Guest reviews
Overall rating
7,4
Good
Based on 4 179 reviews
Cleanliness
4,0
Comfort
4,5
Pickup/dropoff
5,0
Value for money
4,7
Pros
"Car was nice and clean"
(in 595 reviews)
"Staff was friendly and helpful."
(in 215 reviews)
"Nice car, good value, ."
(in 444 reviews)
Cons
"the customer service was terrible."
(in 242 reviews)
"Pickup took over an hour."
(in 57 reviews)
"We don't have credit cards."
(in 99 reviews)
Recent reviews
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car was clean
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easy drop
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long line
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great experience
-
2,0
Pros: average
Cons: ignition problem that was not discussed wind up windows that were very difficult to use
review from
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2,0
Pros: Pick-up staff tried her best to accommodate me. Drop-off staff was argumentative and refused to agree that he was overcharging me. I had to email him the original rental agreement before he would refund me the difference between what he charged me and what the bill should have been.
Cons: The vehicle was in terrible condition. The interior was filthy, the carpeting was all torn, the front tire was out of balance and shook terribly, the passenger door would not open with the key, the brakes screeched, there was a constant knocking in the front end AND the registration had expired.
review from
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7,2
Cons: Bad: The tires needed air. Bad gas mileage for a small car. An old car of over 77K miles, with many scratches. Good: accomodating front desk agent. Gas was at full. Reasonably clean.
review from
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4,0
The car we got from Budget Rental in Kodiak Alaska was Ridiculous
Pros: It was fairly cheap
Cons: This car had some many things wrong with it, it was actually hilarious. We felt like we were driving a 17 year old's beater. There was severe dog chew damage on all the door handles, 4 cracks in the windshield, scratches on the side mirror, a blink was not working, there was a bent rim that wobbled the car and the seats were all stained. We started to document the issues when we picked it up and stopped after we realized that the budget employees here didn't care one bit about the car.
review from
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2,8
Cons: Had to return the first car - brakes made bad noise and passenger side door didn't open. Side view mirrors adjustments didn't work. Car was very dirty. Second was also dirty. Front end held on by two nylon wire ties. It got to where we going, about the only good thing. Would not recommend renting from them - have had good luck with Budget before - but not here
review from
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2,0
Beyond horrible
Pros: Nothing
Cons: Absolutely filthy, hadn't been cleaned in a long time Rear passenger door wouldn't open Interior door panels on all 4 doors ripped off Made a horrible noise when you put it in reverse Cracked windshield Returned car early before it broke down! First car they gave us had a flat tire, cracked windshield, and was filthy!
review from
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2,0
Beat up car with $75K miles, dirty, duct tape on window
Pros: I was able to switch the car out the next day
Cons: The car seats were stained, dents all over the car, the window wouldn't roll up all the way and was held together with duct tape. It was pouring rain and water was leaking into the car, couldn't shut the window. The vehicle had $75K miles on it and felt unsafe.
review from
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4,0
Car type and condition was not satisfying
Pros: Service at the counter was lovely
Cons: No choice of car type. The onky available car (old suzuki ) was beneath our expectations.
review from
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9,2
Smooth Experience
Pros: I received a Ford Fiesta in fine condition. The sign in and return experience was smooth and surprise free.
Cons: As with all rentals, there was no quick guide included. I had to drive on dark roads with no high beams until i finally figured how to change the lights.
review from
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2,0
Old Cars with Issues
Pros: I'll be honest, there wasn't much I liked about the car. All of the rental vehicles on Kodiak are aging and have some level of body damage.
Cons: The car had a stench in it as though it'd been used for hunting/fishing by a previous renter. The key I was given was slightly bent and had a small crack in it. The crack caused it to get stuck in the door, and unlocking the door it bent some more. This made it very difficult to use in the ignition. When I took it back (within 12 hours of renting it) they told me I "may be charged $300". I discussed that this was not my fault, rather I was just unfortunate enough to be using the key at the time. When I dropped the car off at the end of my rental they charged me $300, despite the fact I was not responsible for the keys damage. They gave no explanation, would not let me talk to anyone, and were just generally rude. I will never use Budget again, and I encourage others to do the same. The customer shouldn't have to pay for maintenance and upkeep that the company should be doing on it's own.
review from
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2,0
Pros: average
Cons: ignition problem that was not discussed wind up windows that were very difficult to use
review from
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2,0
Pros: Pick-up staff tried her best to accommodate me. Drop-off staff was argumentative and refused to agree that he was overcharging me. I had to email him the original rental agreement before he would refund me the difference between what he charged me and what the bill should have been.
Cons: The vehicle was in terrible condition. The interior was filthy, the carpeting was all torn, the front tire was out of balance and shook terribly, the passenger door would not open with the key, the brakes screeched, there was a constant knocking in the front end AND the registration had expired.
review from
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4,0
The car we got from Budget Rental in Kodiak Alaska was Ridiculous
Pros: It was fairly cheap
Cons: This car had some many things wrong with it, it was actually hilarious. We felt like we were driving a 17 year old's beater. There was severe dog chew damage on all the door handles, 4 cracks in the windshield, scratches on the side mirror, a blink was not working, there was a bent rim that wobbled the car and the seats were all stained. We started to document the issues when we picked it up and stopped after we realized that the budget employees here didn't care one bit about the car.
review from
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2,8
Cons: Had to return the first car - brakes made bad noise and passenger side door didn't open. Side view mirrors adjustments didn't work. Car was very dirty. Second was also dirty. Front end held on by two nylon wire ties. It got to where we going, about the only good thing. Would not recommend renting from them - have had good luck with Budget before - but not here
review from
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2,0
Beyond horrible
Pros: Nothing
Cons: Absolutely filthy, hadn't been cleaned in a long time Rear passenger door wouldn't open Interior door panels on all 4 doors ripped off Made a horrible noise when you put it in reverse Cracked windshield Returned car early before it broke down! First car they gave us had a flat tire, cracked windshield, and was filthy!
review from
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2,0
Beat up car with $75K miles, dirty, duct tape on window
Pros: I was able to switch the car out the next day
Cons: The car seats were stained, dents all over the car, the window wouldn't roll up all the way and was held together with duct tape. It was pouring rain and water was leaking into the car, couldn't shut the window. The vehicle had $75K miles on it and felt unsafe.
review from
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4,0
Car type and condition was not satisfying
Pros: Service at the counter was lovely
Cons: No choice of car type. The onky available car (old suzuki ) was beneath our expectations.
review from
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2,0
Old Cars with Issues
Pros: I'll be honest, there wasn't much I liked about the car. All of the rental vehicles on Kodiak are aging and have some level of body damage.
Cons: The car had a stench in it as though it'd been used for hunting/fishing by a previous renter. The key I was given was slightly bent and had a small crack in it. The crack caused it to get stuck in the door, and unlocking the door it bent some more. This made it very difficult to use in the ignition. When I took it back (within 12 hours of renting it) they told me I "may be charged $300". I discussed that this was not my fault, rather I was just unfortunate enough to be using the key at the time. When I dropped the car off at the end of my rental they charged me $300, despite the fact I was not responsible for the keys damage. They gave no explanation, would not let me talk to anyone, and were just generally rude. I will never use Budget again, and I encourage others to do the same. The customer shouldn't have to pay for maintenance and upkeep that the company should be doing on it's own.
review from
Other suppliers in Kodiak scored
Where can I find Budget hire cars in Kodiak?
428 W Marine Way, Budget car hire
Address
428 W Marine WayPhone
+1 907 486 8550FAQs about hiring a car from Budget in Kodiak
How many car hire locations does Budget have in Kodiak?
Budget has 2 car hire locations in Kodiak. Take a look at our Budget hire location map to find the best car hires near you.
Does Budget have a car hire location at the airport: Kodiak Airport (ADQ)?
Yes
Does Budget offer shuttle or airport pick-up services from Kodiak Airport (ADQ)?
Yes
