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One location in Columbus
2 locations in Columbus
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10,0 Wonderful
Nov 2020
Pros:
Helpful staff made a last-minute change easy.2,0 Poor
May 2020
Cons:
I did not use my rental. It was cancelled with Hertz on 4/20/2020 due to Covid 19. I have yet to see my refund despite repeated promises from them. Then today I read that they are possibly applying for bankruptcy. Sorry to leave my comments/problem on this forum but I just could not sit through another call. You can call me at 317/340-5611 if you are able to help me with this problem. Thank you, Rhonda Denzio6,0 Okay
Jun 2019
Pros:
Pickup was easy. Nice staff.Cons:
The car was dirty when picked up. We usually receive a car that has been washed. They took extra money from us and we cant get an answer as to why. Been trying to get our money back for three days.6,8 Okay
Apr 2018
Cons:
I booked with a third party online and it never mentioned about the 25 and younger fee so I was thinking we got that waived and didn’t have that charged10,0 Wonderful
Feb 2018
Pros:
Loved how easy it was to pick up and drop off! Car was very clean and drove perfectly. Nothing bad to say at all!8,0 Very Good
Oct 2017
Pros:
Easy, convenient drop off6 locations in Columbus
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8,0 Very Good
Jan 2021
Pros:
Car was brand new and very comfortable.Cons:
Enterprise did not replace the car when we noticed a crack on the Car's windshield. The Crack kept growing but they were adamant that it was very normal and did not need the car to be replaced for that.10,0 Wonderful
Oct 2019
Pros:
Yes, they took me back home also, which was nice. The kid who took me was friendly.10,0 Wonderful
May 2017
Pros:
From the beginning to the end of this process Enterprise representatives are excellent!10,0 Wonderful
Nov 2016
Pros:
Customer service was great, car was clean and in good condition.One location in Columbus
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9,6 Wonderful
Jul 2017
Pros:
Easy pickup of the car. Friendly staff member. Car was fueled, clean, and ready to go.Cons:
The vehicle smelled like covered-up smoke. However I'm pretty sure when I reserved it, it was supposed to be a non-smoking vehicle.4,0 Mediocre
May 2022
Most popular car type | Standard |
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