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2 locations in Davis
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10,0 Wonderful
Nov 2022
6,0 Okay
Oct 2022
2,0 Poor
Oct 2022
8,0 Very Good
Jan 2022
8,0 Very Good
Jan 2022
10,0 Wonderful
Jan 2022
2 locations in Davis
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10,0 Wonderful
Oct 2022
8,0 Very Good
Oct 2022
2,0 Poor
Oct 2022
2,0 Poor
May 2022
2,0 Poor
May 2021
Cons:
Full size car not available. Have a car with nasty stale cigarette smell. Then changed to a very small SUV calling it an upgrade. Line waiting at Sacramento was half hour with 3 customers in line. Budget needs to streamline the process and provide a clean car as promised. I paid $317 for 4 days rental. Expect better.10,0 Wonderful
May 2021
Pros:
It was easy to get, great room, road easy, good on gas.Cons:
Nothing that I can think of.One location in Davis
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10,0 Wonderful
Oct 2022
2,0 Poor
Apr 2021
Cons:
They gave us one price on the website then when we checked out at the end of our trip it was more than double. This is not right and a mega scam will never use you guys again.8,0 Very Good
Mar 2021
Pros:
Pick up and drop off we’re easyCons:
Car had some melted chocolate on drivers seat. Could have been cleaner.8,0 Very Good
Jan 2021
Pros:
Staff, vehicleCons:
At Sacramento airport, they did not honor the amount I had with online reservation. I have $11.00 something on insurance and they sid they have their own insurance at $ 17.00 so I have to get their higher insurance.2,0 Poor
Jan 2021
Cons:
I mistakenly reserved a car in SAC rather than SAL. The Avis lady was very nice in SAL giving me a new rental at a reasonable price and cancelling my SAC reservation. But Kayak nevertheless charged me a $50 fee for not cancelling the SAC reservation. When I called Avis they said they could not do anything about it because it was a Kayak charge. I don’t know how to contact Kayak other than this.10,0 Wonderful
Jul 2020
Pros:
Friendly staff. Nice carCons:
Nothing. Everything was great3 locations in Davis
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2,0 Poor
May 2020
Cons:
We could have been better informed about the hours. Everything we received said that the location was open until 5 PM. When we got there at 4:30 we learned through a sign on the door that they closed at 4. Lost our money on buying the insurance and had to spend twice as much to get another car that we could pick up at the airport.10,0 Wonderful
Sep 2019
Pros:
Easy pick up, drop off.10,0 Wonderful
Mar 2019
Pros:
yesCons:
no,they the best10,0 Wonderful
Jan 2017
Pros:
customer serviceCons:
-2,0 Poor
Nov 2016
Pros:
My review is for Enterprise, NOT KAYAK. Kayak is great.Cons:
However, when I showed up to get the car, which I needed for a job interview near where I'm moving, my reservation was acknowledged and I was told "we don't have enough cars to fill the reservations." I left without the car and had to miss my interview. When I called corporate, they contacted the store I went to and were told that, actually, no one has come into the store and they don't remember having a conversation me. Their system showed that there were cars and that I had one reserved. But they continued to deny that I had even been in there. Very ridiculous, unprofessional, and I was not given any resolution.2,0 Poor
Oct 2016
Cons:
In general I am very unhappy with the service, and do no intend to rent a car at enterprise again. The credit card device wasn't working properly, I've mentioned several times that my credit card was ok, but the attendant was very rude, and gave me the impression that I was lying about it. At the end we use another credit card device and worked.One location in Davis
One location in Davis
Most popular car type | Intermediate |
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