Pick-up location | Front Royal |
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Car types | |
Hire locations | 2 |
Airport locations | 0 |
Mini |
Economy |
Compact |
Intermediate |
Standard |
Full-size |
Luxury |
People carrier |
Passenger van |
SUV |
Commercial |
Pick-up truck |
5 locations in Front Royal
Filters
Reviews
10,0 Wonderful
Apr 2017
Pros:
The vehicle was new, clean, very comfortable for a long trip. Agents were very nice and service oriented.Cons:
There was nothing bad about this experience.10,0 Wonderful
Jan 2017
Pros:
I got the car I wanted and the customer service was exceptional.10,0 Wonderful
Sep 2016
Pros:
Great service!!!10,0 Wonderful
Jun 2022
3 locations in Front Royal
Filters
Reviews
4,0 Mediocre
May 2021
Pros:
Staff was good pickup and drop off was good, vehicle was dirty inside even with a sanitized seal on the door. I had to vacuum the inside before loading it for our trip. The right rear tire had a slow leak and i had to add air air few days to turn the warning light off. The vehicle needed some repairs, the tires were out of balance and vibrated the entire two thousand mile trip. The alignment was off and the vehicle pulled to the right, just enough to give me a sore arm at the end of the trip. The brakes vibrated bad on moderate to hard braking. I informed the drop off clerk of the problems and he thanked me for the information but offered nothing in the way of an apology. We were helping with our granddaughters wedding and had no time to return and or replace the vehicle on this trip.Cons:
The vehicle could have been clean and in good repair.8,0 Very Good
Oct 2018
Pros:
Quick check in an out.Cons:
Promised EZ Pass was not in the car. My final cost was twice what was quoted, probaby because I returned the car 45 min late. Also, the GPS cost was for two days instead of one.7,6 Good
May 2016
Pros:
The convenience and price was the factor of this rental. Was thinking it was a bit more SUV like but served its purpose driving across country on a one-way rental. Had several scary moments due to the brakes needing maintenance.10,0 Wonderful
Apr 2016
Pros:
Friendly and helpful associates. Car I received was an upgrade as the car I had rented was unavailable. This upgrade was free and a pleasant surprise.2,0 Poor
Mar 2016
Pros:
Nothing. We were unable to rent and had to go to Dulles airport.Cons:
Nothing5,2 Fair
Feb 2016
Cons:
Picking up the car was great, staff was very helpful and friendly. At drop off , however the opposite is true. First of all, my credit card was charged multiple times for "mistaken" charges at drop off that would not have been corrected unless I called (amounting to $270+ overcharge). Company was very unclear about some drop off locations utilizing other hertz locations for after hours drop off in Manhattan. Won't rent with them again, will choose pricier companies due to Hertz's complexity/unclear pricing at drop offOne location in Front Royal
One location in Front Royal
Most popular car type | Intermediate |
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