Search
Photos
Overview
Prices
Amenities
Reviews
Location
Tips & FAQs
Nearby stays
Hotel Casa Maya
4 stars

Hotel Casa Maya

Boulevard Kukulcan km 5.5 Zona Hotelera, 77500 Cancún, Quintana Roo, Mexico
Cancún, Mexico
See location+52 998 881 0500
From
R3 968
Cheapest

rate per night

8,0
Very good
based on 2981 reviews
2 981 reviews
Room type
Provider
Nightly total
Standard Room
R3 968
Double room
R4 307
King room
R6 256
15 more Hotel Casa Maya deals
15 more Hotel Casa Maya deals

Photos of Hotel Casa Maya

Overview

Guests of this hotel will appreciate the seclusion of its private beach and on-site spa and wellness centre, all just a quick car ride from the heart of Cancun. It also provides outdoor tennis courts, a Jacuzzi and an indoor pool.

This 5-star hotel offers a kids club, an express check-in and check-out feature and a beauty centre. It also has child-minding services, a currency exchange and a reception that is available 24 hours a day.

The rooms are air conditioned and include tea and coffee making facilities, a refrigerator and a kitchenette. All offer a radio, a telephone and heating.

Guests of Hotel Casa Maya are invited to experience international cuisine at La Veranda, or try seafood and Mexican dishes at Las Brisas Restaurant. A selection of drinks can be savoured at the in-house bar.

Hotel Casa Maya provides an ideal place to discover Gran Puerto and Hard Rock Cafe Cancun, as well as everything the local area has to offer. The Museo de Arte Popular Mexicano is also nearby.

8,0
Very good rating
Based on 2 981 verified guest reviews

Latest deals for Hotel Casa Maya

Sun 21/9
Mon 22/9
Standard Room
bed type unknown
R3 968
nightly with fees
bed type unknown
R4 204
nightly with fees
bed type unknown
R4 763
nightly with fees
Double room
bed type unknown
R4 307
nightly with fees
bed type unknown
R4 447
nightly with fees
bed type unknown
R7 011
nightly with fees
Superior room
bed type unknown
R8 795
nightly with fees
King room
1 king bed
R6 256
nightly with fees
*Total includes estimated local taxes & fees payable on check out.
Prices are based on 1 night, including fees but not including taxes.

Amenities at Hotel Casa Maya

  • Private beach
  • Outdoor pool
  • Indoor pool
  • Restaurant
  • Bar/Lounge
  • Room service
  • Free Wi-Fi
  • Tea/coffee maker
  • Coffee machine
  • Valet parking

Basics

  • Free Wi-Fi
  • Wi-Fi available in all areas
  • Internet
  • Fire extinguisher
  • Free toiletries
  • Shampoo
  • Smoke alarms
  • Body soap
  • Air-conditioned
  • Conditioner

Services and conveniences

  • ATM on-site
  • Business centre
  • Safety deposit box
  • Entertainment staff
  • Currency exchange on-site
  • Meeting/Banquet facilities
  • Room service
  • Express check-out
  • 24-hour front desk

Pool and spa

  • Pool bar
  • Heated pool
  • Spa
  • Hot tub
  • Indoor pool
  • Outdoor pool
  • Pool with a view
  • Water slide

General

  • Family rooms
  • Sea view
  • Seating area
  • Slippers
  • Soundproofing
  • Pool view
  • Storage available

Kitchen

  • Electric kettle
  • Microwave
  • Tea/coffee maker
  • Refrigerator
  • Coffee machine
  • Kitchenette

Dining

  • Packed lunches
  • Snack bar
  • Restaurant
  • Bar/Lounge
  • Breakfast in the room
  • Vending machine (drinks)

Things to do

  • Gift shop
  • Eco tourism
  • Scuba diving
  • Beauty salon
  • Water park
  • Water sport facilities (on site)

Family friendly

  • Babysitting or child care
  • Child pool
  • Kids meals
  • Swimming pool toys
  • Kids' club
  • Playground

Parking and transportation

  • Airport shuttle
  • Free parking
  • Valet parking
  • Private parking
  • Shuttle service (additional charge)

Accessibility and suitability

  • Disabled access
  • Lift
  • No smoking
  • Designated smoking area

Bathroom

  • Shower
  • Hairdryer
  • Bathrobe
  • Private bathroom

Outdoor

  • Terrace/Patio
  • Beach towels
  • Private beach
  • Garden

Laundry

  • Laundry facilities
  • Ironing service
  • Laundry service
  • Iron and ironing board

Bedroom

  • Alarm clock
  • Sofa bed
  • Wardrobe or closet

Media and entertainment

  • Flat-screen TV
  • Cable or satellite TV

Health and safety

  • Daily housekeeping
  • Safe

Fitness

  • Tennis

Reviews of Hotel Casa Maya

8,0
Very good
2981 verified ratings
Wonderful
1346
Very good
623
Good
395
Okay
191
Fair
157
Mediocre
91
Poor
178

Summary of reviews

Guests say
Guests appreciated the beach and water park, which were great for families. However, many reviews pointed out significant issues with service, cleanliness, and food quality. The staff was often described as unhelpful, and the dining options were limited and unsatisfactory. Overall, while the location and some amenities were enjoyed, the negative aspects overshadowed the positive experiences for many guests.
AI-generated from customer reviews
Location8 out of 10
Atmosphere7.5 out of 10
Cleanliness1.5 out of 10
Service1 out of 10
Sort by:Most recent

Show results that mention

Filters

All filters

Filters

Review rating
Traveller type
Time of year

Score by provider

All reviews

10
Wonderful
TJ, Aug 2025
Beautiful property, fresh and clean. Dining staff were impeccable! Had an excellent talk with the entertainment manager, Juan, and we had a great time chatting. He was very engaging and personable. Pool view balcony suite was huge huge... Housekeeping came twice a day! Get reservations to the Italian restaurant and steakhouse, both are well worth it. All dining exceeded expectations! Recommend 'tr...
Read more
4.0
Mediocre
Anonymous, Oct 2023
Cleaning (room) staff was excellent. Dinning staff was not great.
10
Wonderful
Anonymous, Jul 2017
Pros (+) Everything and everyone was wonderful!
Cons (-) Nothing! Everything was fine!
9.7
Wonderful
Anonymous, Oct 2015
Pros (+) The staff was all super nice. We arrived quite late one night and somehow missed the whole time-share spiel that people talk about. Front dest was super nice, and everyone was generally approachable. I didn't feel pressured into anything. It might help that I'm fluent in Spanish. Food was good. You can find Pizza if you're on a budget, else their buffets are pretty good. I got their mixed ceviche ...
Cons (-) One thing I didn't like was that there was a mouse in the room. We found out b/c we found a piece of sweet bread on the ground with bite marks and an apple in the same condition. After this incident we simply put all our food away better and didn't have any problems after that. Also, I didn't really care for the people that came by the beach and asked me if I wanted my picture taken with a monkey,...
Read more

Location

Boulevard Kukulcan km 5.5 Zona Hotelera, 77500 Cancún, Quintana Roo

What's nearby

  • Cancun Golf Club at Pok Ta Pok2.1 km
  • Cancun Convention Center3.4 km
  • Puerto Cancun3.4 km
  • Hard Rock Cafe Cancun3.5 km
  • CoCo Bongo Cancun3.6 km
  • La Isla Shopping Mall4.1 km
  • Kukulcan Plaza4.9 km
  • Glorieta del Ceviche5 km
  • Puerto Juarez5.1 km
  • Gran Puerto5.2 km
  • Spa at The Royal Sands5.4 km
  • Estadio de Beisbol Beto Avila6.1 km

Policies

Check-in/Check-out

Check in anytime after 15:00, check out anytime before 12:00

Cancellation/pre-payment

Cancellation/pre-payment policies vary by room type and provider.

When to book a room at Hotel Casa Maya

Price per night. Prices are not fixed and may vary with time.
Average nightly price per month
Average nightly price

KAYAK's top tips for your stay at Hotel Casa Maya

  • How long should you stay at Hotel Casa Maya? KAYAK users usually book their rooms here for 3 days.

FAQs when booking at Hotel Casa Maya

  • Where is Hotel Casa Maya located?

    Hotel Casa Maya is located at Boulevard Kukulcan km 5.5 Zona Hotelera in Hotel Zone, 5,3 km from the centre of Cancún. Cancun Golf Club at Pok Ta Pok is the closest landmark to Hotel Casa Maya.

  • When is check-in time and check-out time at Hotel Casa Maya?

    Check-in time is 15:00 and check-out time is 12:00 at Hotel Casa Maya.

  • Does Hotel Casa Maya offer free Wi-Fi?

    Yes, Hotel Casa Maya offers free Wi-Fi.

  • Does Hotel Casa Maya offer free parking?

    Yes, Hotel Casa Maya offers free parking.

  • How far is Hotel Casa Maya from the airport?

    Hotel Casa Maya is 15,7 km from Cancun. Hotel Casa Maya is 71,5 km from Cozumel.

  • Does Hotel Casa Maya have a pool?

    Yes, Hotel Casa Maya has a pool on-site.

  • How does KAYAK find such great Hotel Casa Maya hotel deals?

    KAYAK scours the web for all room deals available at Hotel Casa Maya in Cancún and lets you compare them to find the best rate for your stay. Many different travel sites will offer discounts or deals at different times for rooms at Hotel Casa Maya and KAYAK will provide you with prices from a huge range of travel sites. That means that you can always find a great deal for Hotel Casa Maya.

See more FAQs

Nearby hotels and places to stay

Closest

See more nearby stays
4-star hotel
69% cheaperReal Inn Cancún7.3 Good (4 429 reviews)0,22 kmOutdoor pool, Fitness centre, RestaurantR1 374+
5-star hotel
Riu Caribe8.6 Excellent (783 reviews)0,47 kmSnorkelling, Outdoor pool, beachfrontR4 468+
5-star hotel
25% cheaper
The Sens Cancun
7.4 Good (581 reviews)0,67 kmPrivate beach, no minors, snorkellingR3 295+
4-star hotel
32% cheaperGrand Oasis Palm7.4 Good (3 464 reviews)0,79 kmPrivate beach, Outdoor pool, Spa and wellness centreR2 988+

Cheapest

See cheapest stays in Cancún
3-star hotel
81% cheaperHotel Calypso Cancun7 Good (660 reviews)1,14 kmOutdoor pool, Indoor pool, RestaurantR834+
4-star hotel
69% cheaperReal Inn Cancún7.3 Good (4 429 reviews)0,22 kmOutdoor pool, Fitness centre, RestaurantR1 374+
3-star hotel
67% cheaperHotel Maya Caribe Faranda Cancún7 Good (441 reviews)0,89 kmPrivate beach, snorkelling, Spa and wellness centreR1 459+
3-star hotel
63% cheaperHotel Dos Playas Faranda Cancún7.3 Good (1 019 reviews)1,05 kmOutdoor pool, beachfront, Spa and wellness centreR1 615+

Most recommended

See most recommended stays in Cancún
5-star hotel
Riu Caribe8.6 Excellent (783 reviews)0,47 kmSnorkelling, Outdoor pool, beachfrontR4 468+
4-star hotel
27% cheaperOccidental Costa Cancun8.2 Excellent (3 333 reviews)1,04 kmOutdoor pool, beachfront, Spa and wellness centreR3 220+
5-star hotel
25% cheaper
The Sens Cancun
7.4 Good (581 reviews)0,67 kmPrivate beach, no minors, snorkellingR3 295+
4-star hotel
32% cheaperGrand Oasis Palm7.4 Good (3 464 reviews)0,79 kmPrivate beach, Outdoor pool, Spa and wellness centreR2 988+

Good to know

Value for money

Distance to city centre

Nearest airport

Distance to airport

8,1
5,3 km
Cancun
15,8 km

Everything you need to know for your stay in Cancún

Not what you’re looking for? Find thousands of other hotels, flights and car hire with KAYAK.