Book Budget hire cars in Wilmington

Reviews for Budget in Wilmington

Recent reviews

Traveller rating

Wonderful

4

Very Good

3

Good

1

Okay

1

Fair

0

Mediocre

0

Poor

9

8.0

Location in terminal and desk person excellent. Ease of pick up and drop off very good. Honda CRV—poor, difficult to find instrumentation. E.g., parking brake; plug for cell phone GPS; mirror adjustment control; gas cap. Drivers seat difficult to adjust for comfort and road visibility.Reviewed Feb 28 2024

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10.0

So easy to get to and very friendly staff.Reviewed Nov 14 2023

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4.0

Car was dirty and I had to stop along the route day 2 and add engine oilReviewed Oct 30 2022

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8.0

Car was not very clean- I had to clean the inside and outside of the windshield. Other than that, it was a good experience.Reviewed Oct 3 2022

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2.0

We decided to get the car a few days earlier and changed the reservation with the help of customer service of budget itself. We also recieved a confirmation with the new data. As we tried to pick up our car we had to learn that the budget shop will not honor our reservation and that they have no car for us. Fur sure we had a lot of trouble to reorganize our whole trip.Reviewed Sep 24 2022

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10.0

Cons:Woman at desk was super helpful!Reviewed Dec 18 2020

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4.8

Pros:They never told me I could only do 1 month rental at a time. So that resulted in me being overcharged and spent 45 minutes on the phone to fix that. Next i have been on the phone with them 3 times so far because they have incorrectly over charged me by over $1000. It still isn’t fixed but I essentially was told to let them fix the first two mistakes and then call again to fix the rest of the over/double charges.Cons:BillingReviewed Sep 8 2020

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6.0

Pros:Staff was nice.Cons:The car smelled like an ashtray. Disgusting!!Reviewed Aug 11 2020

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10.0

Pros:Everything went as planned.Cons:Occasional upgrade available.Reviewed Jul 15 2019

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8.0

Pros:Staff was friendly. No wait to pick up car.Cons:Inside of car was not cleaned. Previous person who rented card spilled soda on console and door handle and left soda bottle in car. I had to clean the inside of the car.Reviewed May 14 2019

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8.8

Pros:Very east in & out, rental parking right next to the terminal, nice people.Cons:The car was near the end of its "rental" life as far as I was concerned.Reviewed Apr 30 2019

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2.0

Cons:The customer service was terrible.Reviewed Sep 3 2018

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More

• What is the most popular car hire from Budget in Wilmington?

  Mini (Dodge Grand Caravan or similar) is the most frequently booked car hire type from Budget in Wilmington.

• How many car hire locations does Budget have in Wilmington?

  Budget has 2 hire locations in Wilmington. Take a look at our Budget hire location map to find the best car hire near you.

• Does Budget have a car hire location at the airport: New Hanover County airport (ILM)?

  Yes

• Does Budget offer shuttle or airport pick-up services from New Hanover County airport (ILM)?

  Yes