4.0 OkayDec 31 2021
Massive lines. Charged us extra because they didn’t have our reserved car size in Stockton
10.0 ExcellentNov 17 2021
No wait, and quick service. The car only had 3,000 miles on it.
10.0 ExcellentOct 25 2021
Value for the money and the excellent service provided by the agent.
4.0 OkayOct 25 2021
Long lines; rude customer service.
2.0 MediocreOct 18 2021
Kayak Estimated cost at ~$75, paid $121.93 for the rental. Associate at pickup was entirely inept at his job and should be blacklisted from any direct contact service job, wasted 15+ minutes inputting data into his system, ended up having to do it twice(cc,id). The associate then had to have another employee finish with their own client and then come help me get the rental ready. When returning Filled car completely with proper gasoline and dropped off at airport. Charged a separate $104.93 after the fact for unknown reasons. It could possibly have been from the extra time my rental associate had to input my info. I was told at the time, that the extra rental had been removed.
5.9 OkayOct 11 2021
Pros: Budget offered the best rate for a minivan in Sacramento. Staff was friendly. Cons: We waited in line for an hour to rent the vehicle which had approximately 70,000 miles on it and needed service.
7.9 GoodOct 4 2021
Very long line at the counter, didn’t have car in class I rented (luxury), requested I wait 1/2 hour for a car, finally came up with a convertible which had very little trunk space and was not a comfortable ride at all.
10.0 ExcellentSep 11 2021
Extremely long wait time - one hour long. However nice, friendly and efficient. The wait time was long because budget and Avis are the only rental car service in the Sacramento Airport. Hertz, Enterprise and two other car rental services closed down.
10.0 ExcellentAug 31 2021
The line was extra long, however I was near the front at pickup. Dropping off was a breeze. Very friendly and organized!
10.0 ExcellentAug 15 2021