Recent reviews
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5,2
Reserved car wasn’t available and tried to give me lower grade car
Pros: Easy to drop off
Cons: Can given to me wasn’t Bluetooth compatible and when mentioned at the drop off. No response from clerk which makes me think he wasn’t surprised and knew this problem.
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4,8
Mediocre
Pros: Staff was pretty friendly. The process was fairly quick. Insurance options were well covered.
Cons: The car smelled of food because someone else had just rented it and drove around for a while. The workers just said he changed his mind was exchanging it for a different car, but it didn't make me confident in WHY he was exchanging. I finally asked him and he said it was because there was no cruise. So I was stuck driving 3.5 hours in a car that had no cruise because the guy before me changed his mind just as I was there to pick up. That was a little frustrating.
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2,0
Never again
Pros: Nothing!
Cons: the vehicle I reserved days a head was not available so I was then placed into a different type of vehicle....... a dirty one with 15 miles to empty!! " might wana get gas asap!" Employee advised me. Thanks for the help not!
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10,0
Pros: Best customer service. Enterprise always takes care of their customers.
Cons: Nothing
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6,8
One way rental rip off
Pros: The car was fine.
Cons: The drop off fee is OUTRAGEOUS for a one way rental. Also do NOT purchase the advertised insurance. It's a scam. When I picked up the car they informed me it was basically pointless, and I had to purchase theirs too. $33 down the drain.
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10,0
Great group of guys at the Joplin store.
Pros: Took care of everything in a timely manner
Cons: Fill the gas tank to the fullest. It's easier to return that way.
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10,0
They picked me up an dropped me off at my hotel -
Pros: Sam was very nice and focused on me, the customer
Cons: I won't be able to come back anytime soon
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10,0
Fast and pleasant experience
Pros: Overall efficiency and courtesy.
Cons: Nothing
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7,6
Economy Car for Road Trip
Pros: They had the car I reserved and it was ready when I arrived. The car was in decent shape and reasonably clean. It ran great and had no problems
Cons: I got the car on a 1/4 tank of gas. Ford Fiesta seats are not very comfortable, but that is not on Enterprise.
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10,0
Good car, easy rental.
Pros: No problems at all. Fun little car, with great MPG.
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10,0
Pros: Best customer service. Enterprise always takes care of their customers.
Cons: Nothing
review from
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10,0
Great group of guys at the Joplin store.
Pros: Took care of everything in a timely manner
Cons: Fill the gas tank to the fullest. It's easier to return that way.
review from
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10,0
They picked me up an dropped me off at my hotel -
Pros: Sam was very nice and focused on me, the customer
Cons: I won't be able to come back anytime soon
review from
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10,0
Fast and pleasant experience
Pros: Overall efficiency and courtesy.
Cons: Nothing
review from
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10,0
Good car, easy rental.
Pros: No problems at all. Fun little car, with great MPG.
review from
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6,8
One way rental rip off
Pros: The car was fine.
Cons: The drop off fee is OUTRAGEOUS for a one way rental. Also do NOT purchase the advertised insurance. It's a scam. When I picked up the car they informed me it was basically pointless, and I had to purchase theirs too. $33 down the drain.
review from
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7,6
Economy Car for Road Trip
Pros: They had the car I reserved and it was ready when I arrived. The car was in decent shape and reasonably clean. It ran great and had no problems
Cons: I got the car on a 1/4 tank of gas. Ford Fiesta seats are not very comfortable, but that is not on Enterprise.
review from
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5,2
Reserved car wasn’t available and tried to give me lower grade car
Pros: Easy to drop off
Cons: Can given to me wasn’t Bluetooth compatible and when mentioned at the drop off. No response from clerk which makes me think he wasn’t surprised and knew this problem.
review from
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4,8
Mediocre
Pros: Staff was pretty friendly. The process was fairly quick. Insurance options were well covered.
Cons: The car smelled of food because someone else had just rented it and drove around for a while. The workers just said he changed his mind was exchanging it for a different car, but it didn't make me confident in WHY he was exchanging. I finally asked him and he said it was because there was no cruise. So I was stuck driving 3.5 hours in a car that had no cruise because the guy before me changed his mind just as I was there to pick up. That was a little frustrating.
review from
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2,0
Never again
Pros: Nothing!
Cons: the vehicle I reserved days a head was not available so I was then placed into a different type of vehicle....... a dirty one with 15 miles to empty!! " might wana get gas asap!" Employee advised me. Thanks for the help not!
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