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customer service
car was clean
pick up and drop
pick up the car
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8,4
Customer service
Pros: Very good customer service, very friendly and helpful staff.
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2,0
Wrong pickup location
Cons: I reserved a car for EWR airport. Kayak booked the car at an Enterprise location about 15 minutes away. I canceled that but could not get a car at Enterprise at the airport. What a mess. I will not use Kayak again.
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