Germantown car hire

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Germantown, MD, United States
Dec 15 — Dec 22
Same drop-off
Germantown, MD, United States
Wed 15/12
Noon
Wed 22/12
Noon
Driver's age:

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Germantown car hire information

Pick-up locationGermantown
Hire locations1

Germantown car hire reviews and directory

Rated no. 1
Avis
Best rated
9.4 Excellent (2 reviews)
1 location in Germantown
Avis
Locations in Germantown
  • 9
  • 9
  • 9
  • 10
  • 10
Recent reviews
8.8 ExcellentJun 24 2019
Drop off was painless.Pick up the staff was working single handed. Dealing with a complaint from the family in front of us and while we waited the line grew pretty heavily. They need more staff there.
Rated no. 2
Enterprise
8.3 Excellent (8 reviews)
3 locations in Germantown
Enterprise
Locations in Germantown
  • 8
  • 8.5
  • 8.7
  • 8.2
  • 8.2
Recent reviews
10.0 ExcellentJul 17 2019
Staff were very friendly and helpful
9.2 ExcellentSep 4 2018
Great VW Atlas rental for the Labor Day weekendLoved the vehicle, which was a 2018 VW Atlas SE V6 with 4Motion. Was supposed to be a minivan (Dodge Grand Caravan, ugh), but lucky for us, the minivan hadn't been cleaned, so they offered us the Atlas (a premium 3-row SUV) or a Chevy Suburban (even bigger) for the same price. I took the Atlas since I've been considering buying one, and a 3-day test drive sounded perfect! The vehicle was very clean, very spacious, and except for my wife, who has back problems, was very comfortable.The check-in and pick-up process was a bit disorganized, but overall everything went pretty well. Parking the vehicle upon return was tough, as there were cars lining the driveway and finding someplace to park the Atlas (not a small vehicle) proved challenging. Luckily, I found a spot that wasn't blocking anything (too much).
6.4 GoodJul 17 2018
Good sized car, easy to drive.1) The van had a window that would not fully close - making it very noisy on the highway 2) The agent at the rental office did not offer us a GPS - we assumed that it came with the car, but we found out later that it did not 3) The extra driver rates are very high - especially for 23 year olds. Given that we are covering all of the insurance risk, why have these high rates at all? 4) The fact that Enterprise offices are not open on Sundays is a BIG inconvenience - made worse by having the Enterprise airport offices (which ARE open on Sundays) not linked to the same computer system as the non-airport Enterprises offices. We were not able to add a driver to our contract on the way home (which was on a Sunday).
9.6 ExcellentMar 14 2017
Great car rental experienceI used Kayak to find the car we needed and then dealt directly with my local Enterprise facility to finalize things. This worked perfectly. We got a beautiful new car for our weekend trip. This could not have gone any smoother. All 5 of us were completely comfortable.
2.0 MediocreDec 29 2016
Worst policy ever?I wasn't able to actually rent my reserved car from Enterprise because they have a policy that doesn't appear anywhere in the reservation process that only holders of an in-state driver's license can rent a car using a debit card. Are they not aware that many people who rent cars are doing so in a state they don't live in?
Rated no. 3
Hertz
8.1 Excellent (8 reviews)
2 locations in Germantown
Hertz
Locations in Germantown
  • 7.7
  • 8
  • 8.2
  • 8.2
  • 8.2
Recent reviews
2.0 MediocreNov 11 2019
I went to pick up my car and was told that because I didn’t order the rental through them they couldn’t make any promises to getting me into a car. Then they told me they were completely booked out of cars. There hasn’t been any communication that my reservation wouldn’t be able to be fulfilled so I didn’t even have the chance to line up a booking elsewhere.
10.0 ExcellentMay 30 2018
I received excellent service, Mike and Brian were great, the car was ready when they said it would be, both were very helpful, The car was very comfortable, got a better price online than the original quote, I really appreciated the professionalism, which made my experience there less stressful
10.0 ExcellentMay 9 2018
Amazing RentalFast to receive and drop off car; great service at The desk as well.
9.6 ExcellentFeb 27 2018
Easy rentalMichael was very helpfulThe store was difficult to find. I didn't realize it was in the hotel.
Rated no. 4
NextCar
7.5 Good (14 reviews)
2 locations in Germantown
NextCar
Locations in Germantown
  • 7.4
  • 7.8
  • 7.5
  • 7.5
  • 7.2
Recent reviews
4.0 OkayJun 26 2021
SomewhatA clean car , and less time waiting for the vehicle. I have not reviewed my receipt via email as promise
2.0 MediocreSep 24 2019
NextCar would not rent me a car because 1) Swiss drivers licenses have no expiration date, and 2) they would not accept Allianz rental insurance which I reserved from your site.
2.0 MediocreJun 30 2018
Did not rent and couldn’t cancel either through kayakEasy to make the reservation. Very competitive rate through 3rd party service providers.Impossible to cancel and extremely complicated process if we are to cancel the reservation at the 11th hour. Also kayak doesn’t provide us customers with a contact number where we customers can make last minute changes. So customers have to be very vigilant about this hidden fallacy of katak. Also it seems kayak has no idea if the service was delivered or not? Pretty sad kayak management.
10.0 ExcellentJun 1 2016
NextCar gave us a brand new carWe got a brand new minivan with only 30 miles on it! And a Japanese car too rather than a typical American rental car!Kayak sold an insurance policy (Allianz) which wasn't acceptable to NextCar. This was really really bad of Kayak. It created delays for every person waiting in line to get a car and delayed the rental process by atleast 45 mins. Canceling that policy. Calling my regular insurance policy and adding another policy. It was too problematic.
4.4 OkayDec 27 2015
Our original quoted price was $200 but when we went to pick up the vehicle, we were told we had to have complete collision coverage or they wouldn't let us take the vehicle off the lot. That ended up being an extra $27.00/day increasing the cost to $270. Then we were quoted as having to return the car at 3 pm but were told that because that location had decided to close on the day of our return, we would need to take it to a separate location and return it by 1. I spoke with the manager who was complete rude and unprofessional however she said we could return the vehicle by 3 pm as quoted however went at length to lecture me that if I was one minute late returning the vehicle she could check the security cameras with the time stamp I wrote on the return slip and if I tried to lie about it they'd charge me for a four day rental fee. Mind you, all I asked was that I return the car at the time I was quoted at and she treated me like I was a criminal. When I got the vehicle there was less than half a tank in it and the car was filthy.
10.0 ExcellentOct 14 2015
Great vehicle. Great rate.
7.2 GoodOct 14 2015
rejected insurancethey rejected the insurance that was offerred by kayak when I reserved the car, instead they have given limited insurance that was 3 times more expensive, I had no choice so I have to purchase the insurance, since I was there to pickup car and can not go back somewhere else, this is taking advantage of customer's situation
Rated no. 5
Budget
6.8 Good (17 reviews)
1 location in Germantown
Budget
Locations in Germantown
  • 7
  • 7.2
  • 6.8
  • 6.4
  • 6.8
Recent reviews
2.0 MediocreOct 28 2020
After I reserved the truck for $100 for 3 days, which was a special offer, I was called 3 days prior to my trip that the vehicle would not be available, nor was any vehicle available. I rented a truck from U-Haul.Stand behind your offers!!
6.0 GoodNov 7 2019
Staff was very helpful and tried to remedy the situation.Car was not ready per reservation! I had a compact car reserved at 1200. Staff said that wasn’t available, I could wait for a compact (previous customer had waited more than an hour) or take an SUV. Neither was acceptable to me. I needed the better gas mileage, and could not wait. Which is why I reserved what I did, and when. Staff offered me a Prius at an additional cost. He was only able to discount it so much. He wasn’t empowered to do more, so I took it, with intent to request reimbursement for the additional cost. The total was $89.08, versus the reserved price of $64.55. I’d like to request a reimbursement of the difference of $24.53. Pending the outcome of this situation will influence my future use of kayak car rentals and budget. Thank you.
8.4 ExcellentNov 25 2018
The car was good enough for what I needed (a short-term rental while my regular one was being repaired). They didn't have the exact type I wanted so I had to get a sedan instead but it worked fine.The air pressure in the tires was low so I had to wait a little longer before driving off with the car. This facility is no-frills but the employees I've met are friendly and easy to work with. However, they could use more help at this office to avoid long lines of people waiting for service. One person per shift is not enough on weekends.
6.0 GoodJun 24 2018
Overall good experienceLow ratesHad to wait for an hour for pick up Car
10.0 ExcellentOct 28 2017
Everything was fineThe time at reception is too much as there is only one person doing everything
2.0 MediocreMay 7 2017
The car which was offered was not available when we went to pick upWaited for over an hour to get the service. The car booked was not available, gave us an upgraded car at much higher price and they also slipped in unwanted charges in the final bill, which we did not notice. We were told to come the next day and get the actual car booked, when we went to pick up the car they were again not available. Will never ever go to budget to rent a car.
6.0 GoodMar 26 2017
They could not find my reservation at gaithersburgThe car they gave was dirty and there fell so when I return my car at Baltimore they could not find it in the system,because the service at gaithersburg office did not update nothing so at Baltimore the drop off was great because people from budget at that office was awesome I was pleased with their service if it was not for them I would probably not come back,thank you to the service at the Baltimore Airport budget.The car dirty and the service at gaithersburg was not good.
7.6 GoodJan 12 2016
Nice vehicles for rentThe only negative was the wait time to pick up and return the vehicle as there is only one person at the counter.
Eagle Rent A Car
1 location in Germantown
Eagle Rent A Car
Locations in Germantown
Recent reviews
49 travellers who hired a car in Germantown gave the car agency they used an average rating of 7,6

Car hire locations in or near Germantown

Good to know

Most popular car type

Full-size

When to book a car hire in Germantown

Average daily price per month
Car hire prices as pick-up date approaches

Top tips for hiring a car in Germantown

  • Book your car hire in Germantown at least 1 day before your trip in order to get a below-average price

FAQs about hiring a car in Germantown