Recent reviews
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7,6
Pros: The car was in good shape, friendly service.
Cons: Car wasn't ready and I had to wait to get it cleaned. Also, I expended another 90.00 for car insurance that was pushed on me last minute and they told me it would be a 500.00 deposit to not have the insurance. I was also asked to pick out a car " I liked" in person when I already chose a price package online before pickup. I waited about 45 minutes to get out with the car, and had to wait while the car inspector measured a small scratch on the bumper when I returned though I took extreme care of the car on my 48 mile 3-day rental. The car was not examined thoroughly or by the same person when I picked the car up.
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10,0
Great service
Pros: My car was ready and the staff was very nice
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5,6
Beware of Saturday !
Pros: When i picked up car Tina was very nice and professional.
Cons: I understand Saturday is a weekend, but when they know its going to be so busy, why not schedule extra help? the office was SRO and i didn't want to wait 90 minutes just to return a car. the Cottonwood Enterprise rental experience lately sure makes me miss Jerry Phelps ! I might just carry a picture of her just to remind myself of what a car rental experience should be.
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6,4
decent rental experience
Pros: nice car, the woman who helped me when i picked up the car was very courteous and professional.
Cons: the woman who checked the car back in may have been more interested in showing off her cleavage than customer service.
review from
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5,6
Beware of Saturday !
Pros: When i picked up car Tina was very nice and professional.
Cons: I understand Saturday is a weekend, but when they know its going to be so busy, why not schedule extra help? the office was SRO and i didn't want to wait 90 minutes just to return a car. the Cottonwood Enterprise rental experience lately sure makes me miss Jerry Phelps ! I might just carry a picture of her just to remind myself of what a car rental experience should be.
review from
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6,4
decent rental experience
Pros: nice car, the woman who helped me when i picked up the car was very courteous and professional.
Cons: the woman who checked the car back in may have been more interested in showing off her cleavage than customer service.
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