Krystal Grand Punta Cancun

5 stars
6,6
Okay
based on 2051 reviews
2 051 reviews
Blvd. Kukulcan km 8.5, Zona Hotelera, 77500 Cancún, Quintana Roo, Mexico
Blvd. Kukulcan km 8.5, Zona Hotelera, Cancún, Quintana Roo
+52 998 891 5555
Fri 6/11
-
Sat 7/11
2 guests, 1 room
Overview
Prices
Amenities
Reviews
Location
When to book
Tips & FAQs
Nearby stays

Overview

Krystal Grand Cancun is situated in Cancun and is close to nearby attractions, such as Coco Bongo Cancun, Hard Rock Cafe Cancun and Cancun Convention Center. It also provides a rooftop terrace, a sauna and an outdoor pool.

Guests of the resort have access to its wide variety of outdoor activities, including snorkeling, windsurfing and scuba diving. Staff are available 24/7 and can assist with booking tours and tickets. A kids pool, a sun deck and a kids club are also offered at the resort.

There are 715 elegant rooms at Krystal Grand Cancun, each providing all the necessities to ensure a comfortable stay. They are also fitted with a hair dryer and a mini bar.

Krystal Grand Cancun has an on-site restaurant, perfect for those wishing to eat in. A refreshing beverage can be savoured in the on-site bar.

The resort is close to Cancun Diving College. Valet parking is available for guests with a car, or an airport shuttle service can be arranged upon request.

6,6
Okay
2051 reviews

Latest deals for Krystal Grand Punta Cancun

Fri 6/11
-
Sat 7/11
Deals from
R2 484
•Cheapest rate per night
Compare prices for Superior room, Deluxe room and 57 more Krystal Grand Punta Cancun deals.
Superior room, bed type unknown
R2 484
nightly with fees
Deluxe room, 2 double beds
R3 052
nightly with fees
Standard Room, 1 king bed
R3 331
nightly with fees
Double room, 1 king bed
R3 921
nightly with fees
Deluxe room, bed type unknown
R3 180
nightly with fees
Standard Room, bed type unknown
R3 415
nightly with fees
King room, bed type unknown
R4 451
nightly with fees
Deluxe room, 2 double beds
R3 225
nightly with fees
Standard Room, bed type unknown
R3 522
nightly with fees
King room, 1 king bed
R3 578
nightly with fees
Deluxe room, 2 double beds
R3 469
nightly with fees
Double room, 1 king bed
R3 569
nightly with fees
Standard Room, bed type unknown
R4 693
nightly with fees
Standard Room, 1 king bed
R3 547
nightly with fees
Deluxe room, bed type unknown
R4 540
nightly with fees
Superior room, bed type unknown
R5 809
nightly with fees
Standard Room, 1 king bed
R3 944
nightly with fees
Deluxe room, 2 double beds
R7 547
nightly with fees
Superior room, bed type unknown
R7 822
nightly with fees
Deluxe room, 2 double beds
R3 977
nightly with fees
Double room, 2 double beds
R4 625
nightly with fees
Standard Room, 2 double beds
R4 314
nightly with fees
Deluxe room, 2 double beds
R6 867
nightly with fees
Standard Room, 1 king bed
R4 363
nightly with fees
Deluxe room, bed type unknown
R5 592
nightly with fees
King room, bed type unknown
R5 661
nightly with fees
Standard Room, bed type unknown
R4 371
nightly with fees
King room, 1 king bed
R4 537
nightly with fees
Superior room, 2 double beds
R6 175
nightly with fees
Standard Room, bed type unknown
R4 557
nightly with fees
Standard Room, 2 double beds
R4 625
nightly with fees
Deluxe room, 1 king bed
R5 006
nightly with fees
Superior room, 1 king bed
R5 384
nightly with fees
Double room, 1 king bed
R4 748
nightly with fees
Standard Room, bed type unknown
R5 346
nightly with fees
Deluxe room, 1 king bed
R5 441
nightly with fees
Standard Room, bed type unknown
R4 845
nightly with fees
Double room, bed type unknown
R4 895
nightly with fees
King room, bed type unknown
R5 026
nightly with fees
Standard Room, bed type unknown
R4 954
nightly with fees
Double room, bed type unknown
R6 719
nightly with fees
King room, bed type unknown
R7 233
nightly with fees
*Total includes estimated local taxes & fees payable on check out.

Amenities at Krystal Grand Punta Cancun

  • Water sport facilities (on site)
  • Snorkelling
  • Beachfront
  • Outdoor pool
  • Infinity pool
  • Fitness centre
  • Restaurant
  • Bar/Lounge
  • Room service
  • Free Wi-Fi

Reviews of Krystal Grand Punta Cancun

6,6
Okay
2051 verified ratings
Wonderful
802
Very good
330
Good
311
Okay
135
Fair
143
Mediocre
103
Poor
227

Summary of reviews

Guests say
Most guests praised the hotel's excellent location, with easy access to the beach and nightlife. Some reviewers appreciated the friendly and helpful staff, as well as the spacious rooms and good WiFi. However, many guests were disappointed with the service, citing slow or unhelpful staff, and experienced significant issues with the elevators, which were often slow, hot, or malfunctioning. Cleanliness was also a concern for some, and the breakfast and food variety did not meet expectations for several guests. Overall, while the location stood out positively, service and amenities left room for improvement.
AI-generated from customer reviews
Location9.5 out of 10
Breakfast3.5 out of 10
Cleanliness3 out of 10
Service1.5 out of 10
Lifts1 out of 10
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All reviews

2.0
Poor
Pikesh, Mar 2024
Only one elevator worked the entire time we stayed there out of 4 elevators, took about 20 mins or more each time we wanted to go in and out. Run down and out of date room / decor and furniture. It felt like a hourly motel off highway.
6.0
Okay
Adrian, Jan 2021
Pros (+) Great staff Altitude tower is great Grand tower is 3 stars
Cons (-) Upgrade the grand tower
4.8
Mediocre
Anonymous, Jul 2019
Pros (+) I usually don’t do reviews but this one was super necessary. The hotel has a great location and the facilities are nice. However the service was awful. Really bad. We got there at 10pm on a Thursday and there was not anything to eat. Although the restaurants hours where until 11pm. we had to call the manager and after arguing with us they started to bring us food. The breakfast place and the resta...
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7.1
Good
Anonymous, Feb 2018
Pros (+) Beach location with rock wall near helps tame the steady waves. Nice outdoor pools and beach facilities. All staff is helpful and friendly.
10
Wonderful
Anonymous, Dec 2016
Pros (+) To begin with the staff was amazing! Always willing to help no matter what. We never had problems with anything in the room and if we needed something it was done promptly. The beach view was to die for! The hotel was always clean and food was always good which is a plus! I highly recommend staying here! Will definitely book here again when the time comes!
Cons (-) The hotel is general was not fresh. As soon as you walked it you could feel the humidity but the rooms were really cool and fresh so it worked out!(:

Location

Blvd. Kukulcan km 8.5, Zona Hotelera, 77500 Cancún, Quintana Roo

What's nearby

  • Cancun Convention Center0.5 km
  • CoCo Bongo Cancun0.5 km
  • Hard Rock Cafe Cancun0.5 km
  • Cancun Golf Club at Pok Ta Pok1.9 km
  • La Isla Shopping Mall3.5 km
  • Kukulcan Plaza4.3 km
  • Spa at The Royal Sands4.7 km
  • Puerto Cancun7.3 km
  • Iberostar Cancun Peninsula Convention Centre8.4 km
  • Puerto Juarez8.5 km
  • Gran Puerto8.6 km
  • Iberostar Golf Club Cancun8.6 km

Policies

Check-in/Check-out

Check in anytime after 15:00, check out anytime before 12:00

Cancellation/pre-payment

Cancellation/pre-payment policies vary by room type and provider.
Licence number: 01230058dd178

Essential information about Krystal Grand Punta Cancun

Low season

High season

Average price (weeknight)

December
December
R6 638
Cheapest month to stay with an average 0% drop in price.
Most expensive month to stay with an average 0% rise in price.
Average Sun - Thu price over the last 2 weeks.

Krystal Grand Punta Cancun

Which month has the cheapest rates at Krystal Grand Punta Cancun?

The cheapest month to stay at Krystal Grand Punta Cancun is September, with an average nightly rate of R3 973. The most expensive month is December at R7 746 per night.

What is the cheapest day to book Krystal Grand Punta Cancun?

The cheapest day to book Krystal Grand Punta Cancun is Saturday, with an average nightly rate of R4 169. The most expensive day is Wednesday at R6 638 per night.

How far in advance should you book Krystal Grand Punta Cancun?

To get the best price at Krystal Grand Punta Cancun, book around 10 weeks in advance. This could save you approximately 16% compared to booking last minute.

KAYAK's top tips for your stay at Krystal Grand Punta Cancun

  • The cheapest price a room at Krystal Grand Punta Cancun was booked for on KAYAK in the last 2 weeks was R6 638, while the most expensive was R6 638.

FAQs when booking at Krystal Grand Punta Cancun

  • Where is Krystal Grand Punta Cancun located?

    Krystal Grand Punta Cancun is located at Blvd. Kukulcan km 8.5, Zona Hotelera in Hotel Zone, 9,2 km from the centre of Cancún. Cancun Convention Center is the closest landmark to Krystal Grand Punta Cancun.

  • When is check-in time and check-out time at Krystal Grand Punta Cancun?

    Check-in time is 15:00 and check-out time is 12:00 at Krystal Grand Punta Cancun.

  • Does Krystal Grand Punta Cancun offer free Wi-Fi?

    Yes, Krystal Grand Punta Cancun offers free Wi-Fi.

  • Does Krystal Grand Punta Cancun offer free parking?

    Yes, Krystal Grand Punta Cancun offers free parking.

  • How far is Krystal Grand Punta Cancun from the airport?

    Krystal Grand Punta Cancun is 17,7 km from Cancun. Krystal Grand Punta Cancun is 71,4 km from Cozumel Intl.

  • Does Krystal Grand Punta Cancun have a pool?

    Yes, Krystal Grand Punta Cancun has a pool on-site.

  • How does KAYAK find such great Krystal Grand Punta Cancun hotel deals?

    KAYAK scours the web for all room deals available at Krystal Grand Punta Cancun in Cancún and lets you compare them to find the best rate for your stay. Many different travel sites will offer discounts or deals at different times for rooms at Krystal Grand Punta Cancun and KAYAK will provide you with prices from a huge range of travel sites. That means that you can always find a great deal for Krystal Grand Punta Cancun.

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Good to know

Value for money

Distance to city centre

Nearest airport

Distance to airport

6,7
9,2 km
Cancun
17,7 km

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