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6 locations in Bessemer
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10,0 Wonderful
Aug 2020
Pros:
Very quick check in and return processCons:
The insurance I purchased for the rental didn't show in their system. Transmitting the data to the rental company would be nice.7,6 Good
Mar 2020
Pros:
Easy to deal with, fast and courteous. I had to switch out a car that I had rented in CA but the power steering failed. No hassle.Cons:
The car had bald tires which I didn't realize until I had to drive through a snowstorm and heavy rain.10,0 Wonderful
May 2019
Pros:
staff was friendly, pick was quick, and return was super easy.10,0 Wonderful
May 2017
Pros:
Service -- esp. the lady at the St. Pete airport. She was very social and professional -- wish I remembered her name.2,0 Poor
Apr 2017
Cons:
When I landed in Birmingham it's late the car rental closed and I have to pay double in the airport2,0 Poor
Feb 2017
Pros:
I never got to pick up the enterprise vehicle because they closed at noon on Saturday. I've had poor experiences with Enterprise before so I'm not a big fan.One location in Bessemer
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5,6 Fair
Jun 2018
Pros:
Easy pick up and drop off.Cons:
Cat was not very clean. The guy cleaning just gave it a rush job. The car itself was terrible. It didn't drive well.3,6 Poor
Jan 2017
Cons:
Budget charged me $150 more than we agreed to.One location in Bessemer
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2,0 Poor
Jan 2021
Pros:
Slow, inconsiderate staff. Car was not ready. Other customers who arrived 20-30 minutes after me received their vehicles before I did. When I asked why there was a delay, the office staff went though a back door to “find out what was going on” but never returned. There was no other staff present in the main office area for 10 minutes.Cons:
The car should have been cleaned and ready to go. I selected the 8:00 pickup time for a very specific reason. The car not being ready delayed my departure and created a significant inconvenience for me the rest of that day. The staff was slow and inconsiderate.2,0 Poor
Aug 2020
Cons:
The booking was approved for a time after the location was closed and they were not able/willing to find a location that could rent on the same day. Was required to rent from a different company at the airport.10,0 Wonderful
Apr 2019
Pros:
Friendly staff, clean new car, easy drop offCons:
Not super clear about how much gas I needed to leave in the car. I started with 2/8 of tank but didn’t want to pay $9.99/gallon upon returning so I filled it up??4,8 Mediocre
Jul 2018
Cons:
I called earlier in the day to ask for an earlier pick up time and I was was told a flat out “No”. I was disappointed there was no assistance with this issue.2,0 Poor
Jun 2018
Pros:
NothingCons:
They charge me 160$ more because they didn’t have cars in the location that I order from. So they sent me to the airport and said that it will be the same fees,but when I got there they charge me more money.i will never rent from your company anymore6,0 Okay
Mar 2022
One location in Bessemer
Most popular car type | Mini |
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