Good to know
|Distance to city centre||9,4 km|
|Distance to airport||12,9 km|
|"customer service was excellent."||(in 8 reviews)|
|"Staff was incredibly friendly and attentive."||(in 25 reviews)|
|"The beach is awesome !."||(in 9 reviews)|
|"Food not authentic- food was bland"||(in 2 reviews)|
Time of year
Show reviews that mention
|add ons||in 1 review|
|breakfast was great||in 13 reviews|
|casitas||in 3 reviews|
|excellent hotel||in 27 reviews|
|excellent service||in 25 reviews|
|food was bland||in 2 reviews|
|minor item||in 1 review|
|needs to be updated||in 3 reviews|
|ritz||in 9 reviews|
|staff are super||in 41 reviews|
|swimming pool||in 17 reviews|
|tuesday thru thursday||in 2 reviews|
|value for the money||in 13 reviews|
|variety restaurants||in 9 reviews|
|worth the price||in 7 reviews|
Every thing really . The location , the rooms , the cleanliness , the service , the dedicated staff especially at the beach and pool areas , the comfort and the ambiance in general .
Claiming that the hotel is crowded ,They tried to give me lower floors room though I did not book the lower floors ! I was upset at the beginning as I do not like the noise from the pool but they immediately moved me to the 7the and 5th floors . Seaweed was not a problem at all during our stay as the hotel was taking a great care in cleaning the beaches regularly and the problem was minimal that it didn’t affect our swimming or beach activities .
loved everything. lovely experience
I felt house keeping and cleanliness was excellent Concierge was very informative The hotel was luxury
The hotel has a very nice breakfast. It is right on the beach. Great location. Two outdoor pools. Cabanas on the beach and attentive wait staff.
The whole team are the kindest and attention people that I had ever seen in a luxury hotel
Nothing. It was absolutely perfect.
The Ritz-Carlton is a luxury hotel brand at which upscale travelers can count on a five-star experience with beautiful surroundings. This American-based international hotel brand is chosen by luxury travelers who expect a consistently deluxe stay, and The Ritz Carlton, Cancun offers just that.
The luxury resort has been consistently ranked among the finest hotels in the world and is proudly known as Mexico’s most awarded resort. Perfectly perched along the sparkling waters of the Caribbean, The Ritz Carlton, Cancun is located on one of the finest beaches in Mexico. Each accommodation, whether guest rooms or suites, offers a luxury beach chic vibe with modern décor and locally inspired accents. Each room features a spacious layout, a private balcony overlooking the ocean, luxury linens, personal gourmet coffee machines, fully stocked refreshment cabinets, and 24-hour in-room dining.
In addition to a gorgeous stretch of Mayan Coastline for a luxurious escape to the sea, The Ritz Carlton, Cancun offers guests two award-winning restaurants, Fantino and The Club Grill, nine dining outlets, a spa, two swimming pool and oceanfront whirlpool, private beach cabanas, and much more.
Entertainment, shopping, and dining are nearby for the entire family at Kukulcan Plaza, MUSA Underwater Museum, and La Isla Shopping Village. Guests can also take the day to explore Belize Barrier Reef, the second largest coral reef in the world, and beautiful Isla Mujeres.
The Ritz Carlton, Cancun is the ultimate destination for vacationers seeking luxury, relaxation, adventure, and culture. This tropical destination offers the luxury accommodations and carefully curated amenities that have come to make The Ritz-Carlton so distinctive.
based on 1 797 reviews
Things to know
- Nice building
- Friendly service
- Great view
- Professional service
Policies vary by room type and provider.
Reviews about The Ritz-Carlton Cancun
Most popular landmarks
- Kukulcan Plaza 1 km
- Playa Marlin 1,2 km
- Acuario Interactivo 1,9 km
- Museo Maya de Cancun 2,6 km
- Playa Delfines 3,8 km
- El Rey Ruins 3,9 km
|Playa Del Carmen||61,6 km|