Pick-up location | Colorado Springs |
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Hire locations | 29 |
Airport locations | 10 |
Mini |
Economy |
Compact |
Intermediate |
Standard |
Full-size |
Luxury |
People carrier |
Passenger van |
SUV |
Commercial |
Pick-up truck |
7,5
Good
126 reviewsCleanliness
7.0
Comfort
7.6
Pick-up/Drop-off
7.6
Value for money
7.0
One location in Colorado Springs
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8,0 Excellent
May 2021
Pros:
Ease of pick up and drop offCons:
Was hoping for Chrysler style with stow and go seats. Made use difficult but we managed2,0 Mediocre
Nov 2020
Pros:
Didn't get to pick up rental car because they were closed.10,0 Excellent
Nov 2020
Pros:
Friendly staff, convenient on-site (airport) location9,6 Excellent
Aug 2020
Cons:
Instructions on pick up at COS would have been very helpful. We had to make 3 trips around the terminal to get to the correct place to obtain car.2,0 Mediocre
Aug 2020
Pros:
Staff was apologetic.Cons:
There was no rental car available.8,8 Excellent
May 2020
Cons:
Smoker was in the car previous to our use7,1
Good
139 reviewsCleanliness
7.8
Comfort
7.7
Pick-up/Drop-off
7.7
Value for money
7.1
5 locations in Colorado Springs
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10,0 Excellent
May 2021
Pros:
Pickup at COS was easy for FastBreak members. Bypassed the line, picked up the keys in 30 seconds. The Mazda CX-9 was larger than what we had reserved, which came in very handy. The car was clean and in very good condition. Drop off at COS was super easy--a courteous attendant took the info and within a couple minutes we were inside the terminal.Cons:
The car was a bit pricey ($80/day) and LDW coverage (had I gotten it) would have been another $35/day.10,0 Excellent
May 2021
Pros:
Staff was very friendly and helpful. I will only use budget in the future!!Cons:
All good!2,0 Mediocre
May 2021
Cons:
The agent asked me if I wanted an SUV instead of the sedan I’d originally rented because I had my family with me. He said absolutely nothing about an upcharge, upgrade, or any additional cost. As rental car companies often upgrade for free, I took that to be the situation here. But when we received the bill they’d charged us significantly more for the SUV. We were also three hours late returning the car but they charged us an entire day extra. Never using Budget again.2,0 Mediocre
Apr 2021
Cons:
I reserved a full size car at the airport. My flight was delayed and by time I got to the rental counter no one was around even though they were still supposed to be open. I ended up having to uber from the airport and back in the morning, costing about 2 days worth of the rental car. I finally get the car the next day and it's a Kia Optima, nice car but mid-sized not full size. Then when I return the car at the end of the week, I topped off with gas before returning, I'm charged a $10 fuel surcharge because they say they gave me the car with 18.5 gals of gas and I returned it with 17.6 gals. $10 for 1 gal of gas that I was supposedly less from when I started, when there is no digital gauge in the car to tell me exactly how many gals I have in it when I started. And guess what. The Kia Optima only has a 18.5 gal fuel tank. So it is impossible to return with 18.5 gals because there is no fuel station in the parking lot.2,0 Mediocre
Mar 2021
Pros:
Pick up staff was rude and difficult- will not be back because of manager and older gal we had to deal withShe lied to us drop off member was super nice and helpfulCons:
STAFF that u get what u reserved or at least comparable Vehicles are not chosen for just seating also baggae especially when what u requested are in lot. I will never use COS AIRPORT for rentals again The customer service was horrendous and we are local to COS- hope our visitors are not treated this way.2,0 Mediocre
Feb 2021
Cons:
Everything. I had plans to leave. Could not get car because of card declined and they would not let me put deposit on my bank account7,9
Good
78 reviewsCleanliness
7.2
Comfort
7.3
Pick-up/Drop-off
7.7
Value for money
7.0
5 locations in Colorado Springs
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10,0 Excellent
Jan 2022
10,0 Excellent
Dec 2021
10,0 Excellent
Nov 2021
8,0 Excellent
Mar 2021
Pros:
Pickup was a good experience. The two employees at the Hertz location were very professionalCons:
I was charged for an additional day. I contacted Hertz at their main number and the agent was friendly and assigned a case number. I have not heard from anyone yet. I called the rental location for help twice. I was told they were too busy to help me out. They never called me back as they promised. Very disappointed with their response.10,0 Excellent
Mar 2021
Pros:
Close proximity to my location. Nice staff10,0 Excellent
Feb 2021
Pros:
Pick up and drop off were really quick and easy. Also, very affordable rates.Cons:
The car I used was very uncomfortable but that isn't hertz's fault. I'll know now not to get that vehicle again.7,9
Good
58 reviewsCleanliness
8.7
Comfort
8.7
Pick-up/Drop-off
8.5
Value for money
7.9
4 locations in Colorado Springs
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10,0 Excellent
May 2021
Pros:
Staff was very friendly and caring for my needs.10,0 Excellent
Feb 2021
Cons:
Nothing, friendly office7,6 Good
Aug 2020
Cons:
Vehicle delivered to me with a flat tire, cracked windshield, a dirty interior windshield, and duct tape on the windshield and roof.2,0 Mediocre
Jul 2020
Cons:
Even though AVIS shows cars available on both their website and 3rd party websites they had none available. I had a confirmation number for a reservation and 5 minutes later the called me and said they had zero available for that day! What the heck! You shouldn’t e able to reserve a car if their aren’t any available.10,0 Excellent
Nov 2019
Pros:
I accidentally booked for the wrong day, but the pickup staff was entirely gracious and friendly. They got me a car a day earlier than I had mistakenly scheduled and had me out the door on time.3,6 Mediocre
Sep 2019
Pros:
The staff at Colorado Springs airport was friendly and efficient as well as the customer service representative I spoke with about my extra charges and despite the fact that he couldn't eradicate the excessive charges he was kind and sincere.Cons:
I am aware that Gunnison Airport has few travelers this time of year and was not surprised when there wasn't an agent at the desk when I returned my vehicle, however I was unknowingly charged a $100 cleaning fee and would like an explanation of why at the time I returned the car.7,0
Good
97 reviewsCleanliness
7.1
Comfort
7.5
Pick-up/Drop-off
7.3
Value for money
7.7
9 locations in Colorado Springs
Locations in Colorado Springs
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2,0 Mediocre
Apr 2021
Pros:
nothing . our car I booked was not availableCons:
have a vehicle4,0 Okay
Mar 2021
Pros:
We thought we were renting from the airport location. My mistake, so we took Uber over to the correct place. We were supposed to have a mid-size SUV but when we got there, there was only a Camry and a compact SUV (Ford Escape, I think). We had 5 adults and luggage for skiing, so these were not an option. The staff there was very accommodating and did find a van that was finishing up a repair at a body shop. One of the employees took us to get food during the 45 minutes or so that we waited, so that was nice. I'm not sure the tires on the van were Colorado traction legal. We were traveling from Colorado Springs to Breckenridge. I saw a digital highway sign that Traction Law was in effect, but was not sure what that meant until someone explained later. Made it over the pass near Alma Ok but later that night had to get a push in Breck. Since the law was in effect , the van was required to be 4WD (which it wasn't) or have snow tires, which I don't think it did.Cons:
Getting the right vehicle.10,0 Excellent
Mar 2021
Pros:
Pick up and drop off was fast and easy. I was asked if I needed a ride which was greatly appreciated. I didn't need one this time but I might in the future.10,0 Excellent
Oct 2020
Pros:
The staff was super friendly and helpful. We appreciated the whole experience and will not rent from anyone else.Cons:
We can’t think of anything they could have done better.9,2 Excellent
Sep 2020
Pros:
YesCons:
Car was not very clean inside, considering Covid restrictions. Someone had also smoked in the car, previously.10,0 Excellent
Sep 2020
Pros:
Friendly staff, accommodating drop-off and pick up was easy.One location in Colorado Springs
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10,0 Excellent
Aug 2020
Pros:
Staff was very candid and helpful.Cons:
Nothing could have been better.10,0 Excellent
Aug 2018
Pros:
Easy, convenient, no problems10,0 Excellent
Jul 2018
Pros:
Very efficient. Friendly, but one expects that.8,0 Excellent
Jul 2018
Pros:
Good car and close, on-airport pickup and drop off.Cons:
Slight wait for a vehicle (~45 min) as they were renting them out as fast as they were being returned.10,0 Excellent
Jul 2018
Pros:
Fast and courteous service10,0 Excellent
May 2018
Pros:
Ease of check in and check out.Cons:
Can’t add a spouse for free.National
No score is available
Cleanliness
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Comfort
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Pick-up/Drop-off
-
Value for money
-
One location in Colorado Springs
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Reviews
10,0 Excellent
Jul 2018
Pros:
Roomy vehicle. Comfortable price! Waited up late to help us get car.Cons:
Nothing.10,0 Excellent
Jul 2018
Pros:
Roomy vehicle. Comfortable price! Waited up late to help us get car.Cons:
Nothing.Easirent
No score is available
Cleanliness
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Comfort
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Pick-up/Drop-off
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Value for money
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One location in Colorado Springs
Sunnycars
No score is available
Cleanliness
-
Comfort
-
Pick-up/Drop-off
-
Value for money
-
One location in Colorado Springs
U-Save
No score is available
Cleanliness
-
Comfort
-
Pick-up/Drop-off
-
Value for money
-
One location in Colorado Springs
Most popular car type | Intermediate |
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