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|"Friendly and helpful staff"||(in 27 reviews)|
|"Amazing location, super clean with everything."||(in 16 reviews)|
|"Pool clean and staff are nice"||(in 42 reviews)|
|"Guests may not realise that they are being charged additional for pool service."||(in 5 reviews)|
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The staff was very friendly. The included breakfast buffet was good and plentiful. The pool was nice. The room was nice. They had free movies. It was wonderfully quiet. The staff went out of their way to help and be accommodating. We would stay here again.
I thought that it might be on the beach, but there is actually a fairly busy road between the hotel and the beach.
It is cozy,natural and very comfortable. Staff are friendly and most helpful. I have already recommend it to family friends and will do so in future.
The location was excellent,rooms were modern and kept in good condition. The restaurant had a great decor with a very pleasant outlook. The menu was diverse and reasonably priced. The pool area was very clean with tropical gardens surrounds it was a highlight. the staff overall appeared happy and reasonably efficent. I would stay at this hotel again.
I thought checking out was very complicated when staff had'nt given me payment receits during my extra time spent and up grades made. This lead to confusion at the end and delays in our departure while investigations were made, which were never resolved.
At breakfast the chef and staff welcoming and smiling real attention paid to guests; the quality of buffet was excellent, fresh fruit juice would have been a plus. Very nice swimming pool.
Noise during the nights very disturbing. Due to my mistake in booking Nov 10-13, 2010 I only stayed 2 nights (Nov 11 and 12) and of course paid for 3 for "no show"; despite the fact I proved to reception that Nov 10 night I stayed in another hotel next door (reception called to check) and asked if my stay could be extended to Nov 14 instead and/or at same rate; it was not possible, the room rate offered was nearly double: not even upgrade suggested. I asked to meet with manager to find a solution but did not, so I left to Bangkok a day earlier with disatisfaction: I was not a happy 'customer'. Staff at reception don't have enough knowledge of English.
The swimming poool is very good (10). The room is nice, but there is (almost) nowhere to hang your wet towels (8). The breakfast buffet is ok, but not spectacular (6).
When we booked the room, we asked for a room with a king size bed. When we got there, they gave us a room with to separate beds. The hotel was full, so they could not give is the room that we wanted, even though we had asked for this when we made the booking.
When you stay at Bann Pantai Resort in Cha-am, you'll be on the beach, a 1-minute drive from Cha-am Beach and 10 minutes from Santorini Park. Featured amenities include a computer station, a 24-hour front desk, and luggage storage. Guests may use a roundtrip airport shuttle for a surcharge, and free self parking is available onsite.
based on 270 reviews
Value for money
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Most popular landmarks
- Cha-Am Beach 0,7 km
- Cha Am Hospital 1,5 km
- Cha-am Forest Park 2,1 km
- Wat Rat Charoen Tham 6,1 km
- Cha am Lagoon 7,3 km
- Mrigadayavan Palace 11,1 km