Châtel hotels

Pros: Situated in a quiet road away from the town. Friendly welcome, very comfortable bed and a good bathroom with bath and shower. A delicious breakfast at a very reasonable price. Also good is the locked storage room for boots and skis and the free parking outside.

Pros: Extremely helpful owner. Breakfast was great,

Pros: Breakfast good choices. location too far out of town centre.

Cons: nothing

Pros: Great breakfast. Home made jams. Not just a buffet, eggs and bacon and lovely local bread, very fresh every day.

Pros: Very friendly and helpful staff

Cons: ground floor front rooms facing the road

Pros: Breakfast was excellent. Very friendly helpful staff

Cons: Would have been good if there was a bar

Pros: Superb breakfast. Charming, helpful, hostess. Immaculately clean. Comfortable beds with lovely cotton sheets.

Cons: It is quite a long way up into the town without a car. Fortunately we enjoy walking and the weather was good but the uphill trek could be a drawback in the rain! There was no real bus service in the evening.

Pros: Lovely breakfast. Very welcoming host. Spotless bathroom and cosy, pretty bedroom. Bed very comfortable. The little kitchenette would have been very useful on a longer stay.

Cons: I prefer softer pillows, but this is only a very minor point.

Pros: Really, really lovely people running the hotel , they were really helpful and let us check in very early as we arrived having travelled thru the night , getting us out to the slopes that day . Great location - parking easy at hotel but also on bus route - easy to get to the best lifts for the whole area. lovely room, more spacious than most ski rooms , nice balcony and view , unexpectedly had kitchenette which was really handy . newly done bathrooms . Great breakfasts. restaurants and bars nearby walking distance, town accessible with car , could have walked tho that might have been a bit of a trek uphill but I did walk home downhill one night which was fine !

Pros: Quiet location but within reasonable distance of local amenities. Very friendly staff, we knew just enough of each others language to make ourselves understood. Very well decorated and comfortable room with kitchenette. Great WiFi connectivity. Superb breakfast selection at a good price. Free parking. Easy access 'after hours' via side door. No hesitation to stay again if in that area.

Cons: NIL

Pros: The whole experience far exceeded our expectations. Every single member of the staff was lovely and welcoming. The hotel was perfect and the breakfast to die for! I will definitely be back next year.

Pros: Pool and jacuzzi

Cons: Turn off heater in bathroom automatically at night. Ski equipment didn't dry

Pros: The hotel is great with all the comfort you could ask for, in a cozy and modern decor. The staff and the food are amazing the pool and fitness center calm and very clean and everything is walking distance from the hotel! Will come back!

Pros: Amazing staff. Incredible breakfast and wonderful atmosphere. Excellent plus best massage ever

Cons: Loved everything

Pros: Third time at this hotel. The location is great and it never disappoints.

Cons: Nothing

Pros: The personal attention (we arrived late and the staff made up a supper plate for us which we really appreciated. The room was really comfortable and clean. The breakfast was exceptional. It felt more like we had stayed with friends. I have travelled a lot and haven’t found a welcome to match it anywhere

Cons: Nothing

Pros: Breakfast provided a comprehensive choice. The evening meals were delicious. This is a family run hotel and the staff are very helpful and friendly.

Cons: The towels were a little small and had a smell which I did not like.

Cons: The wifi was not good, kept cutting out and very poor connection

Pros: Very nice family owned hotel, with a real service ethos. Breakfast is very good. Spa well equipped and full equipment provided which was most welcome after a tiring day on the slopes. Lots of good restaurants nearby too which is a bonus!

Cons: Nothing really

Pros: Family owned and ran, which certainly makes a difference! Staying at Macchi, is like being at home! Wonderful.

Cons: I only wish the tea/coffee facilities in rooms could be explained clearly.

Pros: Location, the view from the rooms, the size of the rooms and storage space.

Cons: In Rooms 21-24 and others on those floors there is no drying space for wet clothes and only one heater on the wall. Nowhere to hang ski jackets or any wet gear so we had to lay it on the floor. Not even pegs to hang it on the wall. I thought a ski hotel would have had this as standard. Niowhere to plug phone chargers in, you had to unplug the heater or the lights and even then a travel plug would not go in most of the plugs so we had to share one charger between us for all our electronic devices, phones, lap tops, shavers, hairdryer etc. You can't stand up to have a shower as there is nowhere to hang the shower handle so you have to hold it above your head. Probably quite easy things to rectify.

Pros: We had a fabulous stay with an amazing view of the mountains from our balcony. The room was large and perfectly suited our needs. Chatel is a wonderful place to stay both in the winter and summer. Highly recommended

Pros: Great service, friendly helpful staff. Excellent family rooms.

Pros: Lovely hotel, extremely comfortable bed and a lovely room with a balcony and ensuite. Excellent breakfast

Cons: Nothing

Pros: I particularly liked the size of the family room. The beds were extremely comfortable and the bedding luxurious.

Cons: I thought the spa facilities feel well short of those advertised: the jacuzzi was tiny, the steam room cold and there was so much chlorine in the pool the smell permeated the entire building and caused our eyes to be sore for some time after swimming.

Pros: Location of hotel for skiing was excellent with bus stop right outside that could take you to either ski location. Coffee and tea facilities in the room, friendly staff, nice restaurant

Cons: There were no stairs to connect the lower floors, not the best breakfast we’ve experienced.

Pros: Pretty much everything was spot on apart from parking

Cons: Parking on night of arrival was a problem, as the restaurant guests had used all the spaces - maybe they need to allocate those who stay in the hotel a space?

Pros: Beds were very comfy. Staff excellent

Pros: The Restaurant exceeded our expectations, superb cuisine. Staff were friendly and helpful. Rooms were comfortable clean and well equipped.

Cons: I found being on the street side a bit noisy with traffic and snow plough noise waking me during the night. They only have one bedroom with a bath (rather than shower) on the quieter side.

Pros: Complete staff is very friendly. Restaurant is excellent, the best we experienced in Chatel! Breakfast is not "waw", but more than sufficient and fresh. Rooms and rest of hotel are extremely clean. Skiroom is is nice, safe and heated. Location next to skibus. We will surely come back next year.

Pros: Lovely hot chocolate at breakfast ! Perfect location .

Pros: Lovely mountain wiev. Very friendly owner. Good breakfast. Very clean room. All the house is nice decorated.

Pros: Very clean and comfy room, great breakfast, convenient for ski shuttle bus, free parking. We were made to feel very welcome.

Cons: Ice in front of ski locker door could have been cleared.

Pros: Very nice hotel, comfortable bed, excellent breakfast and beautiful surroundings !

Pros: Clean warm pleasant staff and close to restaurants bars and skiing. cosy little gem. Nice breakfast

Pros: Excellent staff and view

Cons: All was perfect

Pros: Everything about it from staff / owner, room to facilities were much better then we ever imagined for the price.

Pros: A lovely hotel set in the beautiful little town of Châtel. Previously only been to Châtel for skiing holidays, but on this occasion we used it as an overnight stop-over for our summer holiday in Italy. Hotel was excellent in all aspects - clean, tidy, spacious rooms with lovely views and friendly staff. Would definitely stay there again.

Pros: Really friendly and helpful owner

Pros: Very good location for ski lifts - short walk Good value breakfast

Cons: Nothing

Pros: Excellent service and fabulous food. I was very well looked after and would stay there again.

Pros: Very authentic alpine chalet style hotel. Exceptionally clean throughout. Complimentary sauna/steam perfect at the end of days skiing. Good wifi signal throughout hotel, good breakfast with local cheese, ham, fresh croissants and bread, yoghurt and fruit plus eggs and freshly squeezed (by you) orange juice - perfect.

Cons: Nothing

Pros: Extremely clean and very homely B&B. Would definitely recommend for sole travellers. The owner was extremely helpful and the breakfast was amazing and the views in Aigle are just breathtaking :)

Pros: Convenient location.

Cons: The toilet cubicle is way too small.

Pros: Hotel was lovely, the decor and facilities were outstanding. We struggled to get the children out of the pool (even though it was a bit cold). The food in the restaurant was first class, it wasn't cheap but the quality was there.

Cons: Pool could have been a bit warmer.

Pros: Every things, super helpful staff

Cons: Nothing dislike

Pros: An exceptionally well kept, family run hotel. We loved the timeline board, It showed that they are always looking to improve. We were here on our honeymoon and there was nothing we would have changed. The only down side was that the restaurant was a little pricey for us but by the trade they have and the menu, I'd say it is very well served. Altogether, a wonderful place to stay and we hope to return one day.

Pros: The whole experience was outstanding. The staff is very warm and friendly, they were always there reaching out to us to make sure that we were happy. We ended up having dinner at both of their restaurants and the food was absolutely amazing. I strongly recommend this hotel!

Pros: Comfortabel bed, Nice staff, great view

Cons: Too expensive even for high season.

Pros: We liked Design, cleanness,and room sizes. Staff were very friendly and helpful. We booked one night and we loved it so we extended our stay for one more night

Pros: Cosy place and all very clean

Cons: Very impolite and unfriendly service. Very inflexible for normal customer requests. We asked for a table for dinner around 7 am but were told that if we did not have a reservation there were no vacancies. When looking at the restaurant about one hour later at least 5 - 6 tables were empty. Very annoying Food in the restaurant was very good but also a bit pricy

Pros: The food in the restaurant was amazing. The quality of every meal was outstanding.

Pros: The accommodation was great, as well as the two restaurants of the hotel. Incredibly good food.

Cons: When buying the ski pass in the hotel, they added an extra insurance, without telling us. When we asked them about it, the way they answered us, gave us a very unpleasant feeling. 'Everybody thinks they are well insured, but usually they are not, that is why we add it automatically. If you want to have it undone, you should go to the ski area and ask it over there'. So we finished lining up twice in the ski area, to get it undone, which was impossible. At the end of our stay, the hotel managed to cancel the insurance, but didn't manage to take away our feeling of being treated incorrectly. We didn't receive any apologies. Besides that 'detail', our stay was perfect.

Cons: Breakfast was very good but was outside room rate

Pros: Superfriendly staff, great atmosphere, great food. We got a '4 person room' with a separate room, which was much appreciated!

Cons: We didn't like... to have to go back home...

Pros: I booked an economic room, but when I checked in the receptionist told us that we would be settled in a upper grade room with view to the mountains and it was incredible. The breakfast is good with homemade bread and tasty hot chocolate. Dinner served at the hotel is delicious and at a reasonable price.

Pros: Everything. There is not a single thing i can flaw about this accomodation... the view was spectacular from our room on the 2nd floor, the beds were comfortable, the bathroom was clean, dinner was delicious and affordable and the staff were very friendly and spoke quite good english. 10/10!!

Pros: It's a family hotel, and you truly feel that vibe during your stay. The staff is attentive, warm, and welcoming. And one of the true gems of this hotel is the dinner and wine selection. We ate there every night, a gourmet French meal, with sustainable and local ingredients, served by a talented chef. The hotel is cozy, and you are welcome to lounge about and enjoy a local glass of wine, personally selected by the house expert. It was so nice to return back to the hotel after a long day of snowboarding and feel like you're coming home (but with the above-mentioned gastronomic benefits!).

Pros: Staff were fantastic, bed room was great, ski room to keep stuff warm in is great. Very accommodating, they let us arrive at the dead of night and then check out the day before as we were leaving very early. Very close to the lifts. I would definitely stay here again.

Cons: More clarity around the breakfast menu and pricing. It seems that the normal breakfast buffet is €8.50 then the bigger breakfast is €12.50, it appears that the only difference is an egg, but I can't be sure. Tasty but I wasn't sure what constituted what.

Pros: I recommend this place for jews who Shabbat the owner really tried to help us. With the sensors.

Pros: The staff are very friendly and always will to help. Very clean.

Cons: It states WiFi everywhere. You don’t get WiFi in your room and if your lucky enough to get it your restricted to 30 minutes. 30 MINUTES!! This is a joke. Don’t state that you have WiFi if 1 it’s restricted to 30 minutes and two you have to sit in the bar! Room service - The only thing they cleaned/ would do is make the bed. We left dirty bowls and glasses on the side, went skiing come back 7 hours later and everything still there. Jesus I know it’s 2 star but come on. A kettle - No kettle to make hot drinks. This is the most simplistic thing you could possibly place in a room. Or at least complimentary drinks at the bar.

Pros: The beds were extra comfy. Also the hotel owner was particularly kind and welcoming

Pros: Wonderful stay, very friendly staff, comfy bed and smooth check in etc

Cons: The coffee at breakfast could’ve been better

Pros: Staff were incredibly helpful. Just a small walk from town. Provided extra space to keep skis and boots.

Cons: Room was a little small, but we didn’t spend much time in the room. Good value for money!

Pros: I am a frequent visitor to Chatel and wanted to go for a walk down memory lane one more time! I have stayed in this facility several times and always found it to be clean and easy to access, with good parking. The wifi worked well and the staff were very helpful and personable.

Pros: Spacious room Big bathroom Good bed, quiet during the night Very kind personnel

Cons: Breakfast was a bit simple not much choice

Pros: Afternoon sun and view from balcony

Cons: Restaurant closed in low season

Pros: Clean tidy....

Cons: Didn’t like the surprise when paying the bill That breakfast was a chargeable extra, Booking.com don’t have it clearly stated on their Web site!! And 11€ for a child’s breakfast is Much!!!

Pros: Hotel did exactly what it needed to! Very short walk(cut through Car park using lift) to buses to Pre la Joux to ride Avoriaz etc and only another minute past the bus stop to the main lift for Chatel resort. Rooms nothing fancy but quaint, comfortable, warm and clean. Staff had better English than my French, although not fluent, but even when language was a barrier they were very courteous and happy to help.

Pros: Stunning views and a homely, warm and friendly reception. My son took a turn for the worse and it wasn’t any trouble having the chef make a soup (off menu) to make him feel better. Small things like this make you remember a place. Dinner serves up Savoiyard (excuse my spelling) local dishes which were rich and generous. Breakfast was good value at €11 Per head and there was free parking as promised. Did I mention the views?

Cons: Pillows - I prefer mine a little firmer but am nitpicking.

Pros: I had a wonderful, spacious room with a small balcony. The view was gorgeous. The hotel is centrally located. The breakfast was excellent.

Cons: Though the hotel was overall very good, I suggest two things: - shower curtain in bathroom - soap dispenser instead of these little pouches which are hard to open and produce unnecessary waste.

Pros: Lovely decor, very alpine. Dinner was excellent, brilliant dessert. Comfy bed and warm room with great view over mountains.

Cons: Sadly one night one room was having a loud party. Not the fault of hotel as it was stopped.

Pros: This hotel is run by an incredibly hard working family who go out of their way to ensure you enjoy your stay at their amazing hotel in this beautiful, picturesque town.

Pros: The rooms were very comfortable and clean, hotel was quiet, perfect as somewhere to put your head down after skiing!

Cons: It was dated, but all functional!

Pros: Food, view, being right on piste and having first tracks.

Cons: Room a little basic although clean. Cable car stops early/at 5 pm

Pros: Very nice place. Beautiful view. Direct on the piste from the hotel. Very kind and fast working staff. Breakfast and dinner very good quality en lots of choice. Very recommended!

Cons: Water pressure on top floor in the shower can be better. Sauna inside the building would be more comfortable. Room for skis and boots can be heated some more for speeding up drying.

Pros: Warm and friendly team. Truly ski in ski out. Hot tub and sauna lovely treat.

Cons: Confined by the telecabine - our flight was at lunchtime and transfer company advised too short a time from first telecabine down mountain to airport - so had to leave hotel a night early.

Pros: Location and atmosphere

Pros: Great atmosphere generated by very friendly staff. Perfect location for ski in ski out.

Cons: Limited access to the Chatel village/other returants in the evenings.

Cons: No Floor heat to dry ski equipment. The fact you can’t get down the mountain in the evening.

Pros: Great hotel, good food & wide availability of drinks, super friendly

Cons: only small remark I have is that you can't access the town by night due to opening hours Super Chatel Elevator.

Pros: Great food, very nice staff

Pros: The staff were lovely and so was the food

Cons: A lounge would be lovely and the breakfast coffee wasn't great although the after dinner expresses were fantastic, to figure!

Pros: Very friendly and accommodating staff. Lovely location at the top of the lift.

Pros: Restaurant food was exceptional. Shame we couldn’t eat in the hotel on New Years Eve. Would have been helpful to have been warned beforehand as it meant too late up book elsewhere.

Pros: Fast response to an email, free parking, ski locker, breakfast and dinner (jum jum! very good value for money!), friendly staff

Cons: Some noise in the room from neighboring rooms, separate beds... but all and all these are minor points!

Pros: Modern cuisine, Food excellent, nice terasse

Pros: Very nice and comfortable hotel, which has beautiful rooms, cosy feeling and very nice staff. My husband and I spent 2 amazing days there. Very clean room and comfortable bed. The sauna was a great plus and so were the leisure rooms.

Pros: lovely people, basic accommodation but really clean.

Cons: Better variation in the evening meal.

Pros: Food fantastic! Staff excellent. Rooms spotless and beds really comfortable. Good location in regards to gondola and bus stop.

Pros: My 7 year son and I really enjoyed the hotel. Very friendly staff who made our stay special.

Pros: Excellent friendly customer service. Very happy to answer questions and go the extra mile.

Cons: N/A

Pros: te food was excelent and good value

Pros: We really enjoyed the meals at the hotel and the convenience of the location. They have a great wine selection and have a cool bar to hang out in before/after dinner.

Cons: The rooms tend to be on the smaller side (for American standards)

Pros: We liked this hotel. Great location next to the ski lift, nice room, excellent food and very friendly owners.

Pros: The food was typically French and very good. Staff couldn’t have been more friendly and the whole experience was very relaxed. Didn’t know they had a pool and wish it was made clearer on booking.com form. The bus service into the centre was excellent and as a base for skiing, the hotel was a very good location.

Pros: Location just by lift, as half broad the food was very good and a big change over last years

Pros: The host was perfect and very friendly

Pros: Highly recommend this hotel. Hosts are very kind and helpful. The hotel was in a great location and we used the ski hire below, which was very convenient. The food was fantastic which is exactly what you need after a long day on the slopes. Thank you we had a fab time!!

Pros: Location, convenience

Cons: Quality of accommodation and facilities poor.

Pros: Good location. Clean rooms. In a small village, not far from the village ski slope gondola, which was cheap to ski on (20 EURO). Free Wifi in reception area. Secure Ski storage at the rear. We had a nice meal in the restaurant.

Pros: Homely, family run hotel. Excellent breakfast. Very good evening meals. Friendly staff.

Cons: Bathrooms are a bit small.

Pros: Comfortable clean room in an ideal place to ski in the valley. Great price.

Cons: Nil

Pros: Ok breakfast could have done with choice of porridge

Cons: Enjoyed it x

Pros: Traditional, nice owners. Bathroom available outside room. Very handy if you're with more people.

Cons: In the family room an option to close between the bedrooms would be nice.

Pros: Clean and comfortable bed with a great view down the valley

Cons: Decor a bit tired and rooms very small

Pros: Lovely location, very tradition and cosy! Excellent value for money!

Cons: Having to leave!

Pros: Breakfast was typical continental and plentiful. We were late down for Breakfast and they went out of their way to accommodate us. The restaurant was very good we ate three out of four nights and it could have been a restaurant in its own right not just hotel food.

Cons: Cant think of anything

Pros: Brilliant location- only a few steps away from the bus station and a few minutes walk from SuperChatel lift. Wonderful mountain view from room, and balcony if you wanted to sit out.

Cons: Room was basic and quite small. A bit shabby. Above the hotel was a popular restaurant- expensive, so we didn’t eat there, but half board option for some might be a consideration.

Pros: Everything! Perfect for a 2 night stay and would have been happy to stay longer. Very clean, tidy and comfortable...what more could you ask for. Boot warmers And open lockers meant dry kit and kept out of the room.

Pros: The restaurant had lots of choice and the food was beautifully cooked. A great ski room with heated boot racks was a welcomed addition. Owners were very friendly and couldn’t do enough for you.

Cons: Uphill walk to the gondola (no fault of the hotel!) so we used the bus to Linga and Pre de Joux most days which was almost next door to the hotel :)

Pros: Great location and helpful friendly staff. Three minutes walk to Super Chatel gondola and thirty second walk to main bus stop in the centre of town. Discounted rates in the underground car park which is next door.

Pros: basic but warm, great location and staff very good

Cons: bit more modern

Pros: Very fiendly family run hotel in a great location to the Super Chatel Lift and local bars and resturants.

Cons: Heating in the downstairs rooms could be improved.

Pros: Breakfast O.K. Location very central along the torrent but very silent owing to triple glasing. view on mountain summits.

Cons: everything O.K.

Pros: Excellent and kind host!

Pros: Close to 2 raging rivers. Staff were very friendly and welcoming.

Cons: Small and dated. Smelly

Pros: Great hosts

Pros: The staff was super nice, the hotel has a distinct family-run atmosphere. Although some of the equipment and furniture is a bit on the simple or worn side, the room, bathroom and the rest of the hotel are impeccably clean.

Cons: The bathtub does not have a shower curtain - either you shower kneeling down or flood the bathroom. Internet access is a disaster - until 23h when most guest have gone to bed it cuts out every 5 minutes, requiring to login in new each time, truly painful.

Pros: Breakfast was good, buffet style, plenty to eat. Evening meals of a high standard, lots of food.

Cons: Rooms a bit more basic than expected but satisfactory.

Pros: The peaceful environmental and the good food and service of the staff especially of the chief woman of the hotel.

Cons:

Pros: 4 nights 3 different rooms. 1st room smelt strongly of sewage. Moved begrudgingly to another room and was then made to move again because the second room had been booked by someone else. All rooms very basic. Not sure the second room has been cleaned prior to our occupation. Avoided the hotel throughout our stay. Told on check out that the second room was more expensive. I think the owner decided not to push this when he saw the look on my face!

Cons: Old fashioned, tired and dirty.

Pros: Good central location

Cons: Room dark and tired.

Pros: Very nice staff, good breakfast, nice bar too hang out in the evening, food in the restaurant also a decent standard. Second time staying here.

Cons: Bathroom and shower were quite small

Pros: Close to centre Chatel

Cons: Nothing

Pros: The breakfast was just enough and filled you up till lunch, the bed was very comfy and the staff were brilliant

Cons: the boot room could of been heated

Pros: central, clean, comfortable. There is a small sauna, you need switch it on yourself but it heats up real fast

Cons: coffee at breakfast is, ahm, really bad. You would not believe you were in France. Even at a roadhouse in the US it would be better.

Pros: Breakfast was good - eggs, ham, cheese, bread, croissants, and coffee/tea, fruit juice, yoghurt.

Cons: For some reason the hotel could not find our reservation via Booking.com but luckily they had a room available and were able to accommodate us.

Pros: The location isn't too far a walk from the centre of town

Cons: Truly awful attitude from the man behind reception, who I think is the owner - rude, unhelpful & arrogant. Very bad wifi, dirty, cheap, badly equipped and then they took our payment without giving us the opportunity to pay on the card I wanted to which incurred unnecessary charges! When we arrived he arrogantly said our room wasn't ready - no 'sorry' or anything. So we went away and came back later. I should have known what our stay would be like just from that first encounter! No wifi in rooms - and painfully slow & intermittent wifi in the hallway by the door which is the only place I could get it. When I said to him that I couldn't get any wifi connection in our room and that the wifi in the hallway was impossibly slow, he said that his wifi was fine! No apology or effort to help. Reminded me of Basil Fawlty! Room service entered when we had put the 'do not come in' sign on the door and when I had told the man behind reception that my husband was ill - I mentioned this to the man and he got angry and said a sarcastic 'bye bye' and told me we could leave any time we want! Dirty old carpet in room. 2 light bulbs out. No bath plug. Only 2 electric sockets in a room designed for 4 people. No hooks to hang coats & only one high shelf for entire family to put their things on. A loo lid that caves in when you sit on it - and I am only 8 stone! Car parking as long as no-one else has parked in it - only about 5 spaces available for whole hotel. Radiators that don't keep the room that warm. This man does not make any effort to deserve your money!

Pros: Comfy bed

Cons: No lights in bedroom, shower didn’t work and head was broken.