Greenfield car hire

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Greenfield, MA, United States
Jan 30 — Feb 6
Same drop-off
Greenfield, MA, United States
Sun 30/1
Noon
Sun 6/2
Noon
Driver's age:

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Greenfield car hire information

Pick-up locationGreenfield
Hire locations1

Greenfield car hire reviews and directory

Rated no. 1
Enterprise
Best rated
8.1 Excellent (18 reviews)
7 locations in Greenfield
Enterprise
Locations in Greenfield
  • 7.7
  • 8.3
  • 8.3
  • 8.2
  • 7.7
Recent reviews
9.6 ExcellentAug 8 2020
The ability to buy gas in advance (not just a full tank - or nothing) but approximately what I would use on the trip ( in this case just a half tank) - and at a very close to market price - made the drop off experience really quick and easy!
10.0 ExcellentJul 22 2020
Staff (Jaques) was great!Nothing. All went well.
7.6 GoodOct 28 2019
Car was ready and it worked out great for the road trip we had plannedLess expensive
7.6 GoodApr 22 2019
They were already on their way to pick me up when I arrived at the bus stop.Pickup time was incorrect at return and bill had to be adjusted.
10.0 ExcellentOct 27 2018
Eric was extremely helpful and friendly!
2.4 MediocreJul 16 2018
Amherst, MA location and corporate phone customer supportthe employee at the New Haven Tweed Airport (a woman whose name I didn't catch) was the only competent and pleasant person I worked with. she was great.From the amherst, ma pickup where garrett asked me to wait for 30 minutes while the delivered the car late, to the long wait and confusion with no staff at the UMASS location, to the online support on sunday who (INCORRECTLY and adamantly) told me my rental was actually due 3 hours before the reservation said it was due, I had a horrible experience. the only good thing was the helpful employee at the tweed new haven desk. also it was incredibly overpriced and i was given a nissan rogue qhen i requested a rav4. i get that it said i could get something similar, but i dont think many people would say those two cars are really comparable on safety, quality, and gas mileage. i will do everything in my power never to rent from you guys again.
7.2 GoodMar 22 2018
The young man who helped me with the car was incredible...a great attitude and so positive..a real asset to your companyThe office was closed when i got there. But the person came in from the College ave office ten min later. I don’t understand why the prices for UMASS are cheaper than College, which is 10 min away. What’s the point if that office is rarely open? The only vehicle available was a van, not a car, and it hadn’t been washed. Other than that, the service was great bc of the guy who checked me in.
4.8 OkayAug 27 2017
August 26I made my reservation for 6pm through a third-party site (kayak). And I was not notified that the shop closed at 6pm, or that it was urgent that I arrive on time because the staff leaves right away. So when I got there, at about 6:08pm, everyone was gone. And I called the customer service line but they said there was nothing they could do. So it was irritating that I had to pick it up the next morning and pay the full day price for just a couple hours of use. Also, when I came in the next morning, the staff member skipped over me to help the man that came in after me while I still waited to be helped. He knew that I came in first but greeted the other man and helped him while I had to sit and wait for the other staff member to finish up with his customer. It was very uncomfortable and strange.
5.2 OkayJun 4 2017
Did not get a Full Size Car as requested, received a SUV. Car only had 3/4 of a tank of gas.
8.0 ExcellentMay 22 2017
Canceled due to injuryAllowed me to cancel rental because of canceled trip.Nothing.
Rated no. 2
Hertz
8.1 Excellent (7 reviews)
3 locations in Greenfield
Hertz
Locations in Greenfield
  • 8.8
  • 8.5
  • 7.9
  • 7.4
  • 7.9
Recent reviews
10.0 ExcellentSep 15 2021
Great service!
3.9 MediocreAug 24 2021
I did not get the car I ordered. The folks at the pick up location were very nice but said we have no control over what car gets delivered, sorry . The car we got had feet prints on the inside of the front window…the car did not feel clean , it was all scuffed up on the inside… It was not the Hertz Rental I was use to. I was bringing my daughter to college that day had no other choices…
8.0 ExcellentAug 1 2018
Got a bigger vehicle than reservedGot a big vehicle
8.0 ExcellentApr 17 2018
Easy pick up and drop off. Car was clean and in good repair. Booked through internet and price quoted was price I was charged. For the price I would use these guys again.All in all staff were very decent. Don’t have anything negative to say.
6.8 GoodApr 4 2017
Not ready for prime time.Car was fine.I had to wait an hour at the pick up office because the only staffer could not make her computer process my contract nor print it out. She called everyone looking for help and finally her top boss emailed the contract to her and she printed it out. When I brought the car back, they had no plan ho
25 travellers who hired a car in Greenfield gave the car agency they used an average rating of 8,1

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