Good to know
|Distance to city centre||3,6 km|
|Nearest airport||Lisbon Humberto Delgado|
|Distance to airport||29,1 km|
Time of year
Show reviews that mention
|al a carte||in 8 reviews|
|amazing hotel||in 69 reviews|
|beautiful location||in 38 reviews|
|bit far||in 31 reviews|
|comfortable bed||in 32 reviews|
|dinner buffet||in 11 reviews|
|district is calm||in 2 reviews|
|excellent service||in 13 reviews|
|facilities staff||in 82 reviews|
|food good||in 14 reviews|
|free wifi||in 19 reviews|
|got an upgrade||in 5 reviews|
|large rooms||in 47 reviews|
|natural park||in 3 reviews|
|pool area||in 91 reviews|
|restaurant and bar||in 34 reviews|
|room is big||in 69 reviews|
|spacious room||in 69 reviews|
|staff and service||in 107 reviews|
|wide selection||in 13 reviews|
Main hotel very clean, reception staff lovely, room great. Nothing not to like.
The pool area! Pool itself was fine, children loved it but the surrounding area wasn’t clean, always rubbish on the floor, tables were dirty, sun beds broken/not clean. Pool bar staff nowhere near as friendly/helpful/accommodating as reception staff (with the exception of one of them). Also resort (pool area in particular) was very windy for much of our stay, to the extent on occasion sun beds (unoccupied ones) were physically moved by the wind.
I stayed in this hotel from 26th July until 4th August. They charged me twice and my card was blocked as result! Second time was after checking out when I already paid my bill ! I spent half a day sanding them e-mails, explaining the situation and they promised to contact with me during the day. Finally, they didn’t connect with me and I still don’t get my money back!
Had a warm welcome and Lovely friendly staff at the front desk, staff wasn’t very friendly at breakfast
Girl who make omlets.
Horrible for 5 star resort. This Sheraton is an example of disaster of management. First of all checkin is at 16 oclock. Do you think is posible to have apartment at 15.59? No, of course not, even you are in the lobby from 14.30. No bar in the lobby to spent time. We received at 16.30 after many requests. Luggage and almost 17. Is only hotel in my entire history of booking (more then 100) where you have to wait 30 minuts in the morning your turn at breakfast (picture atached) You have to pay for wifi in the room. Ok i payed, “2 euro, per adult\day”. Of course your 13 year kid is considered an adult and they charge this. After i payed they said to me i can connect 2 devices. (We were 4 guests 2 adults and 2 kids). Even if i payed at the checkout, they still keep blocked on your creditcard the entire amount guarantee, more then 2 weeks. Do tou think you have for ex cofee in the room? Yes, you have. Nespresso machine and costs 3 euro each. Every single thing you make in the property you feel they rub you. Avoid.
The hotel aanounce proudly to be a five star hotel but it is only worth 3 stars We hired a luxury apartment for six persons with 3 bed rooms but it not equipped for so many People and in a rather run down condition We can mentioned amongst others The washing machine was out of order The main door could not close properly The lock on th toilet door did not work There where only two glasses and no coffee cups, no toilet paper No chairs for the terrace so we could sit outside in one of the four terraces .. And a lot of other small items
As mentioned above
Sheraton Cascais Resort has an enviable location on Portugal’s sweeping Atlantic coast just 30 minutes from Lisbon and about a mile from the famous Guincho Beach, one of the best surfing spots in Europe.The Resort, located near the finest golf courses in Portugal, has a fine dining restaurant and bar, a world-class wellness & beauty spa, a health & fitness club and two outdoor swimming pools, overlooking beautifully landscaped gardens. Offering 156 accommodations from Deluxe Rooms to 3 Bedroom Suites that transform our guests’ experience. A Glass Terrace restaurant with access to the garden provides a welcoming atmosphere. Our luxurious Serenity Spa offers a wide range of wellness and reinvigorating treatments to recharge both body and soul. Evoking tranquility and serenity, the rooms and suites are integrated within the beautiful surroundings and overlook the resort grounds and gardens.
based on 2 489 reviews
Things to know
- Comfortable beds
- Spacious rooms
- Pleasant hotel grounds
Policies vary by room type and provider.
Reviews about Sheraton Cascais Resort
Most popular landmarks
- Quinta Da Marinha Golf Course 248 m
- Oitavos Dunes Golf Course 1 km
- Oitavos Fort 1,1 km
- Guincho Beach 2,8 km
- Boca do Inferno 3,1 km
- Museu do Mar Rei D. Carlos 3,5 km
|Cascais Aerodrome||9,3 km|
|Lisbon Humberto Delgado||29,1 km|
|Cascais Chiasso||4,1 km|
|Lisbon Lisboa-Santa Apolónia||29,2 km|