Caguas car hire

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Caguas, Puerto Rico
Sep 24 — Oct 1
Same drop-off
Caguas, Puerto Rico
Fri 24/9
Noon
Fri 1/10
Noon
Driver's age:

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Caguas car hire information

Pick-up locationCaguas
Hire locations2

Caguas car hire reviews and directory

Rated no. 1
Enterprise
Best rated
8.2 Excellent (57 reviews)
4 locations in Caguas
Enterprise
Locations in Caguas
  • 8.1
  • 8.4
  • 8.3
  • 8.1
  • 7.7
Recent reviews
7.9 GoodSep 8 2021
Like: Value for the money Dislike: Cars were dirty or damaged (due to normal wear and tear and previous accidents). Like renting a car from rent-a-wreck and not enterprise. However, this seems to be pretty normal for PR car rental companies. Neither like or dislike: I got a call to see how I was doing with the vehicle the day I was returning it. Very pointless phone call.
10.0 ExcellentSep 4 2021
Professional, ready to provide support.
10.0 ExcellentSep 2 2021
Good service, vehicle in good condition, fast service.
10.0 ExcellentAug 29 2021
Great car and great service.
10.0 ExcellentAug 24 2021
Se tardaron mucho para entregar el auto.La espera fue de más de una hora.
7.9 GoodAug 4 2021
It was good, and the person who let me take the car to the airport, I want to say thank you!!!, everything else was good...
7.9 GoodAug 4 2021
I like that I got a similar car to the one I wanted. The car was quite fuel efficient! I didn’t like that it took a long time, an hour or more, to actually get the car. It also took them a long time, about 45mn, for us to be able to return the car. Also, they could not give us a ride to the airport…
3.9 MediocreAug 3 2021
It wasn’t clear when renting this was off airport. There was no pickup/drop off available.
10.0 ExcellentJul 16 2021
Everything was good. The thing that can be done better is the price of the rentals. I guess civic took a toll on prices, because I had rented in the past in Puert Rico and it has never been so high.
1.9 HorribleJul 11 2021
I don’t rent cars often so I know this is somewhat on me, but I’ve never really even considered the possibility that a rental place would be close on a Saturday afternoon. When I booked the car I chose the default pickup time of 12 noon. Our flight was coming in at 3 so I knew we would be ok because it would be after the pickup time. What I didn’t know, and no one told me, was that rio piedras enterprise closes on Saturday at 2. I booked this months in advance so I had what I thought was a great price, but ended up having to pay almost double elsewhere to get a car. So make sure you know when your rental place closes. Also, enterprise, when you call to confirm for customers coming into a city that are likely flying in, and their pickup time is only 2 hours before you close on a Saturday mid day, it would be a good idea to let the customer know that.
Rated no. 2
Sixt
6.6 Good (6 reviews)
1 location in Caguas
Sixt
Locations in Caguas
  • 8
  • 7
  • 7
  • 5.6
  • 5.6
Recent reviews
2.0 MediocreApr 23 2021
NOTHINGThe car place could have been OPEN when my plane arrived. This cost me $1600 extra dollars. VERY not happy.
7.2 GoodOct 6 2019
The staff was friendly and the car was nice and clean.Checking the cars in and out took a long time and the locations of the offices were difficult to find.
6.4 GoodAug 23 2019
That particular location did not have an airport shuttle, the shuttle took me to another location where I had to take a cab to the correct location, which was a total drag since I was coming from the airport.Have a shuttle that goes to that particular location. The sixth shuttle took me to another location where I had to take a cab to the correct location, which was a total drag since I was coming from the airport.
10.0 ExcellentAug 21 2019
None
4.4 OkayJul 6 2019
Clean office.They should not try to over charge - insurance & fixed toll for daily. If those extra charges are really needed, Sixt should inform to potential customers when they search for a car.
Rated no. 3
Dollar
5.2 Okay (10 reviews)
1 location in Caguas
Dollar
Locations in Caguas
  • 5
  • 5.8
  • 5.6
  • 4.8
  • 5.2
Recent reviews
2.0 MediocreMay 17 2021
Maybe if they have the actual car they advertise.... I asked for a convertible muscle car or similar, but they were trying to get me a Jeep, even after I complained, they tried to get a Buick? Are they even serious?
2.0 MediocreDec 8 2020
The person who took care of us when we returned the car was actually nice to us.Horrible, horrible and I can’t stress this enough, horrible service. Completely disregarded our requests, extremely rude, and lied to get me to agree to pay more because they didn’t have the car I booked )Instead of giving me something similar), the car had a bad smell and the breaks were faulty, i would never ever return here.
3.6 MediocreJul 29 2020
Shuttle wait was very long, I waited for 48 minutes The totally price when I book was $46 or $56 whn arrived there it went up to $146 that’s just insane minding that I already purchased insurance online. So plus insurance I spent a total of $200 something for something that claimed to be $46... stop advertising liesBe honest and learn time management.
2.0 MediocreOct 8 2019
Service
6.4 GoodFeb 28 2019
Jennifer at the Verdanza hotel, second location, was very sweet and helpful.Dollar changed my 4pm pickup to 12. Told me I had until 5 to get there and get my car with a $10 late fee. I arrived at 4 and was told my reservation was cancelled and they had no cars. 2 other customers behind us has the same issue.
6.0 GoodJul 16 2017
Good but with room for improvement.Close to the airport, car was clean and in good condition, efficient shuttle to the airport.Pick up and drop off process is very slow, not all requirements (insurance and toll tags) are detailed in Kayak. Ended up paying 50 percent more than the quoted price.
Rated no. 4
U-Save
3.9 Mediocre (10 reviews)
1 location in Caguas
U-Save
Locations in Caguas
  • 4
  • 3.8
  • 3.8
  • 4.2
  • 4
Recent reviews
2.0 MediocreDec 21 2015
NEVER rent from USaveWhen I landed, the rental agency was closed. They knew what time my flight was coming in but they did not notify me when I booked the reservation that their office would be closed when my flight arrived. I called the national number. They said if I called the local number someone would pick up. They didn't. National number also said they would have someone call me back as soon as they opened in the morning. They did not. I called the national number several times in the morning but kept getting sent to voicemail with a promise they'd call me back. They never did. Finally called the local number in the morning. He asked what time I arrived the night before and said they were closed at that time. (Funny... the national office said they closed at a different time... ) Local guy also said said because I had not shown the night before he'd canceled the rental. I asked how could he help me now. He just said he couldn't. Told me to go online to rent a car from them. I went online and the site said to call the local office to rent a car. At that point I just gave up.
3.6 MediocreDec 12 2015
I received my rental and everything was fine. Two days into my trip the brakes on the car I rented failed and thank god I was able to stop the car. I then had to get the brakes replaced at my expense. Making the trip miserable. I was reimbursed for the brakes after I returned the car, but in no way does that compensate for the moment you step on the brakes to find there are none. This company needs to remember that vehicle maintenance and customer safety needs to come first and foremost.
9.2 ExcellentNov 23 2015
No frills rentalGreat value. I did save $$$$Car was mechanically sound but had some damage. NO POWER WINDOWS OR LOCKS.
2.0 MediocreNov 14 2015
Insurance pusherNothingThey force you to take on their insurance if you cannot produce a letter for your insurance company proving coverage. The coverage offered was 1 1/2 times more than the rental.
2.0 MediocreOct 26 2015
Need refund, was not given the carOur flight got delayed and we did not get into San Juan in time to pick up our rental, so it was canceled, however, I was still charged for this $50.00. The reference number is "4937". Please let me know what I need to do to get a refund.
2.0 MediocreOct 25 2015
No carNothing. They didn't have the car for my reservation.They passed me onto an even worse car rental place, Sixt. Never go there. Waste of time.
3.2 MediocreOct 22 2015
U don,t saveWell in the end you don't save. Lots of hidden fees that they say are mandatory, like roadside assistance insurance cost me $24.00. Not shown on my kayak reservation total. Kayak quote was $158.08 they said minimum was $184.69. That's after we went through a big hassle discussion about insurance. They would not honor my premier visa insurance. I had to call my Regular auto insurance co and get a copy of my policy for them. They also took an imprint of my credit card which they said they will keep on file for 30 days in case there is any additional charges or un discovered damage. The whole thing made me pretty uncomfortable. Not even sure they can legally do that?
2.0 MediocreOct 22 2015
No way!...we cxld our reservation and booked elsewhere.Waited 30 minutes curbside to finally call and receive no answer. Got picked up and driven to a hole in the wall building where the neighbor company was. Waited an hour while the person in front of us argued with the one service agent. Finally got to the front where he tried to scam is into buying incredibly overpriced insurance coverage and toll road packages. Ended up having them drive is back to the airport to rent with a reputable company. Don't go!!
Allied
1 location in Caguas
Allied
Locations in Caguas
Recent reviews
Avis
1 location in Caguas
Avis
Locations in Caguas
Recent reviews
Hertz
1 location in Caguas
Hertz
Locations in Caguas
Recent reviews
83 travellers who hired a car in Caguas gave the car agency they used an average rating of 7,2

Car hire locations in or near Caguas

Good to know

Most popular car type

Intermediate

When to book a car hire in Caguas

Average daily price per month
Car hire prices as pick-up date approaches

Top tips for hiring a car in Caguas

  • Book your car hire in Caguas at least 1 day before your trip in order to get a below-average price

FAQs about hiring a car in Caguas

  • Intermediate (Nissan Sentra or similar) is the most frequently booked car hire type in Caguas.

  • Take a look at our extensive car hire location map to find the best car hire deals near you.

  • A Intermediate car hire in Caguas costs R738 per day, on average.