Pick-up location | Fort Bragg |
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Car types | |
Hire locations | 1 |
Airport locations | 0 |
Mini |
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Compact |
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Standard |
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Passenger van |
SUV |
Commercial |
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7 locations in Fort Bragg
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Reviews
2,0 Poor
May 2021
Pros:
literally nothing about the experience.Cons:
I got the booking confirmation and was dropped off to pick up the car. only to be told "we have no cars for you" and absolute refusal to do anything to get me anywhere. had to miss my grandmother's memorial service because of this. very unhappy with this experience from the very beginning.4,0 Mediocre
Dec 2021
Pros:
STAFF WAS FRIENDLY, BUT DID NOT HAVE THE VEHICLE THAT I RESERVED. WAS GIVEN A TRUCK THAT HAD BAD GAS MILEAGE.Cons:
MAKE SURE THAT YOU HAVE THE VEHICLE AVAILABLE THAT WAS RESERVED ON THE CONTRACT.9,2 Wonderful
May 2019
Pros:
Staff was friendly and professional3,6 Poor
Oct 2018
Pros:
I liked the easy process to reserve a vehicleCons:
If you are active duty you have to bring your LES when you pick up your vehicle. But no where beforehand is that disclosed. So I showed up at the reserved time, to pick up a vehicle and wasn’t able to because they needed my LES.9,6 Wonderful
Sep 2018
Pros:
The customer service given by Steven was great!Cons:
Having to pay $200 deposit along with the weekly rate and I couldn't get this back until the car was returned!4,8 Mediocre
Jul 2017
Pros:
The van was in great condition.Cons:
Everything at enterprise, the people, the rudeness, the inability to do their job, lack of general knowledge about their job.One location in Fort Bragg
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2,0 Poor
Apr 2021
Pros:
Staff did not care about giving me a clean car. After I left, I called to report smoke issues with AC use and car stalling at times. Bad gas? No remedy was offered. When I got to the airport, Hertz was not even there to do my return. My car agent n vet discussed my plans at all The worst car rental ever. Maybe I should have gone through the Airport rental instead of private franchise. I put 4 calls into Hertz to help me...Cons:
Better customer service and an attitude of caring...10,0 Wonderful
Mar 2021
Pros:
The staff at the Fayetteville location was extremely helpful and pleasant.Cons:
$200 security deposit wasn’t included in the estimation provided and it was never mentioned in any emails until I spoke with the agent at the Fayetteville location.2,0 Poor
Nov 2019
Pros:
Nothing, don’t use hertz unless you wanna get hurt.Cons:
Everything2,4 Poor
Jul 2019
Pros:
Nothing about that Hertz location was positiveCons:
Wait time and customer service9,6 Wonderful
Aug 2018
Pros:
Price was fair, customer rep did a good job helping me.Cons:
My reservation was for full size but they ran out. Still had plenty of room tho.3,2 Poor
Sep 2017
Cons:
I am not satisfied with the services of Hertz. The representative did not know things which he suppose to be and overcharged me. I was one hour late and they charged me for the whole day. Secondly , I filled the gas tank and they extra charge of 22$ for nothing. I will not go to them again and will not recommend anyone else for such service.One location in Fort Bragg
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2,0 Poor
Sep 2018
Cons:
I was in Fayetteville as the hurricane was in town. No message from Avis telling me rental stores were closed, as other local businesses were open. No timeline of when they would open.7,6 Good
Jul 2018
Cons:
Paying for an extra day when I turned the vehicle in early10,0 Wonderful
Sep 2017
Pros:
So easy to rent a car with Avis, I've always used Enterprise. I will now use Avis for all my car rentals.10,0 Wonderful
Sep 2017
Pros:
Ease finding the location; very convenient.One location in Fort Bragg
Most popular car type | Standard |
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