Good to know
|Value for money||7,6|
|Distance to city centre||5,3 km|
|Distance to airport||15,7 km|
|"Great staff and service."||(in 36 reviews)|
|"Good rooms, breakfast and facilities."||(in 21 reviews)|
|"Great value for money."||(in 6 reviews)|
|"The room was horrible!!"||(in 11 reviews)|
|"The carpet in our room was very old."||(in 5 reviews)|
|"Being allergic to mold and mildew, I believe it was mold."||(in 7 reviews)|
Time of year
Show reviews that mention
|allergic to mold||in 7 reviews|
|bit far||in 14 reviews|
|breakfast was great||in 51 reviews|
|check-in process||in 4 reviews|
|dated hotel||in 49 reviews|
|free parking||in 7 reviews|
|good food||in 28 reviews|
|great value||in 9 reviews|
|hotel beach||in 57 reviews|
|lovely view||in 16 reviews|
|musty odor||in 1 review|
|needs an updated||in 10 reviews|
|nice room||in 53 reviews|
|pool was nice||in 14 reviews|
|staff was great||in 63 reviews|
|staff were beyond rude||in 50 reviews|
|view of the sea||in 11 reviews|
|zona hotelera||in 8 reviews|
The view from my Junior suite was magnificent, overlooked the properties beach and the breeze at night was glorious. Always had available parking for my rental and during my stay beach chairs and umbrellas were always available. Staff was so awesome and attentive and always willing and ready to assist. The lobby grocery store had just the right combos for quick in room meals.
The room and view was brilliant, as was the balcony and bathroom, we didn’t have the breakfast, as it wasn’t included in the room but it looked good, the pool area and beach were great, especially for families.
Check in and check out took quite a while, we were made to sit in reception for 20 mins each time even though we arrived and left at the correct times. Our room also had an occupied adjoining room which we weren’t warned about, at night we could hear everything the occupants in the next room said or did (particularly the TV which was left on until late) and we didn’t sleep very well as a result
The service was great all employees was great people but Vanesa host super nice girl and very attentive and Carlos server Pool área nice guy
Good breakfast. Warm pool, in August. Nice view.
Would like more English on the TV.
The view from our room was awesome, we were located on the 8th floor with an ocean view. It was amazing!
With a stay at Hotel Casa Maya in Cancun (Zona Hotelera), you'll be a 4-minute walk from Langosta Beach and 12 minutes by foot from Tortuga Beach. Featured amenities include a business center, express check-in, and express check-out. Free self parking is available onsite.
based on 504 reviews
Value for money
Policies vary by room type and provider.
FAQs when booking at Hotel Casa Maya
Where is Hotel Casa Maya located?
Hotel Casa Maya is located at Blvd Kukulcan Km 5.5 in Zona Hotelera - Hotel Zone District, 5,3 km from the centre of Cancún. Playa Langosta is the closest landmark to Hotel Casa Maya.
When is check-in time and check-out time at Hotel Casa Maya?
Check-in time is 14:00 and check-out time is 11:30 at Hotel Casa Maya.
Does Hotel Casa Maya offer free Wi-Fi?
Yes, Hotel Casa Maya offers free Wi-Fi.
Does Hotel Casa Maya offer free parking?
Yes, Hotel Casa Maya offers free parking.
Does Hotel Casa Maya offer free airport shuttle service?
No, Hotel Casa Maya does not offer free airport shuttle service.
How far is Hotel Casa Maya from the airport?
Hotel Casa Maya is 15,7 km from Cancun. Hotel Casa Maya is 66 km from Playa Del Carmen.
Can you bring pets to Hotel Casa Maya?
No, pets are not allowed at Hotel Casa Maya.
Does Hotel Casa Maya have a pool?
Yes, Hotel Casa Maya has a pool on-site.
Reviews about Hotel Casa Maya
Most popular landmarks
- Playa Langosta 227 m
- Torre Escenica 0,9 km
- Playa Tortugas 1,2 km
- Parroquia de Cristo Resucitado 1,3 km
- Cancun Golf Club at Pok Ta Pok 2,1 km
- Playa Caracol 3,5 km
|Playa Del Carmen||66 km|