Pros:Excellent. Friendly, helpful, professional staff. Nice vehicle. Well done!
Pros:I had ordered a small car to keep the prices low and they offered me a large vehicle and I asked for a pick up truck and they gave me one at no extra charge great service great company policy
8,8 Very Good
Pros:Everything EXCEPT.... (see what I didn't like)
Cons:I had been provided this address 1, 1000 Airport Road, Leduc, AB T9E8B7 which is wrong. The correct location is inside the airport. It was extremely difficult for me to pick up the vehicle because of that.
Pros:Quick and easy pick up and drop off
Pros:Good keep with 4wd
Cons:Hood rattles and bends when hit by gusts of air from passing tricks
Pros:They are friendly
8,8 Very Good
Pros:Good car, nice people
Cons:Driving force didn't actually have the style of car we rented. Ended up with a tiny car. It worked out though.
Pros:From the shuttle driver who picked us up at the airport to the counter staff at the rental agency itself, all were polite and courteous. The car was ready and we were given good instructions as to the "after-hour" drop-off process.
8,0 Very Good
Pros:Vehicle was clean staff friendly
Cons:Check in took way to long... knowing that they had vball teams coming into Edmonton for a tournament and rentals were going to be higher than normal on a wed they did. It have enough staff to help. Check in was Long and they were always answering phone thru out for shuttle pick up.
Pros:Price, ease of booking, pickup and dropoff
Pros:Upgrade vehicle was a perfect choice, wonderful travelling car, drop off time was excellent
Cons:shuttle from airport to sparrow cres would boost your business tenfold, work around that airport tax if possible, I was diappointed at what the charge would be for cost of shuttle service.
8,0 Very Good
Cons:The rental had snow tires which were a bit loud. This was for a rental in summer time,
Pros:We liked everything about our rental
Cons:nothing could have been better. enjoyed dealing with Routes
8,4 Very Good
Pros:The stuff was very friendly and approachable.
Cons:I would be glad if the car had USB to phone charger ports
Pros:Service is decent.
Cons:Windshield deductible of $100 after paying $7.99 makes no sense for one rock chip. We know they will just repair the windshield until it actually cracks. It's the first car rental that's ever hit me with an additional insurance and $100 charge thereafter for a rock chip. Overall a bad experience.
Pros:The customer is great ... very friendly staff and the best rate
Pros:Prompt, efficient service. Very reasonable price.
Pros:Staff was great and transaction was easy.
Cons:May be due to construction close to the Branch, pickup time is quite long, 40 minutes. Pre Authorize deposit is usually 300/350 but they have $500 Pre Authorized amount..
Pros:Good service.Good car.Reasonable price.
Cons:Both keys linked together with a strong wire cable. This meant that if one key was lost or locked in car,both were lost or locked in. Quite worrying. Had to go to hardware store and have cable cut.
Pros:The Enterprise Reps were very friendly and worked together to get the car ready quickly. Also made my return to the airport very easy.