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Pros:Staff was very friendly.
Cons:Yhe car had a transmission shifting problem and burned lots of gas.
Pros:Ease of pickup and drop off. Comfort and cleanliness of vehicle.
Pros:The lady at he airport rental in Baton Rouge was vwry helpful.
Cons:The location said "on airport" for pickup however was a 30 minute drive from the airport.
Pros:Return was easy
Cons:I used the airport code to find a car. Booked economy. Got to the airport to pick it up and they told me I booked it off site and that location was already closed. (Why would it let me book the car if I was booking when the location was closed?) So the airport said they could only get me a full size and I would have to pay for a full size. According to the employee, this happens to people a lot. Unacceptable. Not using Enterprise again. Haven't received email receipt.
Pros:I like the friendlies of the crew and the communication level with me has been outstanding.
Cons:Nothing so far.
Pros:I wasn't able to get one or a refund
Pros:Although I had a valid reservations, there were no cars available
Cons:Obviously don't create reservation if there is NO available cars
Pros:Was able to drop off vehicle at airport instead of pick-up location, which was unsupervised for day/time of drop/off.
Cons:Staff ok. Vehicle not ready for pick-up time. Fuel tank not full. Exterior not properly cleaned. Don't like dropping off at day/time needed at an unsupervised location.
Pros:Pleasant atmosphere, friendly service. Easy rental. Overall great experience, especially the return..
Cons:No cars available despite pre-paid reservation, and rude customer service.
Pros:The van is clean and comfortable, it fitted our need perfectly!
Cons:You don’t find out everything you need to know until you pay for the car and they don’t tell you that they do a credit check. Also the service at the store was horrible, I noticed a lot of customers left unhappy.
Pros:The clean car itself. It looked and smelled new despite having higher miles than most rentals I've seen. It was also very comfortable. And the integrity. There were 3 scratches on the car that they caught and noted that before dropping the car off to me. I have been manipulated in this with others before.
Cons:The price. I know you can't avoid all taxes and fees, but $90 for driving 64 miles one way is a little high in my opinion.
Pros:Staff was very kind and flexible.
Cons:The 200$ "soft pull" from my bank account.
Pros:Everything. In and out. Nice staff members
Cons:Price was great. But if I can get it for less then sure.
8,0 Very Good
Pros:Wait time at counter is only issue I could complain about
Pros:The price of my rental , the make mole
Cons:The person attention to better service and nicer customer service smile...