Car hire at New Orleans Louis Armstrong Airport

Car hire at New Orleans Louis Armstrong Airport

Search hundreds of travel sites at once for car hire deals at New Orleans Louis Armstrong Airport (MSY)

New Orleans, LA, United States - Louis Armstrong
May 23 — May 30
Same drop-off
New Orleans, LA, United States - Louis Armstrong
Mon 23/5
Noon
Mon 30/5
Noon
Driver's age:

Search hundreds of travel sites at once for car hire deals at New Orleans Louis Armstrong Airport (MSY)

New Orleans Louis Armstrong Airport car hire reviews and directory

Rated no. 1
Alamo
Best rated
8.6 Excellent (311 reviews)
1 location in New Orleans Louis Armstrong Airport
Alamo
Locations in New Orleans Louis Armstrong Airport
  • 8.8
  • 8.8
  • 8.6
  • 8.5
  • 8.4
Recent reviews
2.0 MediocreNov 22 2021
Unable to get ahold of alamo or priceline after flight was delayed. Ended up sleeping in the car rental lobby because we missed them by 15 minutes and went with another company that opened earlier the next morning.
1.9 HorribleAug 16 2021
Awful experience start to finish … would never rent from Alamo again.
10.0 ExcellentJul 4 2021
What more can I say? Service was great! I love renting from Alamo.
6.0 GoodJul 1 2021
Car was not ready. Had to wait 30 minutes
10.0 ExcellentJun 12 2021
I loved that they upgraded me to an A5. Drop off very easy.Nothing
5.6 OkayOct 29 2020
Car wreaked of cigarettes and cheap cologne. Gave me a headache.
10.0 ExcellentSep 18 2020
Everything. Was perfectI was initially charged the wrong price
6.8 GoodAug 19 2020
There was an extremely subtle dent in the door that could have been there when i picked up the vehicle. You could only see it by looking at it from a slight angle, into light reflecting off of the vehicle surface. It was documented as new damage.
6.8 GoodJul 21 2020
Great car. Easy drop offAlamo did not give me a car, Enterprise did. 1 hour wait to get a car.
10.0 ExcellentJul 13 2020
Good value, great vehicle, no lines, no hasslesNada!
Rated no. 2
Budget
7.6 Good (141 reviews)
1 location in New Orleans Louis Armstrong Airport
Budget
Locations in New Orleans Louis Armstrong Airport
  • 8
  • 8
  • 7.6
  • 7.6
  • 7.3
Recent reviews
2.0 MediocreApr 18 2022
Awful registration/pickup experience. Took waayyyy to long to get my vehicle.
2.0 MediocreMar 21 2022
Very slow at pickup. Took forever to get to the counter. There were lots of people on line who didn't have luggage whom I took to be locals getting a car for the weekend. All the other rental agencies had minimal lines. I then waited a long time in the garage to get the car. At some point I asked one of the desk employees in the garage why I had to wait so long and he told me the car was being cleaned. I went back outside and no one seemed to be doing any cleaning and continued to wait. Finally, another desk employee happened to wander out and notice me. She asked me what car number I had been assigned and then proceeded to grab one off the lot and give it to me (with an apology). I'm not sure why they had several people behind the window in the garage, but no one outside making sure everyone was being taken care of. I had an important event to attend and missed most of it (also because of a delayed flight). Dropoff was quick and easy.
6.0 GoodMar 21 2022
Line to get the car was ridiculous- need faster way.
8.0 ExcellentFeb 23 2022
The line was super long. It took about 90 minutes before I actually had the car. I was only there for a day so that ate into a lot of my schedule.
8.0 ExcellentFeb 8 2022
the bus to the rental facility was tedious but over all the car was great
6.0 GoodFeb 5 2022
Check out took about an hour. Staff didn’t seem knowledgeable on using the system.
6.0 GoodFeb 2 2022
The car get stole. We try to call again and again to explain and stop the procedure, still have no news.
4.0 OkayFeb 1 2022
I have rented a car many times at the airport. The lady at the counter was very nice and gave us recommendations on places to eat, etc. A few things that were different this time. They automatically added $200 deposit charged to my credit card, even though I had a regular reservation that I made with the same CC. This has never happened the many times that I rented before, but honestly not a big deal. Also, the car had many things damaged and had a smoke smell. Before coming out of the parking lot, I went over all the dents and scratches and smoke smell in the car and she said she documented everything, but would not give anything back to me in writing. She said everything is done electronically now. Usually it is fine, but this car was pretty banged up and I was worrying the whole time I was driving it that they can could put the damage on me at the end, since I have nothing in writing to prove that it was present at the start. I did take pictures on my own, but again unnecessary stress. Previously they would make comments and write it on your contract paperwork. Also, when I returned the car, the lady said it is all checked in and I'm ready to leave and that they don't give a paper receipt and that I will get an e-mail shortly. I got on a plane and when I landed, I still did not have an e-mail. I had to call the counter multiple times and no one picked up. I called the main number and after a long wait, customer service said that they see that the car is returned and that he will send an e-mail receipt, but it can take a number of hours to receive. Although, everything seems to have worked out as of now, this rental had multiple parts that lead to unnecessary stress and multiple phone calls and follow ups. I would probably rent from a different company than Budget next time.
10.0 ExcellentJan 22 2022
Difficult at the airport to find where car pickup location was when so much of the parking garage (and the signs outside) seemed dedicated to car returns.
10.0 ExcellentJan 20 2022
Overall a great experience
Rated no. 3
Thrifty
7.3 Good (167 reviews)
1 location in New Orleans Louis Armstrong Airport
Thrifty
Locations in New Orleans Louis Armstrong Airport
  • 8
  • 7.6
  • 7.2
  • 7
  • 7
Recent reviews
2.0 MediocreApr 23 2022
Car was booked from 10.00am but only available by 11.15am. Focus-class was booked but got a car that had extremely poor mileage of less than 25mpg.
2.0 MediocreApr 5 2022
I didn’t like anything. I showed up at 6 am when the internet said they opened. The worker arrived at 8 am. I had reserved a car online, yet was told they weren’t allowing same day, one way rentals, which was not communicated on the website. I neither had a good experience, nor left there with a car that was clearly on the lot. I could accept the non same day rental policy. It’s hard to wait in line for two hours because they didn’t open on time, to only not receive an automobile. I lost $22 to Kayak for the pleasure of having this horrendous experience.
2.0 MediocreFeb 19 2022
We booked a rental online and received a confirmation, only to be told that they weren’t accepting one way bookings. The clerk played on her phone the entire time, talking to her mom.
2.0 MediocreFeb 13 2022
2 hour wait in line, and then told no full-size car would be available for 30 minutes. Offered a luxury car for an additional charge of $40 per day. Complained that it should be same price because I had a confirmed reservation, but Thrifty would not budge. Took the upcharge (people behind me in 2-hour line) and left. Car was not quite big enough. Bad idea to prepay through Priceline…only Thrifty/Dollar had a line that day at MSY airport.
2.0 MediocreJan 22 2022
We waited like 45 min in line and they told us it would be 45 min-1hr to wait more for the vehicle.. so we went down the line to another rental car agency and got a car.. would not recommend
4.0 OkayNov 7 2021
Not enough cars! I had to wait several hours to finally get one. Your counter clerks at MSY were very pleasant in spite of there being many very upset customers. You need to pay these people more. They should not have to be putting up with bad customer behavior simply because you don’t have an adequate inventory.
2.0 MediocreOct 18 2021
I was able to reserve a car online for pickup on the same day, but when I arrived at the airport rental counter, I was told that they don't except same-day rentals. I should not have been able to confirm a reservation if it was not going to be possible for me to actually get a car.
1.9 HorribleOct 14 2021
They did not have a car for me when I arrived and did not comment on when I could get a car. I canceled the reservation.
1.9 HorribleSep 3 2021
Car location was closed and rental car was not available even though I made a reservation. A major oversight on the part of Priceline and car rental company.
5.9 OkayJul 16 2021
There was an extremely long wait to pick up the car at the airport.
Rated no. 4
Hertz
7.3 Good (109 reviews)
1 location in New Orleans Louis Armstrong Airport
Hertz
Locations in New Orleans Louis Armstrong Airport
  • 7.7
  • 7.6
  • 7.3
  • 7.2
  • 7
Recent reviews
10.0 ExcellentApr 11 2022
Pickup was surprisingly fast and smooth. No complaints.
10.0 ExcellentApr 10 2022
Very easy pick up, return and shuttle back to the airport. No complaints.
2.0 MediocreApr 5 2022
Hertz did not honor our rental car reservation and the employee sharing this news could not have been ruder. Would actually never even consider Hertz for a car rental again.
2.0 MediocreMar 28 2022
What did I like - NOTHING THIS is the most awful service ever- I reserved the car 2 MONTHS ago and when we arrived, they simply said - WE DONT have a car for you.... really? I would like to contact the corporate and find out how this can happen. All the counters at the car rental pickup at the New Orleans airport were full of people standing in line to claim their cars - ant HERZ people standing behind the counter simply said they dont have a car - this is unheard of... i would like to talk someone at the HERZ and Demand an explanation about this.!!!
2.0 MediocreMar 26 2022
The staff were great—friendly and helpful. Hertz no longer accepts calls at its locations, so if you need immediate help, you’re trapped in a hellish operator menu that solves nothing and charges you 5% of your rental fee to speak to a human. They’ll push the app on you but the app can’t resolve everything. Hertz’s attempt to automate everything in the name of cost cutting has put undue stress on their employees, who were all extremely patient and kind as we resolved the issues that came up with my rental. I hope they pay them well and reinstate actual phone lines to local offices. I will not rent with Hertz again.
2.0 MediocreFeb 8 2022
The Hertz website and calling information was awful when I was trying to change my drop-off location. The one closest to my house wasn't initially listed. When I finally called in I was charged $24 to drop it off less than 15 miles from the original location. Then, I filled up the car and drove it 11 miles to drop-off. On a 1/3 of a gallon according to the car's 37 mpg rating and sensors. The gage showed closer to 7/8 so they charged me for 1.75 gallons at the $10 rate = $17.00, based on a few tics on the gage. That's what 5 gallons cost! It is BS, so scammy for Hertz to do this. Only positive was the folks at the drop off were otherwise friendly, and gave me a ride to the office 2 miles away.
2.0 MediocreJan 2 2022
Honestly it was the shittiest car we’ve had. Tires leaking air. Oil needed changing. Dirty. Terrible experience.
2.0 MediocreNov 13 2021
I was charged for fuel that I did not use. Fuel charges were not explained to me. This was a deceptive upcharge.
2.0 MediocreNov 13 2021
Service terrible. Sent me to a car spot with no car at airport. Service agent hung up on me when questioned where car was. When dropping off no one to give car to and no directions to leave car. Never again
10.0 ExcellentJul 28 2021
Hertz employees were very helpful and friendly. The car we rented was comfortable and clean
Rated no. 5
Dollar
6.9 Good (259 reviews)
1 location in New Orleans Louis Armstrong Airport
Dollar
Locations in New Orleans Louis Armstrong Airport
  • 7.5
  • 7.3
  • 6.7
  • 6.7
  • 6.9
Recent reviews
2.0 MediocreApr 29 2022
Line was so long. Waited 2 hours in line. Only had 2 workers at counter and each took separate breaks while there were 30 customers in line. Car rental RETURN staff was very helpful
8.0 ExcellentApr 23 2022
Awesome experience thank you Kayak and Dollar!
2.0 MediocreApr 9 2022
The reservation was not honoured when we arrived.
2.0 MediocreMar 1 2022
Why tell a car rental company what time you were picking up the car if they till everyone who arrives to sit down and the cars will be ready in 40 minutes? Other than being less expensive, nothing redeeming about this experience. I’d rather pay a premium for Avis or Hertz.
2.0 MediocreFeb 25 2022
No cars, said it would be at least hour and half, and multiple people ahead of us already.?.?. Thus, we had to pay the walk-up rate at another agency, about double our original quote. We won’t Use them, or Priceline ever again, obviously, and Not likely to even use Kayak…..
2.0 MediocreFeb 23 2022
We waited 2.5 hours to recieve are rental car along with many others with reservations very inconvenient we missed appointments due to it and lost more money then rental cost us
2.0 MediocreFeb 16 2022
Huge line when we arrived at MSY/New Orleans. In addition, there were many customers who had already been waited on but were waiting for cars. We ended up going to another company and probably had to pay a lot more, but at least a vehicle was available. They shouldn't book for more cars than they have.
8.0 ExcellentFeb 8 2022
This has to be the worse pickup and drop off I've ever seen- you need to allow yourself at least another extra hour to drop off a rental car- totally unacceptable as far as I'm concerned, NEVER AGAIN !!!!!!!
2.0 MediocreFeb 6 2022
We had to wait in line 1.5 hours for our car, they had several employees working and only 1-2 checking people in at a time.
2.0 MediocreJan 3 2022
Most unprofessional representative I have EVER experienced.
Rated no. 6
Enterprise
8.1 Excellent (58 reviews)
1 location in New Orleans Louis Armstrong Airport
Enterprise
Locations in New Orleans Louis Armstrong Airport
  • 8.5
  • 8.5
  • 8.2
  • 7.9
  • 7.7
Recent reviews
1.9 HorribleOct 12 2021
A $400.00 deposit, for a 2 day rental of $276.00 extremely excesive and should be noted in all parts of every contract, not when make it to the airport
4.0 OkayJan 6 2021
Found old groceries in the van... which is not the vehicle we rented. Stood with my family for 45 minutes waiting for them to find something and they brought out a van and said this or wait. Not sure how it was cleaned when there was a bag of food under the seat. Oh well. Won’t do it again.
6.0 GoodJan 5 2021
The staff at New Orleans was extremely helpful and made the process of picking up the vehicle very easy.The vehicle was a new large suv that did not have any of the current safety systems and it did not have the XM radio turned on? For that rental price I would have thought that they would have included those items? Maybe next time?
4.0 OkayDec 2 2020
Went to confirmed pickup location...location was closed and no notification at site. Went to another location and was so poorly organized with pickup and return.Web site should have said original pickup location had been closed.
6.0 GoodAug 9 2020
The staff was apologetic and friendly. They also said we did not have to refill the gas due to having to wait so longWe had to wait an hour and a half in a parking garage for our rental car
5.6 OkayJun 18 2020
Free upgrade and clean carPickup location was chaotic. Difficult to find and line of 20 people with only two workers.
10.0 ExcellentJun 5 2020
Staff was professional.Had to wait ~ 20 minutes for the car. Don't know if I hit a rough patch of renters all at once.
9.2 ExcellentFeb 16 2020
Pick up and drop off were easy.I got an economy car and it was definitely economy. There were stains on the fabric seats and I couldn't figure out how to hook up my phone to the bluetooth. It might have been an extra cost. But the car rental was inexpensive and it was easy-in and easy-out. This is probably more of a problem for the airport, but I had a friend drop me off and we drove into the parking garage. There is not good signage about visitor parking.
10.0 ExcellentJul 2 2019
Quickest check in we've ever had for a rental, and staff members were super helpful.
10.0 ExcellentJun 16 2019
Everything went as expected. What more could you ask for?Nothing comes to mind.
Rated no. 7
Avis
7.8 Good (36 reviews)
1 location in New Orleans Louis Armstrong Airport
Avis
Locations in New Orleans Louis Armstrong Airport
  • 7.5
  • 7.9
  • 7.8
  • 7.9
  • 7.4
Recent reviews
8.0 ExcellentMar 13 2022
The car was very dirty on the outside when we got it
8.0 ExcellentFeb 21 2022
Customer service was great. Vehicle smelled of marijuana.
10.0 ExcellentNov 1 2021
Car could have been cleaner
3.9 MediocreJun 25 2021
The car would not start the very last day. I called avis and was put on an endless hold. The car eventually started and I immediately returned the car. Opon returning, the associate said the computer was down and to just leave the keys with her. I wish the car was as nice as the associate. The car has 37k miles on it and should be taken out of service. This was the worst car I ever rented from Avis.
8.0 ExcellentMay 29 2021
Drop off super easy. Very nice car.Vehicle had not been cleaned when I picked it up. Something sticky had been spilled, like a soda, and it was on the passenger door and on parts of the dash, such as the radio and air controls. It was also dirty on the outside.
7.6 GoodMar 10 2019
The drop-off was super easy and the car was clean.A little pricey.
10.0 ExcellentFeb 5 2019
The car was the perfect size for my journey and belongings. Very fast and clear pick up and drop off process.
9.6 ExcellentJan 20 2019
Pickup and dropoff were simple. Car was ready when I arrived.The car seemed more like an economy vehicle than a midsize vehicle.
2.0 MediocreDec 30 2018
the car they gave me would not start. had to cancel tripthe car I finally got was goodthe fact first car wouldn't start, it took six hours to get me into a different car, I had to cancel travel for that day (a day I specifically wanted to travel), they did not want to give me any credit for the fiasco. They finally offered to credit the car but the charge remains on my credit card. Very very poor service
2.0 MediocreApr 4 2018
Terrible slow at MSY pick upArrived at MSY around midnight on Easter Saturday night. I was eighth in line at the Avis counter. One indifferent clerk was working the line. Three people were processed in about 30 minutes. At that point I bailed and rented from Hertz instead. Cost me more than the deal I had at Avis, but I didn’t care. If Avis doesn’t care about processing customers promptly then they don’t get my business.
Rated no. 8
Payless
7 Good (73 reviews)
1 location in New Orleans Louis Armstrong Airport
Payless
Locations in New Orleans Louis Armstrong Airport
  • 7.1
  • 7.2
  • 7
  • 6.8
  • 7.1
Recent reviews
2.0 MediocreJun 1 2021
NothingThe line at the airport was 20 customers long. The other car rentals had no lines. We waited for a while but we were going to miss the event we were in town for so we had to go to another rental agency. There had been no movement in the Payless rental line.
10.0 ExcellentApr 5 2021
Extremely!Nothing.
2.0 MediocreMar 15 2021
Absolutely nothing!Everything! The customer service in person at the counter and trying to call in was terrible! They didn’t have the type of vehicle we reserved or anything similar and was assured we could swap it out at our destination city which was a lie since the only branch was in New Orleans, two hours away from where we were at. I would NEVER use this service again after being hung up on for two hours when trying to correct the issue.
6.0 GoodDec 4 2020
Engine no start on #1 #2 low tires pressure
9.6 ExcellentOct 10 2020
The desk agent was friendly and accommodatingEverything was smooth
10.0 ExcellentOct 10 2020
The service agent at Kenner was friendly and accommodating
7.6 GoodAug 11 2020
Staff was friendly and helpfulSignage was unclear so we had a hard time finding where to find pickup counter. Car also smelled strongly of cigarette smoke when we picked up. We had to drive with windows down most of first day because of the smell, while the temperatures were in the 90s.
10.0 ExcellentOct 31 2019
Friendly staff, car in good conditionI don’t love it when there is a deodorizing scent in a car but that is honestly my only complaint. Other than that it was a great experience
2.0 MediocreMar 16 2019
I was unable to rent the car, was able to use my debit card to reserve the car bit whwn I was DROPPED off there I was unable to get the car because they onky take credit cards, would have been nice to know.... had to pay for an uber twice and lost a good part of my day...
7.6 GoodFeb 12 2019
The renting agent was less than friendly upon arrival. We asked a few questions about possible tolls and other things we might want to know. After receiving a few negative responses we went about our day. Will likely rent with a different company next time but this was a cheap alternative.
Rated no. 9
National
7.7 Good (11 reviews)
1 location in New Orleans Louis Armstrong Airport
National
Locations in New Orleans Louis Armstrong Airport
  • 7.6
  • 8.1
  • 7.6
  • 7
  • 7.6
Recent reviews
4.0 OkayJul 2 2021
It was ok.. the only one at the counter was swamped with a line waiting. She did give us a discount because the car was dirty when we picked it up.Having more workers at the counters would have helped..
9.6 ExcellentJun 6 2017
Renting minivan from National through Kayak was economical and easy.Desk attendant was knowledgeable and courteous. Transaction and cost was what I was expecting.No one was in the parking lot to show us which cars to select from.
6.4 GoodApr 26 2016
Too expensiveCar was ok.Price was higher than quoted
Rated no. 10
GREEN MOTION
7.2 Good (5 reviews)
1 location in New Orleans Louis Armstrong Airport
GREEN MOTION
Locations in New Orleans Louis Armstrong Airport
  • 7.6
  • 8
  • 7.2
  • 6.8
  • 7.6
Recent reviews
10.0 ExcellentMay 3 2022
These folks were the most helpful customer focused people I’ve come across in years. Smaller company with huge heart and great service.
2.0 MediocreOct 27 2021
Was unable to pick up car due to late flight arrival althoughI was told in advance that it would not be a problem. I had to make other transportation plans, including a $70 Uber ride. Was still charged for car and I never had the chance to pick it up.
10.0 ExcellentMay 9 2021
Teka was very friendly and helpful. This car rental company is off-site from the rental center to provide lower rates, so the facilities are sparse. The car was great and clean and it was an excellent experience.We had difficulty reaching the main number but were finally picked-up at the bus stop at the car rental center. The vehicle was great except for the dirty inside of the windshield.
8.0 ExcellentMay 7 2021
Pickup was great, Nick was very friendly and helpful. This is a budget operation, so the facilities are sparse. The car was great and clean, except for the inside of the windshield.The drop-off was on a Sunday, and handled by someone who was not an actual employee of the company. It was NOT a good experience!
6.0 GoodApr 8 2021
Just a heads up. This rental company IS NOT LOCATED AT THE CAR RENTA CENTER. You have to take one shuttle from the airport to the car the car rental center and the call them for them to come pick you up there to take you to their place. I specifically chose companies at the terminal to avoid this, but still got this as a choice only to be surprised once I got to the rental center that it was not there
Rated no. 11
Ace
6 Good (9 reviews)
1 location in New Orleans Louis Armstrong Airport
Ace
Locations in New Orleans Louis Armstrong Airport
  • 5.5
  • 6.2
  • 5.9
  • 6.2
  • 6.2
Recent reviews
2.0 MediocreMar 12 2022
Simple I had a reservation but was told even with a reservation they have no cars to rent me. No one else had cars to rent at the airport. I was stuck at the airport. I Paid $56 dollars to get a Lyft ride to Enterprise Rental Car on the West bank. Never use them again.
2.0 MediocreDec 31 2021
Location has geographic and mileage restrictions not advertised on booking site, had to rebook my rental through a diff company
10.0 ExcellentDec 6 2021
Pleased with the entire experience!
2.0 MediocreOct 30 2021
Car was covered in rust. 80,000 miles. Didn’t feel safe driving in it. When I returned my car I overheard him telling someone else about a check engine light coming on and that’s OK. I will never ever rent a death trap from here again
5.9 OkayOct 12 2021
Great customer service. Old cars, ready to break down.
10.0 ExcellentMay 22 2021
The staff was friendly. The car was in great condition, and the price was fair.It was a bit confusing picking up the car. We took the shuttle from the airport but there were no “Ace” signs at the car rental area. I had to ask someone working at a different rental agency how to find them. She called Ace and they picked us up to take us to their location. I would have appreciated more information about the pick up process.
9.2 ExcellentJul 14 2019
I rented just before the advent of tropical storm Barry. Under the difficult circumstances, the staff at ACE was more than accommodating in negotiating the unknowns of the weather. Certainly, their care alleviated an additional worry in a trying time.
5.6 OkayMar 7 2017
Customer ServiceCar smelled terrible and made everything in it smell terrible.
Rated no. 12
Economy Rent a Car
5 Okay (28 reviews)
1 location in New Orleans Louis Armstrong Airport
Economy Rent a Car
Locations in New Orleans Louis Armstrong Airport
  • 5.6
  • 5.7
  • 5.1
  • 5.2
  • 5.8
Recent reviews
2.0 MediocreApr 25 2022
Arrived at location. Was abandoned. Call. Told my car was in a accident and they were cancelling my reservation which was made months in advance. DO NOT RENT FROM HERE
2.0 MediocreApr 5 2022
Never again; Rented my car to someone else. When I got to pickup, they were closed. Left several phone messages but no one returned my calls. Also there were no cars available at any of the other rental car companies. Had to Uber to Biloxi $170 later. The worst experience ever.
2.0 MediocreMar 26 2022
Awful experience. Car was in terrible shape, 78k miles on it, and drove poorly. Rental counter is not on the airport shuttle loop so you have to take another shuttle to get there. Do not use this company.
2.0 MediocreMar 13 2022
I will not use Kayak for rental cars ever again. My travel was delayed and my car was given away. I was fully charged. Economy rented my car to someone else and got paid twice. Lesson learned.
2.0 MediocreFeb 13 2022
I couldn’t find the shuttle to their pickup counter. The car I was provided was really dented up a lot. It also had several maintenance messages that came up when started and not all features of the car worked (like cruise control did not work).
4.0 OkayJan 17 2022
Everything was perfect until drop off time. Spoke with the rental office twice on the day of drop off about how much fuel to leave in the car. They did say it would be after hours when I return the cat and to take an Uber. That was fine but they where not only closed, the IHOP was closed, and the Days Inn was also closed, the entire building was closed for renovation and that was not communicated to myself nor the other driver who was also baffled and calling. We just decided to leave the keys in the car because we had flights to catch. There was no drop box for the keys nor instructions on the door. Not happy about the lack of communication.
2.0 MediocreJan 6 2022
I would like a refund. They never sent me a comfirmation email or adress so I was left in New Orleans without a way to find them. Had to get a seperate rental car.
4.0 OkayNov 19 2021
The staff was very nice and professional. Getting to the location was a bit confusing as they were across the street from where all the other airport rentals were. The car was incredibly dirty and had cosmetic damage at pick-up (despite it being only 2 years old). Had issues with tire pressure on the second day of the rental and I had to refill one of the tires. The windshield wipers desperately needed replacing as well. Very good fuel economy though!
7.9 GoodOct 4 2021
When I made my reservation I was guaranteed a Mini Cooper or Fiat 500, there was probably some fine print somewhere that said I was booking an economy rental, but it wasn’t obvious. They went above and beyond to pick me up from the airport, they called earlier in the day to reconfirm I would still be there and gave crystal clear instructions on how to get to the car rental station where they were waiting for me at 10 pm. To my surprise, there wasn’t a single Mini or Fiat on their lot and I was given a Nissan Versa. I feel like the ad was a bit deceptive however their customer service is top notch.
7.9 GoodJul 24 2021
They were extremely helpful and overall it was a great experience. It is a little less convenient than using one of the larger rental car companies because you first have to take a shuttle from the airport and then the company will pick you up where the shuttle drops you and ferry you across the street to the Economy Rent-a-Car facility. It was a little bit of a hassle but well worth it for the price and the customer service was great - I missed the return hotel shuttle to the airport and they didn't make it my problem, they called the driver and had him drop me so I could take the rental car shuttle to the airport. It would have been nice to have received a bit more detail prior to arriving. They do send a text with instructions for how to get the shuttle and when to contact them to have the driver meet you at the shuttle drop off. However, I wasn't aware they would need my insurance cards for verification (understandable but I've gotten used to Hertz and Enterprise where you don't need those cards) so it was a little frantic at the counter as I tried to find the validation info they needed for my insurance. It would have been nice for that to be clearly stated in an email prior to getting the facility but that was the only thing I'd change.
Sunnycars
2 locations in New Orleans Louis Armstrong Airport
Sunnycars
Locations in New Orleans Louis Armstrong Airport
Recent reviews
Eagle Rent A Car
1 location in New Orleans Louis Armstrong Airport
Eagle Rent A Car
Locations in New Orleans Louis Armstrong Airport
Recent reviews
Move Mee
1 location in New Orleans Louis Armstrong Airport
Move Mee
Locations in New Orleans Louis Armstrong Airport
Recent reviews
Nola Rent A Car
1 location in New Orleans Louis Armstrong Airport
Nola Rent A Car
Locations in New Orleans Louis Armstrong Airport
Recent reviews
1207 travellers who hired a car in New Orleans Louis Armstrong Airport gave the car agency they used an average rating of 7,6

Car rental locations at New Orleans Louis Armstrong Airport

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Most popular car type

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Top tips for hiring a car at New Orleans Louis Armstrong Airport

  • Booking a car rental at New Orleans Louis Armstrong Airport is a nice way to have a comfortable and reliable mode of transportation for the duration of your stay in the region. While New Orleans does have public transportation, such as the local bus, driving is still one of the simplest and quickest ways to get where you need to go. Having your own New Orleans Louis Armstrong Airport car rental will also allow you to go on trips to nearby cities, such as Gretna or Kenner.
  • There are many different models for you to choose from for your car rental at New Orleans Louis Armstrong Airport. If you plan on primarily exploring the city center, a compact vehicle can be a convenient option. Those that are in the mood to treat themselves can always opt for a luxury car instead. If you have several travelers that will be joining you, or you will be traveling with a substantial amount of luggage, an SUV is a nice option.
  • Returning your car rental at New Orleans Louis Armstrong Airport is a simple task, as you only need to bring it back to the parking area at 600 Rental Boulevard. Each company that has a branch at the airport keeps its fleet in this area, so keep your eyes open for the parking location of your specific rental company. Some companies will allow you to return your rental after their regular business hours in case you have a flight that departs early in the morning or late at night.
  • New Orleans is famous for being a bustling business hub and a popular destination amongst travelers, so it is not uncommon for its roads to be congested. One way to avoid getting caught in traffic is to plan on picking up and dropping off your rental outside of rush hour, which typically occurs between the hours of 6.30 and 9 am and 5 and 7 pm. Some roads in the city are usually busier than others, and these can include Interstates 10 and 90.
  • Book your car hire at New Orleans Louis Armstrong Airport at least 1 day before your trip in order to get a below-average price

FAQs about hiring a car at New Orleans Louis Armstrong Airport