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5 locations in Gonzales
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Reviews
10,0 Wonderful
Jun 2020
Pros:
Staff was very friendly.6,4 Okay
Oct 2018
Cons:
Yhe car had a transmission shifting problem and burned lots of gas.10,0 Wonderful
Mar 2018
Pros:
Ease of pickup and drop off. Comfort and cleanliness of vehicle.7,6 Good
Jan 2018
Pros:
The lady at he airport rental in Baton Rouge was vwry helpful.Cons:
The location said "on airport" for pickup however was a 30 minute drive from the airport.4,4 Mediocre
Oct 2017
Pros:
Return was easyCons:
I used the airport code to find a car. Booked economy. Got to the airport to pick it up and they told me I booked it off site and that location was already closed. (Why would it let me book the car if I was booking when the location was closed?) So the airport said they could only get me a full size and I would have to pay for a full size. According to the employee, this happens to people a lot. Unacceptable. Not using Enterprise again. Haven't received email receipt.10,0 Wonderful
Oct 2017
Pros:
I like the friendlies of the crew and the communication level with me has been outstanding.Cons:
Nothing so far.3 locations in Gonzales
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2,0 Poor
Oct 2022
2,0 Poor
Jul 2020
Pros:
I wasn't able to get one or a refund2,0 Poor
Oct 2019
Pros:
Although I had a valid reservations, there were no cars availableCons:
Obviously don't create reservation if there is NO available cars6,0 Okay
Jun 2019
Pros:
Was able to drop off vehicle at airport instead of pick-up location, which was unsupervised for day/time of drop/off.Cons:
Staff ok. Vehicle not ready for pick-up time. Fuel tank not full. Exterior not properly cleaned. Don't like dropping off at day/time needed at an unsupervised location.10,0 Wonderful
Nov 2018
Pros:
Pleasant atmosphere, friendly service. Easy rental. Overall great experience, especially the return..Cons:
Nothing2,0 Poor
Oct 2018
Cons:
No cars available despite pre-paid reservation, and rude customer service.One location in Gonzales
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7,9 Good
Jun 2021
10,0 Wonderful
Jun 2020
Pros:
The van is clean and comfortable, it fitted our need perfectly!Cons:
None4,0 Mediocre
Nov 2018
Cons:
You don’t find out everything you need to know until you pay for the car and they don’t tell you that they do a credit check. Also the service at the store was horrible, I noticed a lot of customers left unhappy.9,6 Wonderful
Oct 2018
Pros:
The clean car itself. It looked and smelled new despite having higher miles than most rentals I've seen. It was also very comfortable. And the integrity. There were 3 scratches on the car that they caught and noted that before dropping the car off to me. I have been manipulated in this with others before.Cons:
The price. I know you can't avoid all taxes and fees, but $90 for driving 64 miles one way is a little high in my opinion.10,0 Wonderful
Apr 2018
Pros:
Staff was very kind and flexible.10,0 Wonderful
Aug 2017
Cons:
The 200$ "soft pull" from my bank account.One location in Gonzales
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10,0 Wonderful
Apr 2021
Pros:
Everything. In and out. Nice staff membersCons:
Price was great. But if I can get it for less then sure.8,0 Very Good
Jun 2020
Pros:
Wait time at counter is only issue I could complain about6,4 Okay
Feb 2020
Pros:
The price of my rental , the make moleCons:
The person attention to better service and nicer customer service smile...2,0 Poor
Mar 2022
Most popular car type | Intermediate |
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