Reviews for Budget in Lee's Summit
Overall rating
5,8
Okay
Based on 8 reviews
Cleanliness
5,4
Comfort
6,5
Pick-up/Drop-off
6,2
Value for money
6,5
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Pros
"Staff were friendly and helpful."
(in 1394 reviews)
""Great price, very clean car.""
(in 3750 reviews)
"Great car and easy drop-off"
(in 1485 reviews)
Cons
"Terrible customer service as well"
(in 355 reviews)
"Will NEVER use Budget again!"
(in 252 reviews)
"Car smelled like smoke !"
(in 239 reviews)
Recent reviews
Traveller rating
2
3
0
3
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Find reviews that mention:
car available
car was clean
get the car
returned the car
pick up and drop
customer service
next day
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2,0
Cons: I was denied a rental but was still charged for one... someone from wherever needs to refund me my money
review from
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10,0
Pros: Easy process for pickup and drop off. Nice upgrade.
review from
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10,0
Pros: Ryan was very easy to deal with. Knew what he was doing and the entire process took just a couple minutes.
Cons: Probably out of their control, but a place to leave our car while renting the van would have been helpful.review from
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7,2
Good expirience, car a bit dirty
Pros: Easy pick up and drop off for a Toyota camary
Cons: Car was quite dirty upon pick upreview from
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7,6
Nice Vehicle - Dirty Windshield
Pros: 2017 Escape was a comfortable vehicle. Quick in & out on the rental.
Cons: Don't understand how a car can be prepped for rental with dead bugs plastered all over the windshield & the inside of the windshield is dirty.review from
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6,0
Pros: Sarah went above and beyond
review from
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2,0
Pros: Horrible Company!
Cons: Budget is not a customer friendly organization. I booked a vehicle over 30 days in advance. I showed up the night before to see if they had the vehicle ready for my rental. 1. First of all the person at the counter said I made the reservation the day before I arrived to check on the status of the vehicle. 2. Budget didn't have a car in the area that I had booked. The customer service agent asked me to drive 30+ miles to pick up a vehicle from a different location. 3. If I had not checked to see if I had a vehicle I would have not known that my reservation was not going to be filled. 4. The customer service agent tells me that they don't fill multiple reservations a week. This company is disorganized and improperly managed. They should not be considered for a rental car!review from
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2,0
No Service
Cons: After completing reservation online I went to the local Budget store to pick up rental and first they didn't even see my reservation. Once they found the reservation they then told me it would be at least 6 hours before a car would be ready for me. Why wasn't this communicated to me when I did the reservation? I would not have gotten a ride there and went thru all of the extra planning had I known this in advance. JHreview from
Other suppliers in Lee's Summit scored
Where can I find Budget hire cars in Lee's Summit?
308 Northeast 291 Highway, Budget car hires
Address
308 Northeast 291 HighwayHours
| Monday | 08:00 - 17:00 |
| Tuesday | 08:00 - 17:00 |
| Wednesday | 08:00 - 17:00 |
| Thursday | 08:00 - 17:00 |
| Friday | 08:00 - 17:00 |
| Saturday | 10:00 - 14:00 |
Phone
+1 816 554 9650Good to know
Most popular location | 308 Northeast 291 Highway |
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FAQs about hiring a car from Budget in Lee's Summit
How many car hire locations does Budget have in Lee's Summit?
Does Budget have a car hire location at the airport: Kansas City airport (MCI)?
Does Budget offer shuttle or airport pick-up services from Kansas City airport (MCI)?
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