Brooklands Guest House

??????????

1.Room was booked as four poster bed ,got told it was not available. 2. Tv did work ! 3.Plug socket nr. Toilet door does not work ! 4.Sink has a crack in it 5. Shower head will not stay in one position , keeps falling down. Informed a member of staff and she said someone would sor Tv out but no one came anywhere nr. Over all the b+b is very run down and needs alot of ((( tlc ))) not happy !!!

Location: about 30min walking from the city centre and about 20min from Addenbrookes hospital (and research institutes), which were my visit interests; and near supermarkets and restaurants! The area is very calm. Rooms are clean. Although in the booking page it is described that the early check in is at 8 am this is not true...(just to call attention for this!) however after I explain that it was described in the page, the responsible allowed me to check in when I arrived (10:15am). The breakfast is served by the staff and is enough (cofee and milk + toasts or yougurt and cereals). cofee and tea facilities. Free wireless internet which is a great plus!

Now it is only informative, not a + nor a - : the place is more like a house with rooms adapted with a wc+ separated bath cabinet; the rooms are very small and, although te room is very hot at night, which is nice, the bathroom is cold. The bath cabinet has no light. Although the breakfast is ok, it is not it is not diversified and not "eat what you want - like".

I enjoyed the breakfast. A good range of food shops nearby. The hostess was knowledgeable about the area.

Very little space. Would be better to have a slightly smaller bed and a little more floor space. No controls in the room for the heating - too hot. The drain just outside the room was very noisy when rooms upstairs used their water.

Comfortable bed,good breakfast,friendly service,clean.

Was told it was self checkin and to make contact prior to arrival but my email went unanswered and my booking had a pincode which I thought was to let me in but it was useless and a sign on the door said to ring the owner.If I hadn't had a mobile phone I wouldn't have known what to do stuck on the doorstep on a cold wet night. An intercom would have been better.