Book Budget hire cars in Merrillville

Reviews for Budget in Merrillville

Recent reviews

Traveller rating

Wonderful

1

Very Good

0

Good

0

Okay

0

Fair

0

Mediocre

0

Poor

2

4.0

I will never rent from Budget again. Their professionalism is lacking. I was a little early for my pickup and was scolded. I’ve rented from many facilities before and this was the poorest that I had ever been treated. The inside of my car was not what I’d consider customer worthy. Drop off was easy though. That was the only plus.Reviewed Aug 23 2022

review from

6.0

Pros:The Vero Beach, FL staff was both friendly and helpful. Even though she was really busy she was professional and helpful.Cons:It would have nice to have a shuttle service to take me home after I dropped off the car. I live in town and fairly close to the drop-off location.Reviewed Sep 17 2020

review from

6.0

Pros:Car drove wellCons:trying to get a hold of anyone at the LAX Budget was impossible. Circular phone promts just for a simple question. Also, the Indiana Budget guy said if we returned the car a day early, that we'd get a day off of our payment and I didn't see reflected in our bill after we dropped off the vehicle.Reviewed Sep 14 2020

review from

5.6

Pros:Car was decent, but not anything I would take on a trip again.Cons:They did not have the car class I wanted so I paid an extra $20 to "upgrade" or drive a nasty little car. Also, the agent told me I was covered with the insurance but it was marked as denied coverage in the box. We had a little discussion about that. Next time I go to an airport and pay more and be sure of what I am getting.Reviewed Apr 16 2018

review from

9.6

I'm returning for sure...Pros:Greg and Eric customer service was absolutely great! I loved the price and the features in the vehicle I rented. I loved how updated the 15 passenger van is...the backup camera was awesome! It made parking a vehicle of this size a breeze. I loved how easy it was for the passengers to get in and out of the vehicle. It made it very easily accessible for my mother, aunts and uncles to get in and out, especially since a few have physical disabilities.Cons:I wished it came with satellite radio...although it came with a USB so you can plug in your phone...but it would of been a nice feature, and possibly a tv for the passengers...especially if you are taking along road trip. Not necessary but would be a great added feature.Reviewed Oct 3 2017

review from

6.8

Great dealPros:Cheapest one way trip to airport everCons:The representative at pick up was very dismissive.Reviewed Sep 20 2017

review from

2.0

Horrible Customer ServicePros:The customer service agent was discreet when telling me that the soft credit check done at the counter, which I was not aware of prior to the rental, would not allow me to rent the car. Prior to this incident, I had never had a problem renting from Budget.Cons:I waited for nearly 20 minutes to check in for the car rental. After being told I couldn't rent the car with my debit card (due to the credit check), I was going to use my credit card but had to transfer funds to it for the additional deposit required for the rental. However I had gotten a ride to the rental center with the anticipation that I was renting the car, so my ride left. I needed to go one and a half to two blocks to make the money transfer onto my credit card but no one could give me a ride to save time, because the office was closing in 20 minutes. Furthermore, I said that I would walk and should be back before the office closed. They adamantly stated they would not wait. Really?! After waiting nearly 20 minutes to check in for the rental, but was not allowed the opportunity or the courtesy to take a few minutes to do what was necessary to rent the car after being totally inconvenienced. To add insult to injury, I had to call Uber to pick me up! The customer service at this location is truly lacking!!!Reviewed Aug 1 2017

review from

9.2

Pros:The office seemed a bit understaffed so I didn't have to wait long I felt bad for the guy behind the counter, he was very nice but he seemed like he could use another person to help he seemed very stressed and tired although he was very very nice and kind.Cons:The only issue I had was when I return my rental. It's not even a very significant issue because I had paid for the unlimited mileage but when I dropped off my rental after only having had it 4 days, I was told that I had put fifteen hundred plus miles on the car and that wasn't anywhere even remotely true. I couldn't find the paper that listed the mileage when I got the car but I guarantee that I drove no more than 150 to 200 miles period again it wasn't really an issue I just thought it was very strange that this happened must be a crossed wire somewhere.Reviewed May 29 2017

review from

2.0

Couldn't get me the car I reserved 4 months earliePros:I reserved a convertible in March to use in July. Called them the day before picking up the rental, told me they didn't have one available.Cons:They didn't call me. Rate quoted was almost 3 times higher than Enterprise which was able to provide the convertableReviewed Jul 10 2016

review from

More

• Where is the best location for picking up Budget car rentals in Merrillville?

  Budget Rent A Car in Merrillville offers a strategically located branch on 81st Avenue. Situated near the heart of the town, it's easily accessible for those traveling along the major highways leading to and from Merrillville. This ensures that, whether you're just beginning your journey or wrapping up your travels, pick ups and returns are seamless. If you're venturing out of Merrillville or even exploring nearby areas, this central branch provides an effortless connection.

• What are the benefits and amenities offered by Budget in Merrillville?

  Budget prioritizes effortless navigation, offering advanced GPS systems to ensure you're never lost. For those traveling with young ones, the availability of safety seats ensures not just safety but also utmost comfort for the little passengers. If you come with a particular preference or need, Budget's commitment is evident in their endeavor to accommodate your wishes. In the rare instance that something specific isn't available, they guarantee a high-quality alternative. It's this unwavering focus on customer satisfaction and tailored solutions that positions Budget as a premier choice for many.

• Where can you find optimal parking spots for your Budget car rental in Merrillville?

  Merrillville, with its mix of commercial and residential zones, offers varied parking options. In the bustling commercial areas, you'll find metered parking spots, although availability can vary depending on the time of day. Shopping centers and establishments around town provide ample parking spaces for their customers. When visiting specific restaurants, shops, or attractions, it's wise to inquire about available parking facilities.

• What is the most popular car hire from Budget in Merrillville?

  Mini (Dodge Grand Caravan or similar) is the most frequently booked car hire type from Budget in Merrillville.

• How many car hire locations does Budget have in Merrillville?

  Budget has 1 hire location in Merrillville. Take a look at our Budget hire location map to find the best car hire near you.

• Does Budget have a car hire location at the airport: O'Hare Intl airport (ORD)?

  Yes

• Does Budget offer shuttle or airport pick-up services from O'Hare Intl airport (ORD)?

  Yes

• Does Budget have a car hire location at the airport: Midway airport (MDW)?

  Yes

• Does Budget offer shuttle or airport pick-up services from Midway airport (MDW)?

  Yes

• Does Budget have a car hire location at the airport: Greater Rockford airport (RFD)?

  No (according to our data)

• Does Budget offer shuttle or airport pick-up services from Greater Rockford airport (RFD)?

  Yes