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3 locations in Cranbury
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Reviews
10,0 Wonderful
Oct 2018
Pros:
We particularly appreciated that an Enterprise driver was able to take us from the car rental office to the train station7,2 Good
Feb 2017
Pros:
Manager very helpfulCons:
Van needed to be washed8,4 Very Good
Sep 2016
Pros:
Nice car in good condition. Very promt pickup\drop off.Cons:
Insurance package is too expensive. At face is cost the value as car rental, so i paid two twice than originally planned. P.S. I compare rent terms with West Europe, where i traleled this year early.8,0 Very Good
Aug 2016
Pros:
Great staff, Mike was genuine and helpful and friendly. Didn't try to push me to buy extras and did explain they did not get the exterior washed in time due to no onsight wash bay. However, Mike gave me a car wash coupon which was thoughtful.Cons:
Only glitch was car exterior had not been washed. They cannot wash on site and usually have to take it down the road to get it washed.10,0 Wonderful
Jul 2016
Pros:
Clean car, friendly service, excelent value.Cons:
Mileage was very poor. Trip computer showed 13.1 miles per gallon. Car had slow air leakage on tire. Had to replace tire.One location in Cranbury
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2,0 Poor
May 2021
Cons:
After booking a week in advance, Budget called me less than an hour before pickup to inform me they didn’t have a car for me, and likely wouldn’t. No offers to help find something else, just sorry and good luck.2,0 Poor
May 2021
Cons:
If they had a car for me it would have made my trip a lot easier. Budget call the night before and said they would not have a car for me and it was too late to try to get a car from a more reliable source. Never Again8,0 Very Good
Jul 2019
Pros:
Friendly staff. Nice clean car. Quick checkout and dropoff.Cons:
Kind of pricey for the location/car category. Could be because of summer..5,2 Fair
Dec 2017
Cons:
Budget overbooks, car was not available.9,6 Wonderful
Sep 2017
Pros:
I loved that I was able to make a last-minute booking on Labor Day. The car was comfortable and clean and handled great.Cons:
It was difficult to get someone to answer the phone even during business hours. I was trying to confirm for several days that the location would be open on the holiday. Also $48 a day is a bit steeper than I am used to.10,0 Wonderful
Mar 2023
2 locations in Cranbury
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Reviews
10,0 Wonderful
Apr 2021
Pros:
The staff was very helpful with arranging for a ride to the Pep Boys where my car was being repaired.Cons:
It would be nice if courtesy pick-ups or drop offs were included. Many rental agencies include this service.8,0 Very Good
May 2019
Pros:
convenient location.Cons:
The gas tank was only partially filled. Had to go back and get it corrected on the rental agreement.9,2 Wonderful
Sep 2017
Pros:
Someone arrived about 15 minutes after the designated drop off time. There were no issues raised about the delayed drop off - person on duty accepted the drop off without any questions or concerns.Cons:
No one was there at the designated drop off time.10,0 Wonderful
Nov 2022
6,0 Okay
Oct 2022
4,0 Mediocre
Jun 2022
3 locations in Cranbury
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Reviews
4,0 Mediocre
Feb 2021
Cons:
The car was dirty (inside and out), the gas tank was empty, there was no windshield washer fluid. We upgraded to a mid-size car and they gave us a 3 door car?! The car was not there on time, so we had to wait. The man dropping the car off was not wearing a mask. I asked for a receipt multiple times and never received one. The facility had not shoveled and we had to drop the car off in an ice skating rink! I would not rent from here again.5,6 Fair
Sep 2019
Pros:
The reservation shouldn’t have gone through because the pick up time I requested was when the office closed. So I paid for an extra day without using the car at all.Cons:
Making it clear that the office closed at 7pm2,0 Poor
Aug 2019
Pros:
NothingCons:
Everything6,4 Okay
Aug 2019
Pros:
Good car (Kia) with full tank. Easy dropoff on SundayCons:
Location is a bit far but cost was not low. Car was not cleaned outside/inside. Thin staff - had to wait a bit for my turn.2,0 Poor
Oct 2018
Cons:
The air bag was not functioning in the car that I rented. (The air bag light was glowing and, according to the manual, this means the air bag was not functioning.) When I called Hertz (having already driven a few miles), I was told I must rent a different car at a location 44 miles away (through Philadelphia traffic), since the 1st location was about to close. Two hours later as I drove the 2nd car away from the 2nd location, I realized the air bag light was on in THIS car too. This was actually a good thing, because when I returned I realized that the Hertz employee had not actually given me the key -- he had merely turned the ignition on. Since my wife and I had to drive home (44 miles again) in order to return my own car before beginning our trip, about 3 and a half hours passed between when we were supposed to leave on our trip and when we were actually able to leave. We had wanted to get a few hours of driving in that evening, since we had 700 miles to travel and didn't want to do it all in one day. But by now it was 9:00, we were exhausted, and we decided to wait until the next morning before starting our trip. This meant that -- rather than having time to visit with my family the next evening -- we spent the entire day driving and arrived at our destination late in the evening. When I had asked the man at the rental office for a discount, he told me I should call Customer Service. When I called Customer Service today and explained everything, they told me they could not give me a refund or even a discount because the car had been "prepaid." "You have already driven the car," the woman told me. "How can I give you a refund?"8,0 Very Good
Aug 2018
Cons:
Need more cleanOne location in Cranbury
Most popular car type | Mini |
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