Krystal Grand Punta Cancun
4 stars

Krystal Grand Punta Cancun

Blvd. Kukulcan km 8.5, Zona Hotelera, 77500 Cancún, Quintana Roo, Mexico
Cancún, Mexico
See location+52 998 891 5555
From
R3 159
Cheapest

rate per night

6,8
Okay
based on 2022 reviews
2 022 reviews
Room type
Provider
Nightly total
Standard Room
R3 159
Double room
R3 674
Deluxe room
R3 764

Photos of Krystal Grand Punta Cancun

Overview

Krystal Grand Cancun is situated in Cancun and is close to nearby attractions, such as Coco Bongo Cancun, Hard Rock Cafe Cancun and Cancun Convention Center. It also provides a rooftop terrace, a sauna and an outdoor pool.

Guests of the resort have access to its wide variety of outdoor activities, including snorkeling, windsurfing and scuba diving. Staff are available 24/7 and can assist with booking tours and tickets. A kids pool, a sun deck and a kids club are also offered at the resort.

There are 715 elegant rooms at Krystal Grand Cancun, each providing all the necessities to ensure a comfortable stay. They are also fitted with a hair dryer and a mini bar.

Krystal Grand Cancun has an on-site restaurant, perfect for those wishing to eat in. A refreshing beverage can be savoured in the on-site bar.

The resort is close to Cancun Diving College. Valet parking is available for guests with a car, or an airport shuttle service can be arranged upon request.

Latest deals for Krystal Grand Punta Cancun

Fri 18/7
Sat 19/7
Deluxe room
No inclusions
1 king bed
R3 764
nightly with VAT
No inclusions
2 double beds
R3 926
nightly with VAT
No inclusions
bed type unknown
R3 959
nightly with VAT
No inclusions
bed type unknown
R3 961
nightly with VAT
Standard Room
No inclusions
bed type unknown
R3 159
nightly with VAT
No inclusions
2 double beds
R3 470
nightly with VAT
No inclusions
bed type unknown
R3 550
nightly with VAT
No inclusions
bed type unknown
R3 724
nightly with VAT
Double room
No inclusions
1 king bed
R3 674
nightly with VAT
No inclusions
1 king bed
R4 779
nightly with VAT
No inclusions
2 double beds
R4 926
nightly with VAT
No inclusions
bed type unknown
R4 941
nightly with VAT
King room
No inclusions
1 king bed
R5 181
nightly with VAT
No inclusions
bed type unknown
R5 258
nightly with VAT
No inclusions
bed type unknown
R5 281
nightly with VAT
No inclusions
bed type unknown
R5 634
nightly with VAT
Superior room
No inclusions
2 double beds
R4 001
nightly with VAT
No inclusions
2 double beds
R4 671
nightly with VAT
No inclusions
bed type unknown
R4 810
nightly with VAT
No inclusions
bed type unknown
R5 236
nightly with VAT
*Total includes estimated local taxes & fees payable on check out.
Prices are based on 1 night, including VAT but not including other taxes and fees.

Amenities at Krystal Grand Punta Cancun

  • Snorkelling
  • Outdoor pool
  • Beachfront
  • Spa and wellness centre
  • Fitness centre
  • Restaurant
  • Bar/Lounge
  • Room service
  • Free Wi-Fi
  • Coffee machine

Services and conveniences

  • ATM on-site
  • Business centre
  • Car hire
  • Wake-up service
  • Concierge service
  • Entertainment staff
  • Currency exchange on-site
  • Meeting/Banquet facilities
  • Mini-market on site
  • Room service
  • Tour desk
  • Private check-in/check-out
  • 24-hour front desk
  • Safety deposit box
  • Bottle of water

General

  • Executive lounge access
  • Family rooms
  • Storage available
  • Quiet street view
  • Beachfront
  • Sea view
  • Seating area
  • Slippers
  • Sofa
  • Soundproof rooms
  • Soundproofing
  • Telephone
  • Tile/marble floor
  • City view

Things to do

  • Gift shop
  • Board games/puzzles
  • Game room
  • Golf
  • Scuba diving
  • Diving
  • Snorkelling
  • Evening entertainment
  • Cooking classes
  • Beauty salon
  • Pool table
  • Water sport facilities (on site)
  • Windsurfing

Pool and spa

  • Infinity pool
  • Spa
  • Hot tub
  • Outdoor pool
  • Pool towels
  • Pool with a view
  • Spa and wellness centre
  • Massage
  • Pool bar
  • Sauna

Bathroom

  • Hairdryer
  • Bathrobe
  • Private bathroom
  • Shower
  • Shower cap
  • Additional bathroom
  • Additional toilet
  • Bathtub
  • Spa bath
  • Toilet

Basics

  • Wi-Fi available in all areas
  • Internet
  • Fire extinguisher
  • Free toiletries
  • Smoke alarms
  • Air-conditioned
  • Free Wi-Fi
  • Linens
  • Towels
  • Dustbins

Dining

  • Special diet menus (on request)
  • Restaurant
  • Bar/Lounge
  • Food can be delivered to guest accommodation
  • Minibar
  • Snack bar
  • Breakfast in the room
  • Coffee machine
  • Dining table

Family friendly

  • Babysitting or child care
  • Cribs available
  • Child pool
  • Kids meals
  • Indoor play area
  • Kids' club
  • Kids' outdoor play equipment
  • Playground

Laundry

  • Laundry facilities
  • Ironing service
  • Laundry service
  • Trouser press
  • Iron and ironing board

Parking and transportation

  • Free parking
  • Private parking
  • Airport shuttle
  • Valet parking

Accessibility and suitability

  • No smoking
  • Designated smoking area
  • Disabled access
  • Lift

Outdoor

  • Garden
  • Terrace/Patio
  • Beach towels
  • Balcony

Media and entertainment

  • Flat-screen TV
  • Cable or satellite TV
  • TV

Bedroom

  • Sofa bed
  • Wardrobe or closet

Workspace

  • Laptop safe
  • Desk

Health and safety

  • Daily housekeeping
  • Safe

Fitness

  • Aerobics
  • Fitness centre

Reviews of Krystal Grand Punta Cancun

6.8
Okay
2022 verified ratings
Wonderful
795
Very good
334
Good
309
Okay
133
Fair
139
Mediocre
99
Poor
213

Summary of reviews

Guests say
Guests appreciated the hotel's great location, cleanliness, and friendly staff, particularly at the beach bar. However, many reviews highlighted significant issues with the service, including slow responses, rude staff interactions, and problems with room bookings and amenities. Overall, while the hotel has potential, improvements in service quality are necessary to enhance guest experiences.
AI-generated from customer reviews
Location10 out of 10
Cleanliness9.5 out of 10
Service1 out of 10
Sort by:Most recent

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Score by provider

All reviews

2.0
Poor
Pikesh, Mar 2024
Only one elevator worked the entire time we stayed there out of 4 elevators, took about 20 mins or more each time we wanted to go in and out. Run down and out of date room / decor and furniture. It fe...
Read more
6.0
Okay
Adrian, Jan 2021
Pros (+) Great staff Altitude tower is great Grand tower is 3 stars
Cons (-) Upgrade the grand tower
4.8
Mediocre
Anonymous, Jul 2019
Pros (+) I usually don’t do reviews but this one was super necessary. The hotel has a great location and the facilities are nice. However the service was awful. Really bad. We got there at 10pm on a Thursday a...
Read more
7.1
Good
Anonymous, Feb 2018
Pros (+) Beach location with rock wall near helps tame the steady waves. Nice outdoor pools and beach facilities. All staff is helpful and friendly.
10
Wonderful
Anonymous, Dec 2016
Pros (+) To begin with the staff was amazing! Always willing to help no matter what. We never had problems with anything in the room and if we needed something it was done promptly. The beach view was to die f...
Cons (-) The hotel is general was not fresh. As soon as you walked it you could feel the humidity but the rooms were really cool and fresh so it worked out!(:
Read more
10
Wonderful
Anonymous, Apr 2016
Pros (+) A clean, safe place with friendly and helpful personnel . Good location. Easy access to the beach nightlife.

Location

Blvd. Kukulcan km 8.5, Zona Hotelera, 77500 Cancún, Quintana Roo

What's nearby

  • Cancun Convention Center0.5 km
  • CoCo Bongo Cancun0.5 km
  • Hard Rock Cafe Cancun0.5 km
  • Cancun Golf Club at Pok Ta Pok1.9 km
  • La Isla Shopping Mall3.5 km
  • Kukulcan Plaza4.3 km
  • Spa at The Royal Sands4.7 km
  • Puerto Cancun7.3 km
  • Iberostar Cancun Peninsula Convention Centre8.4 km
  • Puerto Juarez8.5 km
  • Gran Puerto8.6 km
  • Iberostar Golf Club Cancun8.6 km

Policies

Check-in/Check-out

Check in anytime after 15:00, check out anytime before 12:00

Cancellation/pre-payment

Cancellation/pre-payment policies vary by room type and provider.

When to book a room at Krystal Grand Punta Cancun

Price per night. Prices are not fixed and may vary with time.
Average nightly price per month
Average nightly price

FAQs when booking at Krystal Grand Punta Cancun

  • Where is Krystal Grand Punta Cancun located?

    Krystal Grand Punta Cancun is located at Blvd. Kukulcan km 8.5, Zona Hotelera in Hotel Zone, 9,2 km from the centre of Cancún. Cancun Convention Center is the closest landmark to Krystal Grand Punta Cancun.

  • When is check-in time and check-out time at Krystal Grand Punta Cancun?

    Check-in time is 15:00 and check-out time is 12:00 at Krystal Grand Punta Cancun.

  • Does Krystal Grand Punta Cancun offer free Wi-Fi?

    Yes, Krystal Grand Punta Cancun offers free Wi-Fi.

  • How far is Krystal Grand Punta Cancun from the airport?

    Krystal Grand Punta Cancun is 17,7 km from Cancun. Krystal Grand Punta Cancun is 71,5 km from Cozumel.

  • Does Krystal Grand Punta Cancun have a pool?

    Yes, Krystal Grand Punta Cancun has a pool on-site.

  • How does KAYAK find such great Krystal Grand Punta Cancun hotel deals?

    KAYAK scours the web for all room deals available at Krystal Grand Punta Cancun in Cancún and lets you compare them to find the best rate for your stay. Many different travel sites will offer discounts or deals at different times for rooms at Krystal Grand Punta Cancun and KAYAK will provide you with prices from a huge range of travel sites. That means that you can always find a great deal for Krystal Grand Punta Cancun.

See more FAQs

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5-star hotel
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4-star hotel
Krystal Altitude Cancún
8.1 Excellent (674 reviews)0,07 kmOutdoor pool, beachfront, Spa and wellness centreR4 832+
3-star hotel
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Good to know

Value for money

Distance to city centre

Nearest airport

Distance to airport

6,7
9,2 km
Cancun
17,7 km

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