Hotel Casa Maya

4 stars
Blvd. Kukukcan KM 5.5, 77500 Cancún, Quintana Roo, Mexico
Cancún, Mexico
+52 998 881 0500
7,9
Good
based on 3015 reviews
3 015 reviews
Sat 11/4
-
Sun 12/4
1 room, 2 guests
Deals from
R3 314
/Cheapest rate per night
Room type
Provider
Nightly total
Double room
R3 314
Standard Room
R4 106
King room
R4 114
21 more Hotel Casa Maya deals
21 more Hotel Casa Maya deals
Pool
Beach
Lounge
Bathroom
Pool
Restaurant
Other
Pool
Restaurant
Other
Restaurant
Lounge
Other
Other
Other
Other
Other
Other
Gym
Other
Buffet
Other
Lounge
Kitchen
Other
Other
Other
Photos of Hotel Casa Maya
Overview
Prices
Amenities
Reviews
Location
When to book
Tips & FAQs
Nearby stays

Overview

Guests of this hotel will appreciate the seclusion of its private beach and on-site spa and wellness centre, all just a quick car ride from the heart of Cancun. It also provides outdoor tennis courts, a Jacuzzi and an indoor pool.

This 5-star hotel offers a kids club, an express check-in and check-out feature and a beauty centre. It also has child-minding services, a currency exchange and a reception that is available 24 hours a day.

The rooms are air conditioned and include tea and coffee making facilities, a refrigerator and a kitchenette. All offer a radio, a telephone and heating.

Guests of Hotel Casa Maya are invited to experience international cuisine at La Veranda, or try seafood and Mexican dishes at Las Brisas Restaurant. A selection of drinks can be savoured at the in-house bar.

Hotel Casa Maya provides an ideal place to discover Gran Puerto and Hard Rock Cafe Cancun, as well as everything the local area has to offer. The Museo de Arte Popular Mexicano is also nearby.

7,9
Good rating
Based on 3 015 verified guest reviews

Latest deals for Hotel Casa Maya

Sat 11/4
-
Sun 12/4
King room
1 king bed
R4 114
nightly with fees
Standard Room
bed type unknown
R4 106
nightly with fees
bed type unknown
R5 189
nightly with fees
bed type unknown
R5 359
nightly with fees
Superior room
bed type unknown
R8 591
nightly with fees
Double room
1 twin bed
R3 314
nightly with fees
bed type unknown
R5 173
nightly with fees
bed type unknown
R6 493
nightly with fees
*Total includes estimated local taxes & fees payable on check out.
Prices are based on 1 night, including fees but not including taxes.

Amenities at Hotel Casa Maya

  • Private beach
  • Snorkelling
  • Outdoor pool
  • Restaurant
  • Bar/Lounge
  • Room service
  • Tea/coffee maker
  • Coffee machine
  • Free parking
  • Business centre

Things to do

  • Gift shop
  • Eco tourism
  • Scuba diving
  • Snorkelling
  • Beauty salon
  • Water park
  • Shopping
  • Pool table
  • Water sport facilities (on site)
  • Windsurfing
  • Night club

Services and conveniences

  • ATM on-site
  • Business centre
  • Concierge service
  • Safety deposit box
  • Entertainment staff
  • Currency exchange on-site
  • Meeting/Banquet facilities
  • Room service
  • Express check-out
  • 24-hour front desk

Basics

  • Wi-Fi
  • Fire extinguisher
  • Free toiletries
  • Shampoo
  • Body soap
  • Air-conditioned
  • Conditioner

Kitchen

  • Electric kettle
  • Microwave
  • Tea/coffee maker
  • Refrigerator
  • Coffee machine
  • Kitchenette

Outdoor

  • Terrace/Patio
  • Beach chairs
  • Beach towels
  • Balcony
  • Private beach
  • Garden

General

  • Sea view
  • Seating area
  • Slippers
  • Soundproofing
  • Pool view
  • Storage available

Pool and spa

  • Heated pool
  • Spa
  • Hot tub
  • Outdoor pool
  • Water slide

Bathroom

  • Shower
  • Hairdryer
  • Public bath
  • Bathrobe
  • Private bathroom

Dining

  • Packed lunches
  • Snack bar
  • Restaurant
  • Bar/Lounge
  • Vending machine (drinks)

Parking and transportation

  • Airport shuttle
  • Free parking
  • Private parking
  • Shuttle service (additional charge)

Health and safety

  • Daily housekeeping
  • First-aid kit
  • 24-hour security
  • Safe

Accessibility and suitability

  • Disabled access
  • Lift
  • Designated smoking area

Laundry

  • Laundry facilities
  • Laundry service
  • Iron and ironing board

Bedroom

  • Alarm clock
  • Sofa bed
  • Wardrobe or closet

Family friendly

  • Babysitting or child care
  • Child pool
  • Playground

Media and entertainment

  • Flat-screen TV
  • Cable or satellite TV

Fitness

  • Tennis

Reviews of Hotel Casa Maya

7,9
Good
3015 verified ratings
Wonderful
1360
Very good
632
Good
401
Okay
190
Fair
159
Mediocre
93
Poor
180

Summary of reviews

Guests say
Guests appreciated the beautiful location and spacious rooms, but many expressed dissatisfaction with the service, cleanliness, and food quality. Some guests highlighted issues with the check-in process and the lack of variety in dining options. Overall, while the hotel has its strengths, there are significant areas for improvement.
AI-generated from customer reviews
Location9 out of 10
Room Size8.5 out of 10
Cleanliness3 out of 10
Service3 out of 10
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All reviews

10
Wonderful
TJ, Aug 2025
Beautiful property, fresh and clean. Dining staff were impeccable! Had an excellent talk with the entertainment manager, Juan, and we had a great time chatting. He was very engaging and personable. Pool view balcony suite was huge huge... Housekeeping came twice a day! Get reservations to the Italian restaurant and steakhouse, both are well worth it. All dining exceeded expectations! Recommend 'tr...
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4.0
Mediocre
Anonymous, Oct 2023
Cleaning (room) staff was excellent. Dinning staff was not great.
10
Wonderful
Anonymous, Jul 2017
Pros (+) Everything and everyone was wonderful!
Cons (-) Nothing! Everything was fine!

Location

Blvd. Kukukcan KM 5.5, 77500 Cancún, Quintana Roo

What's nearby

  • Cancun Golf Club at Pok Ta Pok2.1 km
  • Cancun Convention Center3.4 km
  • Puerto Cancun3.4 km
  • Hard Rock Cafe Cancun3.5 km
  • CoCo Bongo Cancun3.6 km
  • La Isla Shopping Mall4.1 km
  • Kukulcan Plaza4.9 km
  • Glorieta del Ceviche5 km
  • Puerto Juarez5.1 km
  • Gran Puerto5.2 km
  • Spa at The Royal Sands5.4 km
  • Estadio de Beisbol Beto Avila6.1 km

Policies

Check-in/Check-out

Check in anytime after 15:00, check out anytime before 12:00

Cancellation/pre-payment

Cancellation/pre-payment policies vary by room type and provider.
License number: 005-007-000653/2025

Essential information about Hotel Casa Maya

Low season

High season

Average price (weekend night)

December
December
R7 697
Cheapest month to stay with an average 0% drop in price.
Most expensive month to stay with an average 0% rise in price.
Average Fri & Sat price over the last 2 weeks.

When to book a room at Hotel Casa Maya

Price per night. Prices are not fixed and may vary with time.
Average nightly price per month
Average nightly price

FAQs when booking at Hotel Casa Maya

  • Where is Hotel Casa Maya located?

    Hotel Casa Maya is located at Blvd. Kukukcan KM 5.5 in Hotel Zone, 5,3 km from the centre of Cancún. Cancun Golf Club at Pok Ta Pok is the closest landmark to Hotel Casa Maya.

  • When is check-in time and check-out time at Hotel Casa Maya?

    Check-in time is 15:00 and check-out time is 12:00 at Hotel Casa Maya.

  • Does Hotel Casa Maya offer free parking?

    Yes, Hotel Casa Maya offers free parking.

  • How far is Hotel Casa Maya from the airport?

    Hotel Casa Maya is 15,8 km from Cancun. Hotel Casa Maya is 71,6 km from Cozumel.

  • Does Hotel Casa Maya have a pool?

    Yes, Hotel Casa Maya has a pool on-site.

  • How does KAYAK find such great Hotel Casa Maya hotel deals?

    KAYAK scours the web for all room deals available at Hotel Casa Maya in Cancún and lets you compare them to find the best rate for your stay. Many different travel sites will offer discounts or deals at different times for rooms at Hotel Casa Maya and KAYAK will provide you with prices from a huge range of travel sites. That means that you can always find a great deal for Hotel Casa Maya.

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4-star hotel
Riu Caribe8.7 Excellent (1 102 reviews)0,47 kmSnorkelling, Outdoor pool, beachfrontR4 749+
5-star hotel
Riu Palace Peninsula8.4 Excellent (1 185 reviews)0,5 kmSnorkelling, Outdoor pool, beachfrontR5 665+
4-star hotel
8% cheaper
The Royal Cancun All Villas Resort
8.4 Excellent (762 reviews)0,51 kmFitness centre, Coffee machine, Business centreR4 386+

Good to know

Value for money

Distance to city centre

Nearest airport

Distance to airport

7,8
5,3 km
Cancun
15,8 km

Everything you need to know for your stay in Cancún