Krystal Grand Punta Cancun

5 stars
6,8
Okay
based on 2048 reviews
2 048 reviews
Blvd. Kukulcan km 8.5, Zona Hotelera, 77500 Cancún, Quintana Roo, Mexico
Blvd. Kukulcan km 8.5, Zona Hotelera, Cancún, Quintana Roo
+52 998 891 5555
Wed 12/8
-
Thu 13/8
2 guests, 1 room
Overview
Prices
Amenities
Reviews
Location
When to book
Tips & FAQs
Nearby stays

Overview

Krystal Grand Cancun is situated in Cancun and is close to nearby attractions, such as Coco Bongo Cancun, Hard Rock Cafe Cancun and Cancun Convention Center. It also provides a rooftop terrace, a sauna and an outdoor pool.

Guests of the resort have access to its wide variety of outdoor activities, including snorkeling, windsurfing and scuba diving. Staff are available 24/7 and can assist with booking tours and tickets. A kids pool, a sun deck and a kids club are also offered at the resort.

There are 715 elegant rooms at Krystal Grand Cancun, each providing all the necessities to ensure a comfortable stay. They are also fitted with a hair dryer and a mini bar.

Krystal Grand Cancun has an on-site restaurant, perfect for those wishing to eat in. A refreshing beverage can be savoured in the on-site bar.

The resort is close to Cancun Diving College. Valet parking is available for guests with a car, or an airport shuttle service can be arranged upon request.

6,8
Okay
2048 reviews

Latest deals for Krystal Grand Punta Cancun

Wed 12/8
-
Thu 13/8
Deluxe room, 2 double beds
R3 431
nightly with fees
Double room, 1 king bed
R3 531
nightly with fees
Standard Room, 1 king bed
R4 371
nightly with fees
Deluxe room, bed type unknown
R3 551
nightly with fees
Double room, 2 double beds
R4 576
nightly with fees
Standard Room, bed type unknown
R3 608
nightly with fees
Deluxe room, 1 king bed
R3 775
nightly with fees
King room, 1 king bed
R4 948
nightly with fees
Standard Room, bed type unknown
R3 675
nightly with fees
Deluxe room, bed type unknown
R3 768
nightly with fees
Superior room, bed type unknown
R4 300
nightly with fees
Deluxe room, 2 double beds
R3 705
nightly with fees
Standard Room, 2 double beds
R3 906
nightly with fees
Double room, 2 double beds
R4 244
nightly with fees
Superior room, 2 double beds
R3 706
nightly with fees
Standard Room, bed type unknown
R5 317
nightly with fees
Standard Room, 1 king bed
R3 808
nightly with fees
Deluxe room, 2 double beds
R4 855
nightly with fees
Superior room, bed type unknown
R5 327
nightly with fees
Standard Room, 1 king bed
R4 185
nightly with fees
Superior room, 1 king bed
R5 327
nightly with fees
King room, bed type unknown
R5 600
nightly with fees
Standard Room, 2 double beds
R4 267
nightly with fees
Deluxe room, 2 double beds
R6 793
nightly with fees
Standard Room, bed type unknown
R4 324
nightly with fees
King room, 1 king bed
R5 792
nightly with fees
Superior room, 2 double beds
R6 109
nightly with fees
Deluxe room, bed type unknown
R4 473
nightly with fees
Standard Room, bed type unknown
R4 508
nightly with fees
Standard Room, 1 king bed
R4 514
nightly with fees
Double room, 1 king bed
R4 697
nightly with fees
Standard Room, bed type unknown
R5 289
nightly with fees
Deluxe room, 1 king bed
R5 382
nightly with fees
Deluxe room, 2 double beds
R4 760
nightly with fees
Superior room, bed type unknown
R4 850
nightly with fees
Standard Room, bed type unknown
R4 901
nightly with fees
Deluxe room, bed type unknown
R5 645
nightly with fees
Double room, bed type unknown
R6 647
nightly with fees
King room, bed type unknown
R4 972
nightly with fees
Double room, bed type unknown
R5 858
nightly with fees
Standard Room, 2 double beds
R4 976
nightly with fees
Deluxe room, 2 double beds
R7 466
nightly with fees
Superior room, bed type unknown
R7 738
nightly with fees
Standard Room, bed type unknown
R5 216
nightly with fees
Deluxe room, bed type unknown
R5 532
nightly with fees
King room, bed type unknown
R5 600
nightly with fees
*Total includes estimated local taxes & fees payable on check out.

Amenities at Krystal Grand Punta Cancun

  • Snorkelling
  • Outdoor pool
  • Beachfront
  • Fitness centre
  • Restaurant
  • Bar/Lounge
  • Room service
  • Free Wi-Fi
  • Tea/coffee maker
  • Coffee machine

Services and conveniences

  • ATM on-site
  • Business centre
  • Car hire
  • Wake-up service
  • Concierge service
  • Entertainment staff
  • Currency exchange on-site
  • Meeting/Banquet facilities
  • Mini-market on site
  • Room service
  • Tour desk
  • Private check-in/check-out
  • 24-hour front desk
  • Safety deposit box
  • Bottle of water

General

  • Executive lounge access
  • Family rooms
  • Storage available
  • Quiet street view
  • Beachfront
  • Sea view
  • Seating area
  • Slippers
  • Sofa
  • Soundproof rooms
  • Soundproofing
  • Telephone
  • Tile/marble floor
  • City view

Things to do

  • Gift shop
  • Board games/puzzles
  • Game room
  • Golf
  • Scuba diving
  • Diving
  • Snorkelling
  • Evening entertainment
  • Cooking classes
  • Beauty salon
  • Pool table
  • Water sport facilities (on site)
  • Windsurfing

Pool and spa

  • Infinity pool
  • Spa
  • Hot tub
  • Outdoor pool
  • Pool towels
  • Pool with a view
  • Private pool
  • Massage
  • Pool bar
  • Sauna

Bathroom

  • Hairdryer
  • Bathrobe
  • Private bathroom
  • Shower
  • Shower cap
  • Additional bathroom
  • Additional toilet
  • Bathtub
  • Spa bath
  • Toilet

Dining

  • Special diet menus (on request)
  • Restaurant
  • Bar/Lounge
  • Food can be delivered to guest accommodation
  • Minibar
  • Snack bar
  • Breakfast in the room
  • Tea/coffee maker
  • Coffee machine
  • Dining table

Basics

  • Wi-Fi available in all areas
  • Internet
  • Fire extinguisher
  • Free toiletries
  • Smoke alarms
  • Air-conditioned
  • Free Wi-Fi
  • Linens
  • Towels
  • Dustbins

Family friendly

  • Babysitting or child care
  • Cribs available
  • Child pool
  • Kids meals
  • Indoor play area
  • Kids' club
  • Kids' outdoor play equipment
  • Playground

Accessibility and suitability

  • No smoking
  • Designated smoking area
  • Disabled access
  • Lift
  • Accessible parking
  • Toilet with grab rails

Outdoor

  • Picnic area
  • Garden
  • Terrace/Patio
  • Beach chairs
  • Balcony

Laundry

  • Laundry facilities
  • Ironing service
  • Laundry service
  • Trouser press
  • Iron and ironing board

Health and safety

  • Daily housekeeping
  • CCTV outside property
  • 24-hour security
  • First-aid kit
  • Safe

Parking and transportation

  • Free parking
  • Private parking
  • Airport shuttle
  • Valet parking

Media and entertainment

  • Flat-screen TV
  • Cable or satellite TV
  • TV

Fitness

  • Aerobics
  • Fitness classes
  • Fitness centre

Bedroom

  • Sofa bed
  • Wardrobe or closet

Workspace

  • Laptop safe
  • Desk

Reviews of Krystal Grand Punta Cancun

6,8
Okay
2048 verified ratings
Wonderful
800
Very good
331
Good
312
Okay
136
Fair
143
Mediocre
102
Poor
224

Summary of reviews

Guests say
Guests consistently praise the hotel's excellent location, proximity to the beach, and access to nightlife. However, many reviews highlight significant issues with service, including poor staff attitude, disorganization, and communication problems. Cleanliness is also a concern for several guests, with reports of dirty rooms and outdated furnishings. The breakfast and buffet options are seen as limited or disappointing by some, and the elevators are frequently described as slow, old, or insufficient for the number of guests. Overall, while the location is a strong positive, service and maintenance issues detract from the experience.
AI-generated from customer reviews
Location9.5 out of 10
Breakfast3 out of 10
Lifts2 out of 10
Cleanliness1.5 out of 10
Service1 out of 10
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All reviews

2.0
Poor
Pikesh, Mar 2024
Only one elevator worked the entire time we stayed there out of 4 elevators, took about 20 mins or more each time we wanted to go in and out. Run down and out of date room / decor and furniture. It felt like a hourly motel off highway.
6.0
Okay
Adrian, Jan 2021
Pros (+) Great staff Altitude tower is great Grand tower is 3 stars
Cons (-) Upgrade the grand tower
4.8
Mediocre
Anonymous, Jul 2019
Pros (+) I usually don’t do reviews but this one was super necessary. The hotel has a great location and the facilities are nice. However the service was awful. Really bad. We got there at 10pm on a Thursday and there was not anything to eat. Although the restaurants hours where until 11pm. we had to call the manager and after arguing with us they started to bring us food. The breakfast place and the resta...
Read more
7.1
Good
Anonymous, Feb 2018
Pros (+) Beach location with rock wall near helps tame the steady waves. Nice outdoor pools and beach facilities. All staff is helpful and friendly.
10
Wonderful
Anonymous, Dec 2016
Pros (+) To begin with the staff was amazing! Always willing to help no matter what. We never had problems with anything in the room and if we needed something it was done promptly. The beach view was to die for! The hotel was always clean and food was always good which is a plus! I highly recommend staying here! Will definitely book here again when the time comes!
Cons (-) The hotel is general was not fresh. As soon as you walked it you could feel the humidity but the rooms were really cool and fresh so it worked out!(:

Location

Blvd. Kukulcan km 8.5, Zona Hotelera, 77500 Cancún, Quintana Roo

What's nearby

  • Cancun Convention Center0.5 km
  • CoCo Bongo Cancun0.5 km
  • Hard Rock Cafe Cancun0.5 km
  • Cancun Golf Club at Pok Ta Pok1.9 km
  • La Isla Shopping Mall3.5 km
  • Kukulcan Plaza4.3 km
  • Spa at The Royal Sands4.7 km
  • Puerto Cancun7.3 km
  • Iberostar Cancun Peninsula Convention Centre8.4 km
  • Puerto Juarez8.5 km
  • Gran Puerto8.6 km
  • Iberostar Golf Club Cancun8.6 km

Policies

Check-in/Check-out

Check in anytime after 15:00, check out anytime before 12:00

Cancellation/pre-payment

Cancellation/pre-payment policies vary by room type and provider.
Licence number: 01230058dd178

Essential information about Krystal Grand Punta Cancun

Low season

High season

Average price (weeknight)

December
December
R6 567
Cheapest month to stay with an average 0% drop in price.
Most expensive month to stay with an average 0% rise in price.
Average Sun - Thu price over the last 2 weeks.

Krystal Grand Punta Cancun

Which month has the cheapest rates at Krystal Grand Punta Cancun?

Based on hotel prices found by KAYAK users over the last 12 months.

The cheapest month to stay at Krystal Grand Punta Cancun is October, with an average nightly rate of R4 473. The most expensive month is December at R7 400 per night.

What is the cheapest day to book Krystal Grand Punta Cancun?

Based on hotel prices found by KAYAK users over the last 12 months.

The cheapest day to book Krystal Grand Punta Cancun is Friday, with an average nightly rate of R4 648. The most expensive day is Wednesday at R6 567 per night.

How far in advance should you book Krystal Grand Punta Cancun?

Based on hotel prices found by KAYAK users over the last 12 months.

To get the best price at Krystal Grand Punta Cancun, book around 7 weeks in advance. This could save you approximately 22% compared to booking last minute.

FAQs when booking at Krystal Grand Punta Cancun

  • Where is Krystal Grand Punta Cancun located?

    Krystal Grand Punta Cancun is located at Blvd. Kukulcan km 8.5, Zona Hotelera in Hotel Zone, 9,2 km from the centre of Cancún. Cancun Convention Center is the closest landmark to Krystal Grand Punta Cancun.

  • When is check-in time and check-out time at Krystal Grand Punta Cancun?

    Check-in time is 15:00 and check-out time is 12:00 at Krystal Grand Punta Cancun.

  • Does Krystal Grand Punta Cancun offer free Wi-Fi?

    Yes, Krystal Grand Punta Cancun offers free Wi-Fi.

  • Does Krystal Grand Punta Cancun offer free parking?

    Yes, Krystal Grand Punta Cancun offers free parking.

  • How far is Krystal Grand Punta Cancun from the airport?

    Krystal Grand Punta Cancun is 17,7 km from Cancun. Krystal Grand Punta Cancun is 71,4 km from Cozumel Intl.

  • Does Krystal Grand Punta Cancun have a pool?

    Yes, Krystal Grand Punta Cancun has a pool on-site.

  • How does KAYAK find such great Krystal Grand Punta Cancun hotel deals?

    KAYAK scours the web for all room deals available at Krystal Grand Punta Cancun in Cancún and lets you compare them to find the best rate for your stay. Many different travel sites will offer discounts or deals at different times for rooms at Krystal Grand Punta Cancun and KAYAK will provide you with prices from a huge range of travel sites. That means that you can always find a great deal for Krystal Grand Punta Cancun.

Nearby hotels and places to stay

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Enjoy waking up on the beach! Great location.br
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Most recommended

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5-star hotel
Hyatt Ziva Cancun
9.1 Excellent (1 869 reviews)0,13 kmPrivate beach, snorkelling, Outdoor poolR7 393+
4-star hotel
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3-star hotel
61% cheaper
Mayan Monkey Cancun | Social Hotel
8.6 Excellent (6 190 reviews)0,9 kmAdults only, snorkelling, Outdoor poolR1 458+
4-star hotel
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Good to know

Value for money

Distance to city centre

Nearest airport

Distance to airport

6,7
9,2 km
Cancun
17,7 km

Everything you need to know for your stay in Cancún