Krystal Grand Punta Cancun

5 stars
Blvd. Kukulcan km 8.5, Zona Hotelera, 77500 Cancún, Quintana Roo, Mexico
Cancún, Mexico
6,9
Okay
based on 2038 reviews
2 038 reviews
Mon 29/12
-
Tue 30/12
1 room, 2 guests
Deals from
R3 778
/Cheapest rate per night
Room type
Provider
Nightly total
Superior room, 2 double beds
R3 778
Superior room, bed type unknown
R4 944
Superior room, bed type unknown
R4 949
14 more Krystal Grand Punta Cancun deals
14 more Krystal Grand Punta Cancun deals
Photos of Krystal Grand Punta Cancun
Overview
Prices
Amenities
Reviews
Location
When to book
Tips & FAQs
Nearby stays

Overview

Krystal Grand Cancun is situated in Cancun and is close to nearby attractions, such as Coco Bongo Cancun, Hard Rock Cafe Cancun and Cancun Convention Center. It also provides a rooftop terrace, a sauna and an outdoor pool.

Guests of the resort have access to its wide variety of outdoor activities, including snorkeling, windsurfing and scuba diving. Staff are available 24/7 and can assist with booking tours and tickets. A kids pool, a sun deck and a kids club are also offered at the resort.

There are 715 elegant rooms at Krystal Grand Cancun, each providing all the necessities to ensure a comfortable stay. They are also fitted with a hair dryer and a mini bar.

Krystal Grand Cancun has an on-site restaurant, perfect for those wishing to eat in. A refreshing beverage can be savoured in the on-site bar.

The resort is close to Cancun Diving College. Valet parking is available for guests with a car, or an airport shuttle service can be arranged upon request.

6,9
Okay rating
Based on 2 038 verified guest reviews

Latest deals for Krystal Grand Punta Cancun

Mon 29/12
Tue 30/12
Type of stay
Booking link
No inclusions
R3 778
No inclusions
R4 944
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R4 949
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R5 076
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R5 189
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R5 430
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R5 664
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R8 668
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R5 155
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R5 639
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R5 745
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R5 768
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R5 882
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R6 034
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R6 928
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R7 025
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R7 346
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R3 600
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R4 028
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R4 341
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R4 666
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R4 688
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R4 788
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R4 817
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R5 384
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R5 735
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R6 240
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R6 360
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R6 639
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R6 737
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R3 689
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R4 017
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R4 677
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R4 737
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R4 939
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R5 001
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R5 283
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R5 348
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R5 408
No inclusions
R5 420
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R5 432
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R6 029
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R7 896
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R12 968
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R4 489
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R5 057
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R5 406
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R5 532
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R5 709
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R6 078
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R7 018
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R7 294
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R7 483
No inclusions
R10 590
*Total includes estimated local taxes & fees payable on check out.
Prices are based on 1 night, including fees but not including taxes.

Amenities at Krystal Grand Punta Cancun

  • Snorkelling
  • Outdoor pool
  • Beachfront
  • Fitness centre
  • Restaurant
  • Bar/Lounge
  • Room service
  • Free Wi-Fi
  • Coffee machine
  • Valet parking

Services and conveniences

  • ATM on-site
  • Business centre
  • Car hire
  • Wake-up service
  • Concierge service
  • Entertainment staff
  • Currency exchange on-site
  • Meeting/Banquet facilities
  • Mini-market on site
  • Room service
  • Tour desk
  • Private check-in/check-out
  • 24-hour front desk
  • Safety deposit box
  • Bottle of water

General

  • Executive lounge access
  • Family rooms
  • Storage available
  • Quiet street view
  • Beachfront
  • Sea view
  • Seating area
  • Slippers
  • Sofa
  • Soundproof rooms
  • Soundproofing
  • Telephone
  • Tile/marble floor
  • City view

Things to do

  • Gift shop
  • Board games/puzzles
  • Game room
  • Golf
  • Scuba diving
  • Diving
  • Snorkelling
  • Evening entertainment
  • Cooking classes
  • Beauty salon
  • Pool table
  • Water sport facilities (on site)
  • Windsurfing

Pool and spa

  • Infinity pool
  • Spa
  • Hot tub
  • Outdoor pool
  • Pool towels
  • Pool with a view
  • Private pool
  • Massage
  • Pool bar
  • Sauna

Bathroom

  • Hairdryer
  • Bathrobe
  • Private bathroom
  • Shower
  • Shower cap
  • Additional bathroom
  • Additional toilet
  • Bathtub
  • Spa bath
  • Toilet

Basics

  • Wi-Fi available in all areas
  • Internet
  • Fire extinguisher
  • Free toiletries
  • Smoke alarms
  • Air-conditioned
  • Free Wi-Fi
  • Linens
  • Towels
  • Dustbins

Dining

  • Special diet menus (on request)
  • Restaurant
  • Bar/Lounge
  • Food can be delivered to guest accommodation
  • Minibar
  • Snack bar
  • Breakfast in the room
  • Coffee machine
  • Dining table

Family friendly

  • Babysitting or child care
  • Cribs available
  • Child pool
  • Kids meals
  • Indoor play area
  • Kids' club
  • Kids' outdoor play equipment
  • Playground

Accessibility and suitability

  • No smoking
  • Designated smoking area
  • Disabled access
  • Lift
  • Accessible parking
  • Toilet with grab rails

Outdoor

  • Picnic area
  • Garden
  • Terrace/Patio
  • Beach chairs
  • Balcony

Laundry

  • Laundry facilities
  • Ironing service
  • Laundry service
  • Trouser press
  • Iron and ironing board

Health and safety

  • Daily housekeeping
  • CCTV outside property
  • 24-hour security
  • First-aid kit
  • Safe

Parking and transportation

  • Free parking
  • Private parking
  • Airport shuttle
  • Valet parking

Media and entertainment

  • Flat-screen TV
  • Cable or satellite TV
  • TV

Fitness

  • Aerobics
  • Fitness classes
  • Fitness centre

Bedroom

  • Sofa bed
  • Wardrobe or closet

Workspace

  • Laptop safe
  • Desk

Reviews of Krystal Grand Punta Cancun

6,9
Okay
2038 verified ratings
Wonderful
798
Very good
334
Good
312
Okay
134
Fair
142
Mediocre
102
Poor
216

Summary of reviews

Guests say
Guests appreciated the beautiful beach and great location of the hotel, but many expressed dissatisfaction with the service, cleanliness, and food quality. Issues such as poor maintenance, long wait times for food, and unhelpful staff were frequently mentioned. Overall, while the setting is appealing, the hotel falls short in several key areas, leading to a disappointing experience for many visitors.
AI-generated from customer reviews
Location9.5 out of 10
Room Size5 out of 10
Amenities2.5 out of 10
Cleanliness2 out of 10
Service1.5 out of 10
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All reviews

2.0
Poor
Pikesh, Mar 2024
Only one elevator worked the entire time we stayed there out of 4 elevators, took about 20 mins or more each time we wanted to go in and out. Run down and out of date room / decor and furniture. It felt like a hourly motel off highway.
6.0
Okay
Adrian, Jan 2021
Pros (+) Great staff Altitude tower is great Grand tower is 3 stars
Cons (-) Upgrade the grand tower
4.8
Mediocre
Anonymous, Jul 2019
Pros (+) I usually don’t do reviews but this one was super necessary. The hotel has a great location and the facilities are nice. However the service was awful. Really bad. We got there at 10pm on a Thursday and there was not anything to eat. Although the restaurants hours where until 11pm. we had to call the manager and after arguing with us they started to bring us food. The breakfast place and the resta...
Read more
7.1
Good
Anonymous, Feb 2018
Pros (+) Beach location with rock wall near helps tame the steady waves. Nice outdoor pools and beach facilities. All staff is helpful and friendly.
10
Wonderful
Anonymous, Dec 2016
Pros (+) To begin with the staff was amazing! Always willing to help no matter what. We never had problems with anything in the room and if we needed something it was done promptly. The beach view was to die for! The hotel was always clean and food was always good which is a plus! I highly recommend staying here! Will definitely book here again when the time comes!
Cons (-) The hotel is general was not fresh. As soon as you walked it you could feel the humidity but the rooms were really cool and fresh so it worked out!(:
10
Wonderful
Anonymous, Apr 2016
Pros (+) A clean, safe place with friendly and helpful personnel . Good location. Easy access to the beach nightlife.

Location

Blvd. Kukulcan km 8.5, Zona Hotelera, 77500 Cancún, Quintana Roo

What's nearby

  • Cancun Convention Center0.5 km
  • CoCo Bongo Cancun0.5 km
  • Hard Rock Cafe Cancun0.5 km
  • Cancun Golf Club at Pok Ta Pok1.9 km
  • La Isla Shopping Mall3.5 km
  • Kukulcan Plaza4.3 km
  • Spa at The Royal Sands4.7 km
  • Puerto Cancun7.3 km
  • Iberostar Cancun Peninsula Convention Centre8.4 km
  • Puerto Juarez8.5 km
  • Gran Puerto8.6 km
  • Iberostar Golf Club Cancun8.6 km

Policies

Check-in/Check-out

Check in anytime after 15:00, check out anytime before 12:00

Cancellation/pre-payment

Cancellation/pre-payment policies vary by room type and provider.

Essential information about Krystal Grand Punta Cancun

Low season

High season

Average price (weeknight)

December
December
R6 694
Cheapest month to stay with an average 0% drop in price.
Most expensive month to stay with an average 0% rise in price.
Average Sun - Thu price over the last 2 weeks.

When to book a room at Krystal Grand Punta Cancun

Price per night. Prices are not fixed and may vary with time.
Average nightly price per month
Average nightly price

KAYAK's top tips for your stay at Krystal Grand Punta Cancun

  • The cheapest price a room at Krystal Grand Punta Cancun was booked for on KAYAK in the last 2 weeks was R6 694, while the most expensive was R6 694.

FAQs when booking at Krystal Grand Punta Cancun

  • Where is Krystal Grand Punta Cancun located?

    Krystal Grand Punta Cancun is located at Blvd. Kukulcan km 8.5, Zona Hotelera in Hotel Zone, 9,2 km from the centre of Cancún. Cancun Convention Center is the closest landmark to Krystal Grand Punta Cancun.

  • When is check-in time and check-out time at Krystal Grand Punta Cancun?

    Check-in time is 15:00 and check-out time is 12:00 at Krystal Grand Punta Cancun.

  • Does Krystal Grand Punta Cancun offer free Wi-Fi?

    Yes, Krystal Grand Punta Cancun offers free Wi-Fi.

  • Does Krystal Grand Punta Cancun offer free parking?

    Yes, Krystal Grand Punta Cancun offers free parking.

  • How far is Krystal Grand Punta Cancun from the airport?

    Krystal Grand Punta Cancun is 17,7 km from Cancun. Krystal Grand Punta Cancun is 71,5 km from Cozumel.

  • Does Krystal Grand Punta Cancun have a pool?

    Yes, Krystal Grand Punta Cancun has a pool on-site.

  • How does KAYAK find such great Krystal Grand Punta Cancun hotel deals?

    KAYAK scours the web for all room deals available at Krystal Grand Punta Cancun in Cancún and lets you compare them to find the best rate for your stay. Many different travel sites will offer discounts or deals at different times for rooms at Krystal Grand Punta Cancun and KAYAK will provide you with prices from a huge range of travel sites. That means that you can always find a great deal for Krystal Grand Punta Cancun.

Nearby hotels and places to stay

Closest

See more nearby stays
4-star hotel
Hyatt Ziva Cancun
9.2 Excellent (1 849 reviews)0,11 kmPrivate beach, snorkelling, Outdoor poolR9 348+
5-star hotel
Turquoize at Hyatt Ziva Cancun - Adults Only8.6 Excellent (256 reviews)0,14 kmPrivate beach, no minors, snorkellingR13 448+
Enjoy waking up on the beach! Great location.br
0,17 kmFitness centre, Coffee machineR5 502+
4-star hotel
44% cheaperKrystal Cancun7.5 Good (5 271 reviews)0,23 kmPrivate beach, snorkelling, Outdoor poolR2 474+

Cheapest

See cheapest stays in Cancún
3-star hotel
85% cheaperSuites Costa Blanca7.5 Good (857 reviews)0,94 kmFitness centre, Free Wi-Fi, Free toiletriesR673+
3-star hotel
83% cheaper
Spazio Boutique Hotel
7.1 Good (301 reviews)0,9 kmWi-Fi, Free parking, Wi-Fi available in all areasR748+
3-star hotel
77% cheaperNílu Cancun Zona Hotelera by Selina7.8 Good (4 335 reviews)0,66 kmSnorkelling, Restaurant, Bar/LoungeR1 026+
3-star hotel
77% cheaperMayafair Design Hotel7 Good (2 494 reviews)0,92 kmRestaurant, Room service, Free Wi-FiR1 028+

Most recommended

See most recommended stays in Cancún
4-star hotel
Hyatt Ziva Cancun
9.2 Excellent (1 849 reviews)0,11 kmPrivate beach, snorkelling, Outdoor poolR9 348+
5-star hotel
Turquoize at Hyatt Ziva Cancun - Adults Only8.6 Excellent (256 reviews)0,14 kmPrivate beach, no minors, snorkellingR13 448+
4-star hotel
Riu Palace Las Americas8.6 Excellent (530 reviews)0,88 kmPrivate beach, snorkelling, Outdoor poolR7 063+
3-star hotel
52% cheaper
Mayan Monkey Cancun - Social Hotel
8.6 Excellent (5 940 reviews)0,92 kmAdults only, snorkelling, Outdoor poolR2 121+

Good to know

Value for money

Distance to city centre

Nearest airport

Distance to airport

6,8
9,2 km
Cancun
17,7 km

Everything you need to know for your stay in Cancún