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Hotel Casa Maya
4 stars

Hotel Casa Maya

Boulevard Kukulcan km 5.5 Zona Hotelera, 77500 Cancún, Quintana Roo, Mexico
Cancún, Mexico
See location+52 998 881 0500
From
R1 278
Cheapest

rate per night

7,9
Good
based on 2984 reviews
2 984 reviews
Room type
Provider
Nightly total
Standard Room
R1 278
Deluxe room
R1 781
Double room
R4 179

Photos of Hotel Casa Maya

Overview

Rating

Guests of this hotel will appreciate the seclusion of its private beach and on-site spa and wellness centre, all just a quick car ride from the heart of Cancun. It also provides outdoor tennis courts, a Jacuzzi and an indoor pool.

This 5-star hotel offers a kids club, an express check-in and check-out feature and a beauty centre. It also has child-minding services, a currency exchange and a reception that is available 24 hours a day.

The rooms are air conditioned and include tea and coffee making facilities, a refrigerator and a kitchenette. All offer a radio, a telephone and heating.

Guests of Hotel Casa Maya are invited to experience international cuisine at La Veranda, or try seafood and Mexican dishes at Las Brisas Restaurant. A selection of drinks can be savoured at the in-house bar.

Hotel Casa Maya provides an ideal place to discover Gran Puerto and Hard Rock Cafe Cancun, as well as everything the local area has to offer. The Museo de Arte Popular Mexicano is also nearby.

Rating
7,9
Good
Based on 2 984 verified guest reviews

Latest deals for Hotel Casa Maya

Tue 18/2
Wed 19/2
Deluxe room
bed type unknown
bed type unknown
Standard Room
bed type unknown
bed type unknown
bed type unknown
King room
1 king bed
Double room
bed type unknown
bed type unknown
*Total includes estimated local taxes & fees payable on check out.
Prices are based on 1 night including VAT, excluding local taxes and fees.

Amenities at Hotel Casa Maya

  • Private beach
  • Outdoor pool
  • Indoor pool
  • Fitness centre
  • Restaurant
  • Bar/Lounge
  • Room service
  • Free Wi-Fi
  • Tea/coffee maker
  • Coffee machine

Services and conveniences

  • ATM on-site
  • Business centre
  • Safety deposit box
  • Entertainment staff
  • Currency exchange on-site
  • Meeting/Banquet facilities
  • Room service
  • Express check-out
  • 24-hour front desk

Pool and spa

  • Pool bar
  • Heated pool
  • Spa
  • Hot tub
  • Indoor pool
  • Outdoor pool
  • Pool with a view
  • Water slide

Basics

  • Free Wi-Fi
  • Wi-Fi available in all areas
  • Internet
  • Fire extinguisher
  • Free toiletries
  • Smoke alarms
  • Air-conditioned

Kitchen

  • Electric kettle
  • Microwave
  • Tea/coffee maker
  • Refrigerator
  • Coffee machine
  • Kitchenette

Dining

  • Packed lunches
  • Snack bar
  • Restaurant
  • Bar/Lounge
  • Breakfast in the room
  • Vending machine (drinks)

Things to do

  • Gift shop
  • Eco tourism
  • Scuba diving
  • Beauty salon
  • Water park
  • Water sport facilities (on site)

General

  • Family rooms
  • Sea view
  • Seating area
  • Slippers
  • Soundproofing
  • Storage available

Family friendly

  • Babysitting or child care
  • Child pool
  • Kids meals
  • Swimming pool toys
  • Kids' club
  • Playground

Parking and transportation

  • Airport shuttle
  • Free parking
  • Valet parking
  • Private parking
  • Shuttle service (additional charge)

Accessibility and suitability

  • Disabled access
  • Lift
  • No smoking
  • Designated smoking area

Bathroom

  • Shower
  • Hairdryer
  • Bathrobe
  • Private bathroom

Outdoor

  • Terrace/Patio
  • Beach towels
  • Private beach
  • Garden

Laundry

  • Laundry facilities
  • Ironing service
  • Laundry service
  • Iron and ironing board

Media and entertainment

  • Flat-screen TV
  • Cable or satellite TV

Bedroom

  • Alarm clock
  • Wardrobe or closet

Health and safety

  • Daily housekeeping
  • Safe

Fitness

  • Fitness centre
  • Tennis

Reviews of Hotel Casa Maya

7.9
Good
2984 verified ratings
Wonderful
1327
Very good
632
Good
401
Okay
194
Fair
158
Mediocre
93
Poor
179
Guests say
Guests enjoyed the hotel's location, being close to the beach with beautiful ocean views, as well as the friendly and helpful staff. Reviewers appreciated the spacious rooms and the great breakfast buffet. However, many mentioned concerns regarding cleanliness in certain areas, old hotel facilities needing renovation, and noise disturbances from adjacent rooms or outside activities.
AI-generated from customer reviews
Location9.5 out of 10
Service9 out of 10
Room Size8.5 out of 10
Atmosphere3 out of 10
Cleanliness2.5 out of 10
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4.0
Mediocre
Anonymous, Oct 2023
Cleaning (room) staff was excellent. Dinning staff was not great.
10
Wonderful
Anonymous, Jul 2017
Pros (+) Everything and everyone was wonderful!
Cons (-) Nothing! Everything was fine!
9.7
Wonderful
Anonymous, Oct 2015
Pros (+) The staff was all super nice. We arrived quite late one night and somehow missed the whole time-share spiel that people talk about. Front dest was super nice, and everyone was generally approachable. I didn't feel pressured into anything. It might help that I'm fluent in Spanish. Food was good. You can find Pizza if you're on a budget, else their buffets are pretty good. I got their mixed ceviche ...
Cons (-) One thing I didn't like was that there was a mouse in the room. We found out b/c we found a piece of sweet bread on the ground with bite marks and an apple in the same condition. After this incident we simply put all our food away better and didn't have any problems after that. Also, I didn't really care for the people that came by the beach and asked me if I wanted my picture taken with a monkey,...
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Location

Boulevard Kukulcan km 5.5 Zona Hotelera, 77500 Cancún, Quintana Roo

What's nearby

  • Playa Langosta246 m
  • Torre Escenica1 km
  • Playa Tortugas1.2 km
  • Parroquia de Cristo Resucitado1.3 km
  • Cancun Golf Club at Pok Ta Pok2.1 km
  • Playa Caracol3.4 km
  • Playa Chac Mool3.6 km
  • Forum Beach3.7 km
  • Delphinus Punta Cancún4 km
  • Acuario Interactivo4.1 km
  • Playa Marlin4.9 km
  • Kukulcan Plaza4.9 km

Policies

Check-in/Check-out

Check in anytime after 15:00, check out anytime before 12:00

Cancellation/pre-payment

Cancellation/pre-payment policies vary by room type and provider.

When to book a room at Hotel Casa Maya

Price per night. Prices are not fixed and may vary with time.
Average nightly price per month
Average nightly price

Top tips for your stay at Hotel Casa Maya

  • How long should you stay at Hotel Casa Maya? KAYAK users usually book their rooms here for 3 days.

FAQs when booking at Hotel Casa Maya

  • Where is Hotel Casa Maya located?

    Hotel Casa Maya is located at Boulevard Kukulcan km 5.5 Zona Hotelera in Hotel Zone, 5,3 km from the centre of Cancún. Playa Langosta is the closest landmark to Hotel Casa Maya.

  • When is check-in time and check-out time at Hotel Casa Maya?

    Check-in time is 15:00 and check-out time is 12:00 at Hotel Casa Maya.

  • Does Hotel Casa Maya offer free Wi-Fi?

    Yes, Hotel Casa Maya offers free Wi-Fi.

  • Does Hotel Casa Maya offer free parking?

    Yes, Hotel Casa Maya offers free parking.

  • How far is Hotel Casa Maya from the airport?

    Hotel Casa Maya is 15,7 km from Cancun. Hotel Casa Maya is 71,5 km from Cozumel.

  • Does Hotel Casa Maya have a pool?

    Yes, Hotel Casa Maya has a pool on-site.

  • How does KAYAK find such great Hotel Casa Maya hotel deals?

    KAYAK scours the web for all room deals available at Hotel Casa Maya in Cancún and lets you compare them to find the best rate for your stay. Many different travel sites will offer discounts or deals at different times for rooms at Hotel Casa Maya and KAYAK will provide you with prices from a huge range of travel sites. That means that you can always find a great deal for Hotel Casa Maya.

See more FAQs

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