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2 locations in Chalmette
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Reviews
2,0 Poor
Nov 2022
10,0 Wonderful
Oct 2022
2,0 Poor
Oct 2022
2,0 Poor
Oct 2022
2,0 Poor
Jan 2022
6,0 Okay
Dec 2022
One location in Chalmette
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Reviews
2,0 Poor
Oct 2022
2,0 Poor
Sep 2022
8,0 Very Good
May 2021
Pros:
Houston staff was helpful and understanding.Cons:
Pickup in New Orleans could have been better: the representative did not give us a chance to inspect the car nor did he notate the amount of gas in the tank. Luckily we took a photo showing the tank was not full when we received the car, because in Houston at drop off they were expecting the car to be full until we explained and had the picture as proof. We also discovered while driving that one of the headlights was out, which the New Orleans representative did not inform us/note down, but the Houston representative noticed immediately before we even told him.10,0 Wonderful
Sep 2019
Pros:
No one in line when I picked up vehicle or dropped off!!8,4 Very Good
Jul 2019
Pros:
Staff and cleanliness and accessibilityCons:
Thought it was a little expensive but in hindsight I think it was the fact that Louisiana state tax is 25% so that amped up the price. Good car overall. It may need an oil change and the transmission feels weird in lower RPMs2,0 Poor
Mar 2019
Pros:
Nothing. I booked a car and when we got there we were told there were no cars for us. Nothing was offered to make the experience right besides "you could wait about 5 hours."Cons:
Having a car available! Or, not letting me book a car online when none were available.4 locations in Chalmette
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Reviews
2,0 Poor
Apr 2021
Pros:
We received a call on the way to DTW airport Detriot by a man saying there was a mix up with our reservation as they were closing at Noon. Note I made this on March 20 and he is calling me on April 3. We cannot make it before closing as we land at 4:00 so he modified our reservation ON HIS OWN ACCORD to MSY and a new price of $1110 vs the $483.88 Cannot get any help at counter because it was made thru Kayak / Priceline and can’t get a hold of anyone. Finally I call Avis and she gets me an unpublished deal of $797.79. I received a reminder email on April 2 too. Someone did a bait and switch on me and owes me $313.91. I expect an email or call ASAP Jeff Murray (616)840-2039 or jjmurray7@aol.comCons:
See above2,0 Poor
Apr 2021
Pros:
Literally nothing.Cons:
Everything. The guy was an hour and a half late then just said, “Oh well you shouldn’t have been able to book it earlier.” No apology, no discount... It ruined our whole day because we were two hours late after he had to drive us to another location because the one I reserved the car at apparently only had a 12-passenger van he kept trying to get us to take. There were three of us! We didn’t want the damn van.8,0 Very Good
Feb 2019
Pros:
Fadt checkoutCons:
Hours are limited so you cant drop off earlier than 8 am or later than 6 pm.2,0 Poor
Mar 2017
Pros:
Car got good mileageCons:
When we went to pick up our car in New Orleans they said they ran out of the small SUVs that we had reserved. They only had a car for us. The car had cigarette smoke smell in it.8,0 Very Good
Dec 2016
Pros:
The serviceCons:
Not much6,0 Okay
Dec 2015
Pros:
just dropped car off2 locations in Chalmette
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Reviews
4,8 Mediocre
Nov 2016
Pros:
The fact that the supervisor at the new Orleans east location was able to accommodate us for our reservations with the chalmette location.Cons:
The fact that we called to get directions to the store and was told they had no vehicle for us to pick up for our time set 3 weeks prior. They called the day before to verify our reservations and still didn't have the common courtesy to pick up from the other location for us to have a vehicle. To me that is poor management and laziness.One location in Chalmette