Pick-up location | Greenville |
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Car types | |
Hire locations | 1 |
Airport locations | 0 |
Mini |
Economy |
Compact |
Intermediate |
Standard |
Full-size |
Luxury |
People carrier |
Passenger van |
SUV |
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Pick-up truck |
One location in Greenville
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8,0 Very Good
Dec 2021
Pros:
Pick-up area was easy to find, and overall the staff I interacted with were professional and friendly.Cons:
The signage about which drop-off area to use was apparently incorrect, which made things confusing and tiring after my trip.7,6 Good
Mar 2020
Cons:
It would have been helpful to have the drop off procedures for when an attendant wasn't present explained during the pickup.5,2 Fair
Jan 2018
Cons:
The employees on the phone...both times, at the desk, and at pick up and drop off. Very rude.2,0 Poor
Oct 2017
Cons:
I had to cancel my rental based on not having a major credit card. I went with Avis whom was more accommodating. I will not be renting with Dollar in the future.10,0 Wonderful
Sep 2017
Pros:
Customer service was outstanding both picking up the car and in returning. Will rent from dollar again.4,4 Mediocre
Aug 2017
Pros:
The car was nice, although it smelled pretty weird.Cons:
The car cost more than advertised, by about $100, so it was almost double of what I expected. The insurance I bought online with the car (3rd party) I was told was useless, and they were known to not honor the purchase if something were to happen, so that's $30 I won't get back. All in all it was a lot of wasted money.One location in Greenville
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2,0 Poor
Nov 2020
Pros:
The staff was terrible. As I was walking up to rent the vehicle they locked the door, looked at me, and left.Cons:
The customer service. I was treated much better at Alamo where I ended up having to rent from because I was not able to get my rental when I needed it from Thrifty.6,8 Okay
Sep 2020
Pros:
Thrifty staff member was very pleasant and helpful. Vehicle was very clean and ready to go.Cons:
If you rental agencies would offer something besides those cheap Chrysler products. I realize they practically give them to you (how else could they get rid of them), but they are very uncomfortable and noisy. Luckily I only need a van once in a great while. And thankfully you have better quality vehicles to rent when I need a sedan or coupe.10,0 Wonderful
Feb 2020
Pros:
Everything went very smooth. I really appreciated it9,2 Wonderful
Jan 2020
Cons:
When the strip would not work on my credit card, the agent said it was impossible to enter it manually! Luckily I had another car, but NOT the one that I wished to use! Gotta be a better way!2,0 Poor
Dec 2020
Cons:
The car smelt like weed and it was never cleaned out. The windows were filthy.10,0 Wonderful
Jul 2019
Pros:
Friendly staff, super easy pick up and drop off.One location in Greenville
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10,0 Wonderful
Sep 2022
10,0 Wonderful
May 2021
Cons:
Wow, what could have been better? Well, everything was great so if it was even better it would have been free. Yeahhh, I know. People it was great. Thank you.2,0 Poor
Jun 2020
Pros:
Nothing.Cons:
No car available when we went to pick it up 70 miles away from our home. They charged me for travel insurance anyway.3,2 Poor
Dec 2018
Pros:
The base price was very reasonable.Cons:
It took at least 45 minutes for me to pickup the car. There were four people ahead of my in line and only one person working the counter. The car was filthy on the outside when we picked it up. It was a hard blue car with road salt completely covering the sides and side windows. The steering wheel had some brown sticky substance on it. I was planning on returning it with a full tank, so when I picked the car up I told them that. I thought I remembered a gas station close to the airport, but apparently it wasn’t where I remembered. We didn’t ace enough time to go out of our way (traveling with a young child was partly to blame) and I dropped it off and told them. I had used just over half a tank and was charged $75 to refill the tank to full. Very frustrated overall and was finally charged a lot more than I expected for a dirty product and my fault if not returning it with gas.6,0 Okay
Nov 2018
Cons:
Turned car in early due to smell still charged me full rate and had no other vehicle similar to what my need was7,6 Good
Jul 2018
Pros:
Ease of checking in on the return.3 locations in Greenville
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10,0 Wonderful
Nov 2020
Cons:
Easy pickup and drop off. Good rates too.10,0 Wonderful
Nov 2020
Pros:
The staff was very friendly. The pickup and drop off was easy.Cons:
Everything was perfect.10,0 Wonderful
Nov 2021
3 locations in Greenville
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8,8 Very Good
Dec 2016
Pros:
They should check tire pressure7,2 Good
Sep 2016
Pros:
Easy in, Easy out. Gave us an upgrade at no extra charge, because they didn't have anymore small cars.10,0 Wonderful
Jul 2016
Pros:
Loved the carCons:
Nothing I did not like7,6 Good
Sep 2020
Cons:
I will never have them put me in a Kia Soul again. The most uncomfortable seats, not to mention no trunk room. It was an awful experience my back and neck won’t soon forget.One location in Greenville