Guest reviews
Overall rating
6,9
Good
Based on 14 reviews
Cleanliness
7,2
Comfort
7,2
Pick-up/Drop-off
6,7
Value for money
6,5
Pros
"The staff were very friendly."
(in 2108 reviews)
"Return was quick and easy."
(in 313 reviews)
"Overall very good experience though."
(in 548 reviews)
Cons
"Very poor customer service ."
(in 395 reviews)
"There were no cars available!"
(in 297 reviews)
"Long lines and slow service."
(in 920 reviews)
Recent reviews
Traveller rating
2
0
1
2
3
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2,8
Pros: Nothing
Cons: My pickup time was scheduled for 2pm, and they closed at 2pm. I did not get my car obviously. They could have mentioned when they closed when I made my appointment.
review from
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2,0
Pros: Nice car
Cons: I called to modify my reservation and return the rental a day early. The agent said I would be refunded for returning it early, but I ended up paying MORE because there was a modification fee that no one mentioned. Next time I'll rent elsewhere.
review from
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4,0
Cons: They didn't have a car ready for the time I requested. I don't k ok why it let me book a reservation if they didn't have a car? They called me in the morning before I was about to put it up saying there was no car and they weren't sure when they were going to get more. Then they didn't even offer me anything as retribution for their mistakes
review from
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2,0
Cons: Customer service very poor
review from
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4,4
Pros: Nice staff, clean car.
Cons: When you type in MCO, you are routed to best rate for car, but it is not at the airport. Confusing.
review from
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2,0
Cons: 30 minutes before pickup, I received a call from this Budget explaining they had no cars available for rent and was advised to "call somewhere else".
review from
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10,0
Pros: The price
Cons: No smoking
review from
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10,0
Just what we needed
Pros: friendly helpful staff at pickup, clean office, clean READY FOR ME, effiicient staff at checkout, value for the rental.
Cons: pickup location needs a sign to help find them. hard to find by address for first timer.
review from