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10,0
Cons: Less perfume in the car.
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4,8
It started super rocky
Pros: They ended up doing okay. After I complained about my wife's Hutchinson, KS rental while I was in western Colorado, they ended up fixing the problem (albeit reluctantly).
Cons: The car they gave my wife was extremely dirty! I called the rental counter and he told me they did not have the proper tools to clean the car and that they gave my wife an upgrade. I told him it wasn't my fault they did not have the car I reserved and that the upgrade was filthy! I then stated my wife was busy so they needed to take a car to her. If this problem was not fixed the car would end up being free. They decided to give her a different and clean car. Argh.
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