Germantown car hire information
| Pick-up location | Germantown |
|---|---|
| Car types | |
| Hire locations | 1 |
| Airport locations | 0 |
Cheap car hire in Germantown
| Mini |
| Economy |
| Compact |
| Intermediate |
| Standard |
| Full-size |
| Luxury |
| People carrier |
| Passenger van |
| SUV |
| Commercial |
| Pick-up truck |
Germantown car rental reviews and directory
Avis
9,4
Wonderful
2 reviewsBest rated
Cleanliness
9.0
Comfort
9.0
Pick-up/Drop-off
10.0
Value for money
10.0
One location in Germantown
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Reviews
8,8 Very Good
Jun 2019
Pros:
Drop off was painless.Cons:
Pick up the staff was working single handed. Dealing with a complaint from the family in front of us and while we waited the line grew pretty heavily. They need more staff there.Hertz
8,3
Very Good
8 reviewsCleanliness
8.0
Comfort
8.2
Pick-up/Drop-off
8.4
Value for money
8.4
2 locations in Germantown
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Reviews
2,0 Poor
Nov 2019
Cons:
I went to pick up my car and was told that because I didn’t order the rental through them they couldn’t make any promises to getting me into a car. Then they told me they were completely booked out of cars. There hasn’t been any communication that my reservation wouldn’t be able to be fulfilled so I didn’t even have the chance to line up a booking elsewhere.10,0 Wonderful
May 2018
Pros:
I received excellent service, Mike and Brian were great, the car was ready when they said it would be, both were very helpful, The car was very comfortable, got a better price online than the original quote, I really appreciated the professionalism, which made my experience there less stressful10,0 Wonderful
May 2018
Pros:
Fast to receive and drop off car; great service at The desk as well.9,6 Wonderful
Feb 2018
Pros:
Michael was very helpfulCons:
The store was difficult to find. I didn't realize it was in the hotel.Enterprise
7,7
Good
6 reviewsCleanliness
7.5
Comfort
7.5
Pick-up/Drop-off
7.5
Value for money
8.0
3 locations in Germantown
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Reviews
2,0 Poor
May 2020
Pros:
NothingCons:
They didn’t let me rent the car because I have an out of state license... which has never been an issue before10,0 Wonderful
Jul 2019
Pros:
Staff were very friendly and helpful9,2 Wonderful
Sep 2018
Pros:
Loved the vehicle, which was a 2018 VW Atlas SE V6 with 4Motion. Was supposed to be a minivan (Dodge Grand Caravan, ugh), but lucky for us, the minivan hadn't been cleaned, so they offered us the Atlas (a premium 3-row SUV) or a Chevy Suburban (even bigger) for the same price. I took the Atlas since I've been considering buying one, and a 3-day test drive sounded perfect! The vehicle was very clean, very spacious, and except for my wife, who has back problems, was very comfortable.Cons:
The check-in and pick-up process was a bit disorganized, but overall everything went pretty well. Parking the vehicle upon return was tough, as there were cars lining the driveway and finding someplace to park the Atlas (not a small vehicle) proved challenging. Luckily, I found a spot that wasn't blocking anything (too much).9,6 Wonderful
Mar 2017
Pros:
I used Kayak to find the car we needed and then dealt directly with my local Enterprise facility to finalize things. This worked perfectly. We got a beautiful new car for our weekend trip. This could not have gone any smoother. All 5 of us were completely comfortable.2,0 Poor
Dec 2016
Cons:
I wasn't able to actually rent my reserved car from Enterprise because they have a policy that doesn't appear anywhere in the reservation process that only holders of an in-state driver's license can rent a car using a debit card. Are they not aware that many people who rent cars are doing so in a state they don't live in?NextCar
6,3
Okay
15 reviewsCleanliness
6.0
Comfort
6.3
Pick-up/Drop-off
6.3
Value for money
6.3
2 locations in Germantown
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2,0 Poor
Sep 2019
Cons:
NextCar would not rent me a car because 1) Swiss drivers licenses have no expiration date, and 2) they would not accept Allianz rental insurance which I reserved from your site.2,0 Poor
Jun 2018
Pros:
Easy to make the reservation. Very competitive rate through 3rd party service providers.Cons:
Impossible to cancel and extremely complicated process if we are to cancel the reservation at the 11th hour. Also kayak doesn’t provide us customers with a contact number where we customers can make last minute changes. So customers have to be very vigilant about this hidden fallacy of katak. Also it seems kayak has no idea if the service was delivered or not? Pretty sad kayak management.10,0 Wonderful
Jun 2016
Pros:
We got a brand new minivan with only 30 miles on it! And a Japanese car too rather than a typical American rental car!Cons:
Kayak sold an insurance policy (Allianz) which wasn't acceptable to NextCar. This was really really bad of Kayak. It created delays for every person waiting in line to get a car and delayed the rental process by atleast 45 mins. Canceling that policy. Calling my regular insurance policy and adding another policy. It was too problematic.4,4 Mediocre
Dec 2016
Cons:
Our original quoted price was $200 but when we went to pick up the vehicle, we were told we had to have complete collision coverage or they wouldn't let us take the vehicle off the lot. That ended up being an extra $27.00/day increasing the cost to $270. Then we were quoted as having to return the car at 3 pm but were told that because that location had decided to close on the day of our return, we would need to take it to a separate location and return it by 1. I spoke with the manager who was complete rude and unprofessional however she said we could return the vehicle by 3 pm as quoted however went at length to lecture me that if I was one minute late returning the vehicle she could check the security cameras with the time stamp I wrote on the return slip and if I tried to lie about it they'd charge me for a four day rental fee. Mind you, all I asked was that I return the car at the time I was quoted at and she treated me like I was a criminal. When I got the vehicle there was less than half a tank in it and the car was filthy.10,0 Wonderful
Oct 2015
Pros:
Great vehicle. Great rate.7,2 Good
Oct 2015
Cons:
they rejected the insurance that was offerred by kayak when I reserved the car, instead they have given limited insurance that was 3 times more expensive, I had no choice so I have to purchase the insurance, since I was there to pickup car and can not go back somewhere else, this is taking advantage of customer's situationBudget
6,0
Okay
17 reviewsCleanliness
6.5
Comfort
6.8
Pick-up/Drop-off
5.1
Value for money
6.0
One location in Germantown
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Reviews
2,0 Poor
Oct 2020
Pros:
After I reserved the truck for $100 for 3 days, which was a special offer, I was called 3 days prior to my trip that the vehicle would not be available, nor was any vehicle available. I rented a truck from U-Haul.Cons:
Stand behind your offers!!6,0 Okay
Nov 2019
Pros:
Staff was very helpful and tried to remedy the situation.Cons:
Car was not ready per reservation! I had a compact car reserved at 1200. Staff said that wasn’t available, I could wait for a compact (previous customer had waited more than an hour) or take an SUV. Neither was acceptable to me. I needed the better gas mileage, and could not wait. Which is why I reserved what I did, and when. Staff offered me a Prius at an additional cost. He was only able to discount it so much. He wasn’t empowered to do more, so I took it, with intent to request reimbursement for the additional cost. The total was $89.08, versus the reserved price of $64.55. I’d like to request a reimbursement of the difference of $24.53. Pending the outcome of this situation will influence my future use of kayak car rentals and budget. Thank you.8,4 Very Good
Nov 2018
Pros:
The car was good enough for what I needed (a short-term rental while my regular one was being repaired). They didn't have the exact type I wanted so I had to get a sedan instead but it worked fine.Cons:
The air pressure in the tires was low so I had to wait a little longer before driving off with the car. This facility is no-frills but the employees I've met are friendly and easy to work with. However, they could use more help at this office to avoid long lines of people waiting for service. One person per shift is not enough on weekends.6,0 Okay
Jun 2018
Pros:
Low ratesCons:
Had to wait for an hour for pick up Car10,0 Wonderful
Oct 2017
Cons:
The time at reception is too much as there is only one person doing everything2,0 Poor
May 2017
Cons:
Waited for over an hour to get the service. The car booked was not available, gave us an upgraded car at much higher price and they also slipped in unwanted charges in the final bill, which we did not notice. We were told to come the next day and get the actual car booked, when we went to pick up the car they were again not available. Will never ever go to budget to rent a car.Eagle Rent A Car
No score is available
Cleanliness
-
Comfort
-
Pick-up/Drop-off
-
Value for money
-
One location in Germantown
48 travellers who hired a car in Germantown gave the car agency they used an average rating of 7,3
Car hire locations in or near Germantown
Good to know
Most popular car type | Mini |
|---|
When to book a car hire in Germantown
Average daily price per month
Car hire prices as pick-up date approaches
Top tips for hiring a car in Germantown
- Book your car hire in Germantown at least 1 day before your trip in order to get a below-average price
- Mini car hires in Germantown are around 8% cheaper than other car types, on average