pros: Ease of Pickup and overall handling of the admin. work.
10,0 Excellent
May 9 2018
Easy and affordable
Pros: The staff in both Lexington and Charlotte were polite aNd professional
Rated no. 5
Enterprise
7,2 Good (25 reviews)
6 locations in Lexington
Enterprise
Locations in Lexington
1052 West High Street
+1 859 233 7799
1140 Winchester Road
+1 859 281 6446
281 W New Circle Rd
+1 859 226 9877
2893 Richmond Rd Ste 130
+1 859 269 9149
4000 Terminal Dr Ste 106
+1 833 338 3315
4001 Nicholasville Road
+1 859 271 9697
  • 6.9
  • 7.2
  • 7.5
  • 7.0
  • 6.6
Recent reviews
6,0 Good
Jan 15 2016
Pros: The employees were helpful
Cons: Out of cars upon arrvial
2,0 Mediocre
Apr 2 2016
Did not have a car for me - had to cancel
Cons: I had to cancel the rental when they were unable to locate a car for me anywhere in the area, even though i had a reservation. Not sure how that happened. People were friendly and apologetic, but they have a poor inventory management, at least on this day.
10,0 Excellent
Apr 14 2016
Pros: Everyone went above and beyond for our rental experience. I will definitely rent a car with this Enterprise again! They upgraded our car for free when the type we reserved wasn't available. They also refunded money on our gas because we didn't use the entire tank.
2,0 Mediocre
Sep 23 2016
No car available
Pros: Nothing
Cons: No cars available at all when I arrived. What's the purpose of a reservation? The attendant offered zero help.
2,0 Mediocre
Oct 16 2016
Pros: Nothing
Cons: Inconsiderate. Policy of payment sucks. Other rental companies take debit cards, not Enterprise. What makes me want to do business with a company who doesn't care if I get home or not? I will never do business with such a cold hearted business.
10,0 Excellent
Oct 25 2016
Pros: The people who work here are seriously so kind and helpful!
5,2 Okay
Dec 25 2016
Additional charges added without consent
Pros: Various waivers were added to my rental without my consent - a disappointing experience. Vehicle itself was great.
8,8 Excellent
Aug 13 2017
Pros: Quick & easy process
Cons: The back of the car was dirty
9,2 Excellent
Jan 5 2016
Pros: Picking up the car was incredibly easy. Everyone at Enterprise was professional and attentive.
Cons: The car was just a little smaller than I expected, but it still worked for our needs.
8,0 Excellent
Feb 24 2016
They were very accommodating and friendly .I would
Pros: Everything
Rated no. 6
Budget
7,2 Good (8 reviews)
2 locations in Lexington
Budget
Locations in Lexington
1059 South Broadway
+1 859 281 1197
4000 Terminal Drive, Ste 104
+1 859 246 1405
  • 7.0
  • 7.0
  • 7.8
  • 6.5
  • 7.5
Recent reviews
6,0 Good
Mar 7 2016
Cons: Didn't have any live people to receive you when you get into the lot. You had to figure out that you were to go inside to check out. Signage wasn't very good and not very intuitive.
10,0 Excellent
Aug 28 2016
Great car at great price!
Pros: Great service, easy, quick transaction.
10,0 Excellent
Dec 10 2016
Pros: Quick and efficient staff
Cons: The transmission on the Ford Focus was slipping in first gear and the check engine light was on during my rental period.
9,6 Excellent
Jan 14 2019
Pros: Easy drop off process no line
Cons: No complaints
6,0 Good
Jul 1 2019
Pros: Drop off was easy
Cons: Car smelled like smoke, Was not cleaned from prior rental. When I called customer service they were a bit rude.
8,0 Excellent
Oct 10 2019
Pros: Great value and ease of pick up and drop off in the Lexington airport.
Cons: They miss charged our card by quite a bit. They did fix it In a timely manner, within 3 business days. It was slightly stressful until they fixed it but am thankful that they were on top of it.
5,6 Okay
Oct 10 2018
car wasn't at the confirmed pickup/drop off location
Pros: nice car
Cons: i made sure to rent a car from a company away from the airport. when i went to pickup my car from the downtown location they told me that my reservation was at the airport. they were not helpful. my email confirmation clearly stated that the pickup and drop off location was at the downtown location. i ended up driving my truck to the airport, parking in long term parking, picking up my car, and making multiple trips back and forth from my truck to the rental car (about a quarter mile each way) to load the car. costumer service at budget was not helpful! i wasn't happy about any of this, i wasn't expecting to pay for long term parking. yuck.
2,0 Mediocre
Sep 20 2019
Pros: Very rude. I reserved online and they had no cars. I mean none. And the woman acted like I was at fault for booking on line.
Cons: Everything, starting with actually having a car for me.
Rated no. 7
Avis
6,1 Good (7 reviews)
2 locations in Lexington
Avis
Locations in Lexington
1059 South Broadway
+1 859 281 1682
4000 Terminal Drive, Suite 104
+1 859 281 1681
  • 5.4
  • 6.0
  • 6.9
  • 6.3
  • 5.7
Recent reviews
7,2 Good
Apr 8 2016
worst audio system ever
Cons: This was the most infuriating experience with a car audio system ever. I don't know how anyone who uses a smartphone as an audio source could ever drive this car. When connected with a USB cable, so i could charge my phone, the system kept stopping the audio(podcasts app) and then switching to my music, randomly. I tried to just listen to music but it kept randomly stopping playback, sometimes restarting the song from the beginning, sometimes going to a completely different song, sometimes stopping entirely. I gave up trying to play from my phone and turned off audio in the car completely. while i left the phone plugged into USB to charge, but still, without me touching the phone or audio system, it would randomly open my music and start playing random songs through the audio system. I know my phone is not the problem because my personal car has a USB port integrated with the audio system and it works perfectly with my phone.
2,0 Mediocre
Dec 26 2016
Pros: They charged for me an hourly rate ($189) which they finally removed. Then I discovered they charged me for a tank of fuel when it was re turned with a full tank. Still awaiting a reply on the refund. Disappointing .
7,2 Good
Jun 20 2017
Decent vehicle and the price was exactly as quoted.
Pros: The vehicle was well equipped. A Ford Fusion with backup camera and bluetooth sound system. The leather seats were very comfortable.
Cons: There were a number of body scratches and I was afraid I would get blamed for them since no one came outside with me when I picked up the car and no one noted the condition of the vehicle. It also wasn't clean, particularly the interior windshield.
10,0 Excellent
Oct 5 2017
Pros: I liked the whole process. Everything was easy and the vehicle was very clean.
Cons: Nothing, everything was great.
2,0 Mediocre
Aug 27 2018
Absolutely disgusting
Pros: Easy to get to in the airport
Cons: There car was absolutely disgusting. I have never been in such a filthy rental car. Sounded like it was going to break down on the highway the whole trip
8,8 Excellent
Nov 29 2016
Pros: Avis was great. Car was great
Cons: The kayak deal didn't work. Tried to get a cheaper car cause kayak listed a shuttle to a different location that didn't exist. Costed more than planned.
5,2 Okay
Jul 7 2019
Pros: Leslie was very helpful and pleasant.
Cons: The rental location was difficult to get into and our of, there was no wayfinding--no clearly designated area for parking, or returning the vehicle. It took an extremely long time to get the car--the car wasn't ready when we arrived, despite our reservation being made at least a month in advance.
Easirent
easirent
1 location in Lexington
Easirent
Locations in Lexington
Blue Grass Airport
Sunnycars
sunnycars
1 location in Lexington
Sunnycars
Locations in Lexington
4000 Terminal Drive
87 travellers who hired a car in Lexington gave the car agency they used an average rating of 6,9

Car hire locations in Lexington

When to book a hire car in Lexington

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FAQs about hiring a car in Lexington

What is the best car hire agency in Lexington?

Based on ratings and reviews from real users on KAYAK, the best car hire companies in Lexington are Alamo (8,7, 6527 reviews), Enterprise (8,5, 12881 reviews), and Avis (7,6, 2257 reviews).

How can I find a car hire near me in Lexington?

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